[Freeswitch-users] CTI Web Application for Freeswitch

[Ehtasham Ul-Haq]

Thanks, Flavio,
We are using ESL, and for the test purpose we are trying to use the Answer
command for our first usecase, but it's not working, here is the scenario.
We initiated a manual call from the phone A to phone B, If the phone B is
ringing, (either via a direct call from SIP Phone A, or a proper inbound
call from a customer , which hit IVR and than park on the phoneB), I am
considering agent is available on phone, and i don't want to answer it from
the direct phone answer button, rather from a Web Interface with a button
to answer, We are trying to answer with "Answer" command  but its not
working.

Can you help us on that

Malik Ehtasham, Lead ProjDev

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On Mon, Sep 28, 2020 at 4:43 PM Flavio Goncalves <flavio at voffice.com.br>
wrote:

> Definitely, ESL.
>
> For javascript (node) you can use modesl (javascsript library for ESL
> event socket library). There is also a SIPTAPI driver for windows from
> ipcom.at, similar to JTAPI and MS TAPI.
>
> https://sourceforge.net/projects/siptapi/
>
> Flavio E. Goncalves
>
>
> Em dom., 27 de set. de 2020 às 15:42, Malik Ehtasham <
> ehtasham.malik at expertflow.com> escreveu:
>
>> Hi
>> We would like to develop the Freeswitch CTI Web  Application, from where a
>> user can control all the CTI Features for example
>> -Answer Call
>> -hold/resume call
>> -Consult/Transfer/Consult Transfer/Conference
>> -Outbound Call
>>
>> I am looking for a library such as Cisco CUCM provides  JTAPI
>> <
>> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/jtapi_dev/10_5_2/CUCM_BK_J6E0E2F6_00_jtapi-developers-guide-1052/CUCM_BK_J6E0E2F6_00_jtapi-developers-guide-1052_chapter_01000.html>
>>
>> Do we have something similar in the Freeswitch, For now We are exploring
>> Mod_commands
>> <https://freeswitch.org/confluence/display/FREESWITCH/mod_commands>  ,
>> can
>> this be used to acheive such a functionality, Though we tried few of its
>> commands to answer the 2 phones but it didn't work.
>>
>> if mod_commands is not the option than what other option or track we
>> should
>> follow to acheive this .
>>
>> Any help/hint would be really helpful !!
>>
>> Thank you
>>
>>
>>
>>
>> --
>> Sent from: http://freeswitch-users.2379917.n2.nabble.com/
>>
>> _________________________________________________________________________
>>
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>
> _________________________________________________________________________
>
> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
> services.
> Build your next product on our scalable cloud platform.
>
> Join our online community to chat in real time
> https://signalwire.community
>
> Professional FreeSWITCH Services
> sales at freeswitch.com
> https://freeswitch.com
>
> Official FreeSWITCH Sites
> https://freeswitch.com/oss
> https://freeswitch.org/confluence
> https://cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> https://freeswitch.com


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