[Freeswitch-users] S3 Upload Issue

Mon Nov 22 12:15:05 UTC 2021

[SOLVED]
By switching to FreeSwitch 1.10.7 & then building mod_python3 instead of
mod_python resolve the issue. (Please run the "ldconfig" command before
configuring FreeSwitch 1.10.7 using "./configure" command while installing
from source)
Thank you !!!

On Mon, Nov 22, 2021 at 9:27 AM Danish Daud <dajanjua at gmail.com> wrote:

> Thanks! Uday, for your suggestions.
> Actually I also have not faced that issue while I tried to upload a file
> to S3 through python script locally (outside of freeswitch). I have tested
> successfully both with python 2.7 & 3.7.
> We are using FreeSwitch 1.10.6 & we have tried to build mod_python in a
> way that it should use python 3 instead of python 2, but not succeed. If
> someone can guide us regarding that. It might help.
> Also Can someone understand the logic I send above regarding the logs for
> successful upload and without these we receive errors ?
>
>
> On Sun, Nov 21, 2021 at 6:17 AM Uday kumar <udy786 at gmail.com> wrote:
>
>> I will suggest you to use Python 3 and change the code accordingly and
>> try.
>>
>> As I was boto3 in other process project to upload recording to S3 and had
>> same random issue. After shifting to Python 3, never had any problem.
>>
>> On Sun, 21 Nov 2021, 4:05 am Danish Daud, <dajanjua at gmail.com> wrote:
>>
>>> Hi Users,
>>>
>>> We have a scenario, in which we are uploading recording file on "S3"
>>> (AWS) after completion of a call through python script.
>>> We encountered error in uploading recording file on S3 for some calls
>>> and for some it worked fine. After debugging the issue we have this
>>> scenario:
>>> Currently when the calls hangup after being answered (before we get the
>>> below mentioned logs in fs_cli), the script returns us an error (logs
>>> attached). But if we get the below mentioned [Debug] logs and call hangup
>>> after these, no error occurs and script successfully upload the file to s3.
>>> We have not encountered that issue before.
>>>
>>> [Debug Logs]
>>> 2021-11-19 02:58:08.748629 [DEBUG] switch_ivr_async.c:1427 Record
>>> session sample rate: 8000 -> 8000
>>> 2021-11-19 02:58:08.748629 [DEBUG] switch_core_media_bug.c:970 Attaching
>>> BUG to sofia/external/+18162394364
>>> 2021-11-19 02:58:08.768629 [DEBUG] switch_ivr_async.c:1717 No silence
>>> detection configured; assuming start of speech
>>> 2021-11-19 02:58:09.588628 [DEBUG] switch_rtp.c:7793 Correct audio
>>> ip/port confirmed.
>>> 2021-11-19 02:58:09.588628 [DEBUG] switch_core_io.c:448 Setting BUG
>>> Codec PCMU:0
>>> 2021-11-19 02:59:02.468628 [DEBUG] sofia.c:7406 Channel
>>> sofia/internal/3175520010 at 3.210.46.94:12000 entering state [calling][0]
>>> 2021-11-19 02:59:02.928627 [DEBUG] sofia.c:7406 Channel
>>> sofia/internal/3175520010 at 3.210.46.94:12000 entering state [ready][200]
>>> 2021-11-19 02:59:02.928627 [DEBUG] sofia.c:7416 Remote SDP:
>>> v=0
>>> o=Z 0 2 IN IP4 44.227.145.86
>>> s=Z
>>> c=IN IP4 44.227.145.86
>>> t=0 0
>>> m=audio 57578 RTP/AVP 0 106 9 8 3 101 98
>>> a=rtpmap:106 opus/48000/2
>>> a=fmtp:106 sprop-maxcapturerate=16000; minptime=20; useinbandfec=1
>>> a=rtpmap:101 telephone-event/8000
>>> a=fmtp:101 0-16
>>> a=rtpmap:98 telephone-event/48000
>>> a=fmtp:98 0-16
>>>
>>> 2021-11-19 02:59:02.928627 [DEBUG] switch_core_media.c:5601 Audio Codec
>>> Compare [PCMU:0:8000:20:64000:1]/[PCMU:0:8000:20:64000:1]
>>> 2021-11-19 02:59:02.928627 [DEBUG] switch_core_media.c:5656 Audio Codec
>>> Compare [PCMU:0:8000:20:64000:1] ++++ is saved as a match
>>> 2021-11-19 02:59:02.928627 [DEBUG] switch_core_media.c:5601 Audio Codec
>>> Compare [opus:106:48000:20:0:2]/[PCMU:0:8000:20:64000:1]
>>> 2021-11-19 02:59:02.928627 [DEBUG] switch_core_media.c:5601 Audio Codec
>>> Compare [G722:9:8000:20:64000:1]/[PCMU:0:8000:20:64000:1]
>>> 2021-11-19 02:59:02.928627 [DEBUG] switch_core_media.c:5601 Audio Codec
>>> Compare [PCMA:8:8000:20:64000:1]/[PCMU:0:8000:20:64000:1]
>>> 2021-11-19 02:59:02.928627 [DEBUG] switch_core_media.c:5601 Audio Codec
>>> Compare [GSM:3:8000:20:13200:1]/[PCMU:0:8000:20:64000:1]
>>> 2021-11-19 02:59:02.928627 [DEBUG] switch_core_media.c:5517 Set
>>> telephone-event payload to 101 at 8000
>>> 2021-11-19 02:59:02.928627 [DEBUG] switch_core_media.c:5860 Set
>>> telephone-event payload to 101 at 8000
>>> 2021-11-19 02:59:02.928627 [DEBUG] switch_core_media.c:5918
>>> sofia/internal/3175520010 at 3.210.46.94:12000 Set 2833 dtmf send payload
>>> to 101 recv payload to 101
>>> 2021-11-19 02:59:02.928627 [DEBUG] sofia.c:8427 Processing updated SDP
>>> 2021-11-19 02:59:02.928627 [DEBUG] switch_core_media.c:8657 Audio params
>>> are unchanged for sofia/internal/3175520010 at 3.210.46.94:12000.
>>>
>>> ------------------------------------------------------------------------------------------------------------------------------------------
>>>
>>> [Upload Error logs]
>>>
>>> 2021-11-19 02:47:03.348630 [ERR] mod_python.c:317 Error calling python
>>> script
>>> 2021-11-19 02:47:03.348630 [ERR] mod_python.c:165 Python Error by
>>> calling script "s3_upload": <class 'boto3.exceptions.S3UploadFailedError'>
>>> Message: Failed to upload
>>> /tmp/3175520010_12028997788_fa1b6644-9779-42bb-a830-6bf51381484f.wav to
>>> storage.rvm.sas2.co/3175520010_12028997788_fa1b6644-9779-42bb-a830-6bf51381484f.wav:
>>> An error occurred (BadDigest) when calling the PutObject operation (reached
>>> max retries: 4): The Content-MD5 you specified did not match what we
>>> received.
>>> Exception: None
>>>
>>> Traceback (most recent call last)
>>>         File: "/usr/local/freeswitch/scripts/s3_upload.py", line 22, in
>>> fsapi
>>>         File:
>>> "/usr/local/lib/python2.7/dist-packages/boto3/s3/inject.py", line 131, in
>>> upload_file
>>>         File:
>>> "/usr/local/lib/python2.7/dist-packages/boto3/s3/transfer.py", line 287, in
>>> upload_file
>>>
>>> ------------------------------------------------------------------------------------------------------------------------------------
>>>
>>> Any help in this regard is highly appreciated.
>>>
>>> Regards,
>>> Danish Daud
>>> _________________________________________________________________________
>>>
>>> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
>>> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
>>> services.
>>> Build your next product on our scalable cloud platform.
>>>
>>> Join our online community to chat in real time
>>> https://signalwire.community
>>>
>>> Professional FreeSWITCH Services
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>>>
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>>>
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>>> https://freeswitch.com
>>
>> _________________________________________________________________________
>>
>> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
>> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
>> services.
>> Build your next product on our scalable cloud platform.
>>
>> Join our online community to chat in real time
>> https://signalwire.community
>>
>> Professional FreeSWITCH Services
>> sales at freeswitch.com
>> https://freeswitch.com
>>
>> Official FreeSWITCH Sites
>> https://freeswitch.com/oss
>> https://freeswitch.org/confluence
>> https://cluecon.com
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> https://freeswitch.com
>
>
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