26 May
2009
26 May
'09
5:03 a.m.
There are a few examples in the wiki, showing how to configure IVR for inbound calls. My question lies in whether it is possible to write a dialplan in xml or scripts to configure IVR for outbound calls. Here is a typical scenario (of usage): (1) Call any extension or external endpoints (maybe PSTN numbers); (2) Activate IVR menu once the recipient answers call; (3) Take feedback (DTMF keystrokes or survey recordings). Your assistance is highly appreciated!