[Freeswitch-users] Retrieval of Caller-ID in Valet parking

Chandramouli P mouli999 at gmail.com
Sat Aug 8 08:33:00 UTC 2020


Hello Team,

Any help would be appreciated.

Thank you.

Best Regards,
Chandramouli.

On Fri, Aug 7, 2020 at 12:54 PM Chandramouli P <mouli999 at gmail.com> wrote:

> Hello Team,
>
> Any help would be appreciated.
>
> Thank you.
>
> Best Regards,
> Chandramouli.
>
> On Wed, Aug 5, 2020 at 12:36 PM Chandramouli P <mouli999 at gmail.com> wrote:
>
>> Hello,
>>
>> Please find my below environment:
>>
>> Operating System: Debian (v. 9.13)
>> FreeSWITCH Version: 1.10.3 (64bit)
>> Softphones that I am using: MicroSIP, 3CX, Grandstream
>>
>> I hosted our server in AWS and was able to make and receive calls
>> successfully. Along with "valet_park_in" and "valet_park_out", also enabled
>> the "CID Lookup" module. I am facing two issues in Valet parking and below
>> is the scenario:
>>
>> User A calls User B.
>> User B transfers User A call to *5900.
>> Now User B is free, and User A is in valet parking at 5901 extension.
>> Here, It is announcing the parked extension i.e. 5901 to User A, instead
>> of User B. It should announce to User B. Right? *How to solve this
>> issue?*
>> Now, User C calls *5901 and is able to speak to User A. In this scenario,
>> User C should be able to see the actual caller ID of User A. But, he is
>> seeing only *5901. *How to get the original caller ID of User A and
>> display to User C?*
>>
>> Any help would be appreciated.
>>
>> Thank you.
>>
>> Best Regards,
>> Chandramouli.
>>
>
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