[Freeswitch-users] Pause/resume recording mod_callcenter

[Jonathan Hunter]

Hi Mike,

Thanks for the reply. Understood with regards to mod_fifo, however I have
already gone done the callcenter path quite a long way.

In terms of recording, I have disabled call recording within
mod_callcenter, however I cant see to append recordings correctly, it just
overwrites it, am I using RECORD_APPEND correctly?

Jon

On Wed, Sep 23, 2020 at 8:58 PM Mike Jerris <mike at freeswitch.org> wrote:

> mod_fifo (the call queue module written and maintained by the core
> freeswitch team) already automatically pauses recordings while you are
> waiting in queue by default.
>
> > On Sep 21, 2020, at 3:21 PM, Jonathan Hunter <jhunter at voxboxcoms.co.uk>
> wrote:
> >
> > Hi guys,
> >
> > I did see a post some years back when someone was using mod_callcenter
> and trying to get pause/resume recording working correctly.
> >
> > I am aware callcenter records by default but have removed that from the
> profile, and I am trying to set the record parameters below before it hits
> the call queue;
> >
> >
> > table.insert(xml, [[<action application="export"
> data="RECORD_STEREO=true"/>]]);
> > table.insert(xml, [[<action application="export"
> data="RECORD_TOGGLE_ON_REPEAT=true"/>]]);
> > table.insert(xml, [[<action application="export"
> data="RECORD_APPEND=true"/>]]);
> > table.insert(xml, [[<action application="export"
> data="execute_on_answer=record_session
> $${recordings_dir}/${caller_id_number}.${uuid}.wav"/>]]);
> > table.insert(xml, [[<action application="bind_meta_app" data="1 b s
> stop_record_session::$${recordings_dir}/${caller_id_number}.${uuid}.wav"/>]]);
> > table.insert(xml, [[<action application="bind_meta_app" data="2 b s
> record_session::$${recordings_dir}/${caller_id_number}.${uuid}.wav"/>]]);
> >
> > When the call answers the recording is there, however when I hit *1 it
> does stop the recording, however when I hit *2 it starts recording again
> but creates a new file, doesnt append the existing file.
> >
> > Am I doing something wrong here with configuration? As just want to be
> able to pause recording, and then start it which would then append.
> >
> > We are using freeSWITCH version 1.10.5.
> >
> > Any advice would be great!
> >
> > Thanks
> >
> > Jon
>
>
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-- 
Jonathan Hunter
Principle Consultant
M:(+44) 7917 190 438
Email:jhunter at voxboxcoms.co.uk
www.voxboxcoms.co.uk/
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