Error "Cannot create outgoing channel"

[PICHARD, GUILLAUME]

Hello,

I'm using MicroSIP with FreeSwitch. I can see presence so I guess my MicroSIP is working properly
I can text message but I cannot make a call (audio or video).

The error in FreeSwitch seems to be:

2022-05-19 09:22:03.475283 [ERR] mod_conference.c:1590 Cannot create outgoing channel, cause: INCOMPATIBLE_DESTINATION
(full log there: https://justpaste.it/2h7si)

Do you have any idea what might be wrong ?

Thank you,
Regards,
Guillaume.
This message contains information that may be privileged or confidential and is the property of the Capgemini Group. It is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorized to read, print, retain, copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.freeswitch.org/pipermail/freeswitch-users/attachments/20220519/db093d0a/attachment.html>