Thanks. I've tried following the instructions in those wiki links but FreeSWITCH continues to handle the redirection internally, it does not hit the 'redirected' context. I found an old post claiming that manual redirection only works with two-legged calls - could it be that my scenario is being classed as a single-legged call? I'm not sure how I can make use of the redirect application because FreeSWITCH is receiving the 302 from Cisco, not the other way around. From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Steven Ayre Sent: 19 June 2014 11:00 To: FreeSWITCH Users Help Subject: Re: [Freeswitch-users] Diversion header FreeSWITCH is a B2BUA not a proxy which is why it isn't passed through automatically. You can use manual-redirects to go to a dialplan context/extension specifically for handling these redirections from the Cisco, and from there run redirect to perform the same redirect on the incoming leg. https://wiki.freeswitch.org/wiki/Dialplan_Handling_Incoming_Redirect https://wiki.freeswitch.org/wiki/Misc._Dialplan_Tools_redirect On 19 June 2014 09:01, Chris Young <Chris.Young@enghouse.com<mailto:Chris.Young@enghouse.com>> wrote: Hi all, We have a FreeSWITCH server connected to a Cisco UC560 which is using CUE for voicemail. We are experiencing problems with calls which are redirected to the voicemail system because the INVITE sent by FreeSWITCH does not contain the Diversion header present in the preceding 302 response. Is there something specific I need to configure to get this included? I've tried to set up manual redirection on the SIP profile, as per the wiki, so that I could export the header using sip_h_Diversion but it doesn't seem to be working - the call does not enter the 'redirected' context and continues to be processed internally. Is there another way of achieving this? Thanks, Chris Chris Young Software Engineer [cid:image001.png@01CF8BB3.E4326AF0] t: +44 118 943 9249 e: Chris.Young@enghouse.com<mailto:Chris.Young@enghouse.com> w: www.enghouseinteractive.co.uk<http://www.enghouseinteractive.co.uk> [cid:image002.png@01CF8BB3.E4326AF0] _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org<mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org