Hi Michael, fifo_member add command runs successfully and the members are added to the fifo list. The output of the fifo list command is: <fifo_report> <fifo name="cool_fifo@10.1.30.229" consumer_count="0" caller_count="0" waiting_count="0" importance="0" outbound_per_cycle="1" ring_timeout="60" default_lag="30" outbound_priority="5" outbound_strategy="ringall"> <outbound> <member simo="1" use_count="0" timeout="60" lag="10" outbound-call-count="0" outbound-fail-count="0" taking-calls="1" status="" outbound-call-total-count="2" outbound-fail-total-count="0" logged-on-since="2013-04-16 11:49:05" manual-calls-out-count="0" manual-calls-in-count="2" manual-calls-out-total-count="0" manual-calls-in-total-count="2" ring-count="0" start-time="never" stop-time="never" next-available="2013-04-16 12:23:14">user/1004@10.1.30.229 </member> <member simo="1" use_count="0" timeout="60" lag="10" outbound-call-count="0" outbound-fail-count="0" taking-calls="1" status="" outbound-call-total-count="0" outbound-fail-total-count="0" logged-on-since="2013-04-16 16:00:24" manual-calls-out-count="0" manual-calls-in-count="0" manual-calls-out-total-count="0" manual-calls-in-total-count="0" ring-count="0" start-time="never" stop-time="never" next-available="now">user/1003@10.1.30.229</member> </outbound> <callers></callers> <consumers></consumers> <bridges></bridges> </fifo> </fifo_report> Whereas I want to add members through the configuration file. When I try to add members according to the wiki example they are not added to the fifo list. fscli command fifo list shows then: <fifo_report> <fifo name="cool_fifo@10.1.30.229" consumer_count="0" caller_count="0" waiting_count="0" importance="0" outbound_per_cycle="1" ring_timeout="60" default_lag="30" outbound_priority="5" outbound_strategy="ringall"> <outbound></outbound> <callers></callers> <consumers></consumers> <bridges></bridges> </fifo> </fifo_report> How do I add members through the configuration file? my fifo.conf.xml is: <configuration name="fifo.conf" description="FIFO Configuration"> <fifos> <fifo name="cool_fifo@10.1.30.229" importance="0"> <member timeout="60" simo="10" lag="20">{fifo_member_wait=nowait}user/ 1004@10.1.30.229</member> <member timeout="60" simo="10" lag="20">{fifo_member_wait=nowait}user/ 1003@10.1.30.229</member> </fifo> </fifos> </configuration> Also in the fifo list command it shows the strategy as "ringall" whereas the agents are being dialled one by one. Where am I wrong. Please help. Regards, Ashish On Wed, Apr 17, 2013 at 8:34 PM, Michael Collins <msc@freeswitch.org> wrote:
Ashish,
Please give us the details. Saying, "It doesn't work," but not giving us details means we'll never be able to help you.
-Michael
On Tue, Apr 16, 2013 at 10:21 PM, Ashish gautam <ashish@nms.co.in> wrote:
Hi Michael,
It shows not members added to the fifo.
On Tue, Apr 16, 2013 at 8:41 PM, Michael Collins <msc@freeswitch.org>wrote:
try using the fs_cli fifo member command to add these. See if you get any errors. That might shed some light on what's happening. -MC
On Mon, Apr 15, 2013 at 10:46 PM, Ashish gautam <ashish@nms.co.in>wrote:
Michael,
My fifo.conf.xml is:
<configuration name="fifo.conf" description="FIFO Configuration"> <fifos> <fifo name="cool_fifo@10.1.30.229" importance="0"> <member timeout="60" simo="10" lag="20">user/1004@10.1.30.229 </member> <member timeout="60" simo="10" lag="20">user/1003@10.1.30.229 </member> </fifo> </fifos> </configuration>
Its according to the example shown on the wiki page. Still fifo list shows members not added.
-- Ashish
On Mon, Apr 15, 2013 at 9:48 PM, Michael Collins <msc@freeswitch.org>wrote:
It's just a simple sofia dialstring. Here's an example: http://wiki.freeswitch.org/wiki/Mod_fifo#Configure_for_Agent_Callback
-MC
On Sun, Apr 14, 2013 at 10:42 PM, Ashish gautam <ashish@nms.co.in>wrote:
Thanks Michael,
Probably the originate dialstring I am using is not correct. Can you please tell what is the proper format for that?
On Sat, Apr 13, 2013 at 12:22 AM, Michael Collins <msc@freeswitch.org > wrote:
> For some reason your agents are not actually set as members of the > queue. Onhook agents will be listed in the <member> section and off-hook > agents will be listed in the <consumers> section. Evidently, whatever > you're doing to add the agents is not working. You may want to try > explicitly adding them from the fs_cli using the fifo_member command and > seeing how that goes. > > -MC > > > On Thu, Apr 11, 2013 at 9:32 PM, Ashish gautam <ashish@nms.co.in>wrote: > >> The output is : >> >> >> <fifo_report> >> <fifo name="cool_fifo@10.1.30.229" consumer_count="0" >> caller_count="0" waiting_count="0" importance="0" outbound_per_cycle="1" >> ring_timeout="60" default_lag="30" outbound_priority="5" >> outbound_strategy="ringall"> >> <outbound></outbound> >> <callers></callers> >> <consumers></consumers> >> <bridges></bridges> >> </fifo> >> </fifo_report> >> >> >> On Thu, Apr 11, 2013 at 9:42 PM, Michael Collins < >> msc@freeswitch.org> wrote: >> >>> What's the output of fscli command: fifo list >>> cool_fifo@10.1.30.229 >>> >>> -MC >>> >>> On Thu, Apr 11, 2013 at 12:13 AM, Ashish gautam <ashish@nms.co.in>wrote: >>> >>>> Hi, >>>> >>>> Caller is played music on hold but is not connected to any of the >>>> agents since no agent is ringing. I have sip users registered to FS ( they >>>> are online). I have configured a SIP user as a member for the queue. But, >>>> when the caller calls in, the agent doesn't ring. >>>> >>>> Please throw some light. >>>> >>>> -Ashish >>>> >>>> > > -- > Michael S Collins > Twitter: @mercutioviz > http://www.FreeSWITCH.org > http://www.ClueCon.com > http://www.OSTAG.org > > > > _________________________________________________________________________ > Professional FreeSWITCH Consulting Services: > consulting@freeswitch.org > http://www.freeswitchsolutions.com > > FreeSWITCH-powered IP PBX: The CudaTel Communication Server > http://www.cudatel.com > > Official FreeSWITCH Sites > http://www.freeswitch.org > http://wiki.freeswitch.org > http://www.cluecon.com > > FreeSWITCH-users mailing list > FreeSWITCH-users@lists.freeswitch.org > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users > UNSUBSCRIBE: > http://lists.freeswitch.org/mailman/options/freeswitch-users > http://www.freeswitch.org > >
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
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-- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE: http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE: http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org