Hi all, There is a bridged call, the caller_id_name of leg-A can be displayed correctly on both FS console and callee's phone, but the callee_id_name was always displayed as "Outbound Call"... Some variables during the call are dumped as follows: uuid,direction,created,created_epoch,name,state,cid_name,cid_num,ip_addr,dest,application,application_data,dialplan,context,read_codec,read_rate,read_bit_rate,write_codec,write_rate,write_bit_rate,secure,hostname,presence_id,presence_data,callstate,callee_name,callee_num,callee_direction,call_uuid,sent_callee_name,sent_callee_num 8e4a992c-d82f-4919-aee4-6ac0190784ce,inbound,2011-11-02 14:29:15,1320240555,sofia/internal/1000@asterisk,CS_EXECUTE,Bob 1000 (FS),1000,137.226.198.252,1001,bridge,user/1001@137.226.198.143,XML,default,G722,16000,64000,G722,16000,64000,,asterisk,1000 @asterisk,,ACTIVE,Outbound Call,1001,SEND,8e4a992c-d82f-4919-aee4-6ac0190784ce,Outbound Call,1001 be08b9b5-ccd8-44e0-bbd8-4ca93841f930,outbound,2011-11-02 14:29:15,1320240555,sofia/internal/sip:1001@137.226.198.252 :5060,CS_EXCHANGE_MEDIA,Bob 1000,1000,137.226.198.252,1001,,,XML,default,G722,16000,64000,G722,16000,64000,,asterisk,1001@137.226.198.143,,ACTIVE,Outbound Call,1001,SEND,8e4a992c-d82f-4919-aee4-6ac0190784ce,Bob 1000 (FS),1000 And the configuration of user "Alice 1001"(in file 1001.xml) is like this: (Bob 1000 is also the same kind of config) <include> <user id="1001"> </params> <variables> <variable name="toll_allow" value="domestic,international,local"/> <variable name="accountcode" value="1001"/> <variable name="user_context" value="default"/> <variable name="effective_caller_id_name" value="Alice 1001"/> <variable name="effective_caller_id_number" value="1001"/> <variable name="outbound_caller_id_name" value="Alice"/> <variable name="outbound_caller_id_number" value="1001"/> <variable name="effective_callee_id_name" value="Alice 1001"/> <variable name="effective_callee_id_number" value="1001"/> <variable name="callgroup" value="techsupport"/> </variables> </user> </include> why the "effective_callee_id_name" does not work? Is there something I have not done in order to display the real callee_id_name? Thanks in advance. Best Regards, Han --