Just installed a new phone Yealink T20P at another location and it registers with Freeswitch. However when I try to check voice messages or make calls I get the following error. If somebody could help me identify and fix the issue it would be most appreciated. (xxx hides the IP) Thanks CJB 2011-08-10 10:56:57.711199 [DEBUG] switch_rtp.c:3105 Correct ip/port confirmed. 2011-08-10 10:57:30.191234 [WARNING] sofia_reg.c:1339 SIP auth challenge (REGISTER) on sofia profile 'internal' for [401@sip.accra.com] from ip 142.166.219.xxx 2011-08-10 11:00:31.171255 [WARNING] sofia_reg.c:1339 SIP auth challenge (REGISTER) on sofia profile 'internal' for [401@sip.accra.com] from ip 142.166.219. xxx 2011-08-10 11:03:28.691243 [WARNING] sofia_reg.c:1339 SIP auth challenge (REGISTER) on sofia profile 'internal' for [400@sip.accra.com] from ip 142.166.219. xxx 2011-08-10 11:03:40.271249 [DEBUG] sofia.c:7069 IP 142.166.219. xxx Rejected by acl "domains". Falling back to Digest auth. 2011-08-10 11:03:40.271249 [WARNING] sofia_reg.c:1339 SIP auth challenge (INVITE) on sofia profile 'internal' for [*98@sip.accra.com] from ip 142.166.219. xxx 2011-08-10 11:03:40.291256 [WARNING] sofia_reg.c:1339 SIP auth challenge (REGISTER) on sofia profile 'internal' for [401@sip.accra.com] from ip 142.166.219. xxx 2011-08-10 11:03:40.431248 [DEBUG] sofia.c:7069 IP 142.166.219. xxx Rejected by acl "domains". Falling back to Digest auth. 2011-08-10 11:03:40.431248 [NOTICE] switch_channel.c:904 New Channel sofia/internal/401@sip.accra.com [5aec6826-e15b-4ce8-bffe-6a218fc0030f] 2011-08-10 11:03:40.431248 [DEBUG] switch_core_state_machine.c:330 (sofia/internal/401@sip.accra.com) Running State Change CS_NEW 2011-08-10 11:03:40.431248 [DEBUG] switch_core_state_machine.c:348 (sofia/internal/401@sip.accra.com) State NEW 2011-08-10 11:03:40.431248 [DEBUG] sofia.c:5119 Channel sofia/internal/401@sip.accra.com entering state [received][100] 2011-08-10 11:03:40.431248 [DEBUG] sofia.c:5130 Remote SDP: v=0 o=- 20001 20001 IN IP4 142.166.219. xxx s=SDP data c=IN IP4 142.166.219. xxx t=0 0 m=audio 11782 RTP/AVP 18 101 a=rtpmap:18 G729/8000 a=fmtp:18 annexb=no a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-15 a=ptime:20 2011-08-10 11:03:40.431248 [DEBUG] sofia_glue.c:4731 Audio Codec Compare [G729:18:8000:20:8000]/[G722:9:8000:20:64000] 2011-08-10 11:03:40.431248 [DEBUG] sofia_glue.c:4731 Audio Codec Compare [G729:18:8000:20:8000]/[PCMU:0:8000:20:64000] 2011-08-10 11:03:40.431248 [DEBUG] sofia_glue.c:4731 Audio Codec Compare [G729:18:8000:20:8000]/[PCMA:8:8000:20:64000] 2011-08-10 11:03:40.431248 [DEBUG] sofia_glue.c:4731 Audio Codec Compare [G729:18:8000:20:8000]/[GSM:3:8000:20:13200] 2011-08-10 11:03:40.431248 [DEBUG] sofia_glue.c:4731 Audio Codec Compare [telephone-event:101:8000:20:0]/[G722:9:8000:20:64000] 2011-08-10 11:03:40.431248 [DEBUG] sofia_glue.c:4731 Audio Codec Compare [telephone-event:101:8000:20:0]/[PCMU:0:8000:20:64000] 2011-08-10 11:03:40.431248 [DEBUG] sofia_glue.c:4731 Audio Codec Compare [telephone-event:101:8000:20:0]/[PCMA:8:8000:20:64000] 2011-08-10 11:03:40.431248 [DEBUG] sofia_glue.c:4731 Audio Codec Compare [telephone-event:101:8000:20:0]/[GSM:3:8000:20:13200] 2011-08-10 11:03:40.431248 [DEBUG] sofia_glue.c:4845 Set 2833 dtmf send/recv payload to 101 2011-08-10 11:03:40.431248 [DEBUG] switch_channel.c:2767 (sofia/internal/401@sip.accra.com) Callstate Change DOWN -> HANGUP 2011-08-10 11:03:40.431248 [NOTICE] sofia.c:5374 Hangup sofia/internal/401@sip.accra.com [CS_NEW] [INCOMPATIBLE_DESTINATION] 2011-08-10 11:03:40.431248 [DEBUG] switch_channel.c:2783 Send signal sofia/internal/401@sip.accra.com [KILL] 2011-08-10 11:03:40.431248 [DEBUG] switch_core_session.c:1156 Send signal sofia/internal/401@sip.accra.com [BREAK] 2011-08-10 11:03:40.431248 [DEBUG] switch_core_state_machine.c:330 (sofia/internal/401@sip.accra.com) Running State Change CS_HANGUP 2011-08-10 11:03:40.431248 [DEBUG] switch_core_state_machine.c:580 (sofia/internal/401@sip.accra.com) State HANGUP 2011-08-10 11:03:40.431248 [DEBUG] mod_sofia.c:458 Channel sofia/internal/401@sip.accra.com hanging up, cause: INCOMPATIBLE_DESTINATION 2011-08-10 11:03:40.431248 [DEBUG] mod_sofia.c:522 Responding to INVITE with: 488 2011-08-10 11:03:40.431248 [DEBUG] switch_core_state_machine.c:46 sofia/internal/401@sip.accra.com Standard HANGUP, cause: INCOMPATIBLE_DESTINATION 2011-08-10 11:03:40.431248 [DEBUG] switch_core_state_machine.c:580 (sofia/internal/401@sip.accra.com) State HANGUP going to sleep 2011-08-10 11:03:40.431248 [DEBUG] switch_core_state_machine.c:361 (sofia/internal/401@sip.accra.com) State Change CS_HANGUP -> CS_REPORTING 2011-08-10 11:03:40.431248 [DEBUG] switch_core_session.c:1156 Send signal sofia/internal/401@sip.accra.com [BREAK] 2011-08-10 11:03:40.431248 [DEBUG] switch_core_state_machine.c:330 (sofia/internal/401@sip.accra.com) Running State Change CS_REPORTING 2011-08-10 11:03:40.431248 [DEBUG] switch_core_state_machine.c:640 (sofia/internal/401@sip.accra.com) State REPORTING 2011-08-10 11:03:40.611244 [DEBUG] switch_core_state_machine.c:53 sofia/internal/401@sip.accra.com Standard REPORTING, cause: INCOMPATIBLE_DESTINATION 2011-08-10 11:03:40.611244 [DEBUG] switch_core_state_machine.c:640 (sofia/internal/401@sip.accra.com) State REPORTING going to sleep 2011-08-10 11:03:40.611244 [DEBUG] switch_core_state_machine.c:355 (sofia/internal/401@sip.accra.com) State Change CS_REPORTING -> CS_DESTROY 2011-08-10 11:03:40.611244 [DEBUG] switch_core_session.c:1156 Send signal sofia/internal/401@sip.accra.com [BREAK] 2011-08-10 11:03:40.611244 [DEBUG] switch_core_session.c:1328 Session 64 (sofia/internal/401@sip.accra.com) Locked, Waiting on external entities 2011-08-10 11:03:40.611244 [NOTICE] switch_core_session.c:1346 Session 64 (sofia/internal/401@sip.accra.com) Ended 2011-08-10 11:03:40.611244 [NOTICE] switch_core_session.c:1348 Close Channel sofia/internal/401@sip.accra.com [CS_DESTROY] 2011-08-10 11:03:40.611244 [DEBUG] switch_core_state_machine.c:469 (sofia/internal/401@sip.accra.com) Callstate Change HANGUP -> DOWN 2011-08-10 11:03:40.611244 [DEBUG] switch_core_state_machine.c:472 (sofia/internal/401@sip.accra.com) Running State Change CS_DESTROY 2011-08-10 11:03:40.611244 [DEBUG] switch_core_state_machine.c:482 (sofia/internal/401@sip.accra.com) State DESTROY 2011-08-10 11:03:40.611244 [DEBUG] mod_sofia.c:363 sofia/internal/401@sip.accra.com SOFIA DESTROY 2011-08-10 11:03:40.611244 [DEBUG] switch_core_state_machine.c:60 sofia/internal/401@sip.accra.com Standard DESTROY 2011-08-10 11:03:40.611244 [DEBUG] switch_core_state_machine.c:482 (sofia/internal/401@sip.accra.com) State DESTROY going to sleep