Oh i like this! The agent wouldn’t have to hear some ring ring + answer + hear the announcement. He’d get exactly the information they need right on the ring... unless they need like the caller’s name or something... On Mon, 6 Jul 2020 at 21:29, Valli A. Vallimamod <vma@vallimamod.org> wrote:
Hi,
Have you considered the use of a distinct ringtone for these calls? You can usually set the ringtone for the call with the Alert-Info header.
Even a custom uploaded ringtone that shout out loud: "Attention! VIP!" :)
Best Regards,
-- Valli A. Vallimamod SIP Solutions vma@sip.solutions linkedin.com/in/vallimamod .
On 6 Jul 2020, at 19:49, Raúl Alexis Betancor Santana <rbetancor@gmail.com> wrote:
Yes, exactly that ... XDD
I told the customer to read the display on the phone, but that seems to be "too complicated" for their secretary ... XDD
On Mon, Jul 6, 2020 at 3:00 PM Karsten Horsmann <khorsmann@gmail.com> wrote:
Hi,
Ah whispering announcement to the target audience like "psst, vip customer calling after the beep".
Cheers Karsten
Raúl Alexis Betancor Santana <rbetancor@gmail.com> schrieb am So., 5. Juli 2020, 14:28:
Not valid David, I want to play the announcement to THE DESTINATION, not to the caller, so the callee need to ring, pickup the call, ear the announcement and then bridge to the caller.
On Sun, Jul 5, 2020 at 12:00 PM David Villasmil < david.villasmil.work@gmail.com> wrote:
Answer Playback Bridge
Maybe I’m didn’t understand
On Sun, 5 Jul 2020 at 09:24, Raúl Alexis Betancor Santana < rbetancor@gmail.com> wrote:
Is there any sample dialplan to play an announcement to the destination of a call before bridge the call to the caller ?
I've been looking at the fifo app, but that required the callee to call a number a be "waiting" ... what I am looking for is to play a record to the callee, then a pause and then bridge the incoming caller.
Best regards
_________________________________________________________________________
The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform.
Join our online community to chat in real time https://signalwire.community
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-- Regards,
David Villasmil email: david.villasmil.work@gmail.com phone: +34669448337
_________________________________________________________________________
The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform.
Join our online community to chat in real time https://signalwire.community
Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com
Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE: http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com
_________________________________________________________________________
The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform.
Join our online community to chat in real time https://signalwire.community
Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com
Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com
_________________________________________________________________________
The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform.
Join our online community to chat in real time https://signalwire.community
Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com
Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com
_________________________________________________________________________
The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform.
Join our online community to chat in real time https://signalwire.community
Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com
Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com
_________________________________________________________________________
The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform.
Join our online community to chat in real time https://signalwire.community
Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com
Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com
-- Regards, David Villasmil email: david.villasmil.work@gmail.com phone: +34669448337