[Freeswitch-users] S3 Upload Issue

Mon Nov 22 04:27:29 UTC 2021

Thanks! Uday, for your suggestions.
Actually I also have not faced that issue while I tried to upload a file to
S3 through python script locally (outside of freeswitch). I have tested
successfully both with python 2.7 & 3.7.
We are using FreeSwitch 1.10.6 & we have tried to build mod_python in a way
that it should use python 3 instead of python 2, but not succeed. If
someone can guide us regarding that. It might help.
Also Can someone understand the logic I send above regarding the logs for
successful upload and without these we receive errors ?

On Sun, Nov 21, 2021 at 6:17 AM Uday kumar <udy786 at gmail.com> wrote:

> I will suggest you to use Python 3 and change the code accordingly and
> try.
>
> As I was boto3 in other process project to upload recording to S3 and had
> same random issue. After shifting to Python 3, never had any problem.
>
> On Sun, 21 Nov 2021, 4:05 am Danish Daud, <dajanjua at gmail.com> wrote:
>
>> Hi Users,
>>
>> We have a scenario, in which we are uploading recording file on "S3"
>> (AWS) after completion of a call through python script.
>> We encountered error in uploading recording file on S3 for some calls and
>> for some it worked fine. After debugging the issue we have this scenario:
>> Currently when the calls hangup after being answered (before we get the
>> below mentioned logs in fs_cli), the script returns us an error (logs
>> attached). But if we get the below mentioned [Debug] logs and call hangup
>> after these, no error occurs and script successfully upload the file to s3.
>> We have not encountered that issue before.
>>
>> [Debug Logs]
>> 2021-11-19 02:58:08.748629 [DEBUG] switch_ivr_async.c:1427 Record session
>> sample rate: 8000 -> 8000
>> 2021-11-19 02:58:08.748629 [DEBUG] switch_core_media_bug.c:970 Attaching
>> BUG to sofia/external/+18162394364
>> 2021-11-19 02:58:08.768629 [DEBUG] switch_ivr_async.c:1717 No silence
>> detection configured; assuming start of speech
>> 2021-11-19 02:58:09.588628 [DEBUG] switch_rtp.c:7793 Correct audio
>> ip/port confirmed.
>> 2021-11-19 02:58:09.588628 [DEBUG] switch_core_io.c:448 Setting BUG Codec
>> PCMU:0
>> 2021-11-19 02:59:02.468628 [DEBUG] sofia.c:7406 Channel
>> sofia/internal/3175520010 at 3.210.46.94:12000 entering state [calling][0]
>> 2021-11-19 02:59:02.928627 [DEBUG] sofia.c:7406 Channel
>> sofia/internal/3175520010 at 3.210.46.94:12000 entering state [ready][200]
>> 2021-11-19 02:59:02.928627 [DEBUG] sofia.c:7416 Remote SDP:
>> v=0
>> o=Z 0 2 IN IP4 44.227.145.86
>> s=Z
>> c=IN IP4 44.227.145.86
>> t=0 0
>> m=audio 57578 RTP/AVP 0 106 9 8 3 101 98
>> a=rtpmap:106 opus/48000/2
>> a=fmtp:106 sprop-maxcapturerate=16000; minptime=20; useinbandfec=1
>> a=rtpmap:101 telephone-event/8000
>> a=fmtp:101 0-16
>> a=rtpmap:98 telephone-event/48000
>> a=fmtp:98 0-16
>>
>> 2021-11-19 02:59:02.928627 [DEBUG] switch_core_media.c:5601 Audio Codec
>> Compare [PCMU:0:8000:20:64000:1]/[PCMU:0:8000:20:64000:1]
>> 2021-11-19 02:59:02.928627 [DEBUG] switch_core_media.c:5656 Audio Codec
>> Compare [PCMU:0:8000:20:64000:1] ++++ is saved as a match
>> 2021-11-19 02:59:02.928627 [DEBUG] switch_core_media.c:5601 Audio Codec
>> Compare [opus:106:48000:20:0:2]/[PCMU:0:8000:20:64000:1]
>> 2021-11-19 02:59:02.928627 [DEBUG] switch_core_media.c:5601 Audio Codec
>> Compare [G722:9:8000:20:64000:1]/[PCMU:0:8000:20:64000:1]
>> 2021-11-19 02:59:02.928627 [DEBUG] switch_core_media.c:5601 Audio Codec
>> Compare [PCMA:8:8000:20:64000:1]/[PCMU:0:8000:20:64000:1]
>> 2021-11-19 02:59:02.928627 [DEBUG] switch_core_media.c:5601 Audio Codec
>> Compare [GSM:3:8000:20:13200:1]/[PCMU:0:8000:20:64000:1]
>> 2021-11-19 02:59:02.928627 [DEBUG] switch_core_media.c:5517 Set
>> telephone-event payload to 101 at 8000
>> 2021-11-19 02:59:02.928627 [DEBUG] switch_core_media.c:5860 Set
>> telephone-event payload to 101 at 8000
>> 2021-11-19 02:59:02.928627 [DEBUG] switch_core_media.c:5918
>> sofia/internal/3175520010 at 3.210.46.94:12000 Set 2833 dtmf send payload
>> to 101 recv payload to 101
>> 2021-11-19 02:59:02.928627 [DEBUG] sofia.c:8427 Processing updated SDP
>> 2021-11-19 02:59:02.928627 [DEBUG] switch_core_media.c:8657 Audio params
>> are unchanged for sofia/internal/3175520010 at 3.210.46.94:12000.
>>
>> ------------------------------------------------------------------------------------------------------------------------------------------
>>
>> [Upload Error logs]
>>
>> 2021-11-19 02:47:03.348630 [ERR] mod_python.c:317 Error calling python
>> script
>> 2021-11-19 02:47:03.348630 [ERR] mod_python.c:165 Python Error by calling
>> script "s3_upload": <class 'boto3.exceptions.S3UploadFailedError'>
>> Message: Failed to upload
>> /tmp/3175520010_12028997788_fa1b6644-9779-42bb-a830-6bf51381484f.wav to
>> storage.rvm.sas2.co/3175520010_12028997788_fa1b6644-9779-42bb-a830-6bf51381484f.wav:
>> An error occurred (BadDigest) when calling the PutObject operation (reached
>> max retries: 4): The Content-MD5 you specified did not match what we
>> received.
>> Exception: None
>>
>> Traceback (most recent call last)
>>         File: "/usr/local/freeswitch/scripts/s3_upload.py", line 22, in
>> fsapi
>>         File:
>> "/usr/local/lib/python2.7/dist-packages/boto3/s3/inject.py", line 131, in
>> upload_file
>>         File:
>> "/usr/local/lib/python2.7/dist-packages/boto3/s3/transfer.py", line 287, in
>> upload_file
>>
>> ------------------------------------------------------------------------------------------------------------------------------------
>>
>> Any help in this regard is highly appreciated.
>>
>> Regards,
>> Danish Daud
>> _________________________________________________________________________
>>
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>
> _________________________________________________________________________
>
> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
> services.
> Build your next product on our scalable cloud platform.
>
> Join our online community to chat in real time
> https://signalwire.community
>
> Professional FreeSWITCH Services
> sales at freeswitch.com
> https://freeswitch.com
>
> Official FreeSWITCH Sites
> https://freeswitch.com/oss
> https://freeswitch.org/confluence
> https://cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
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