[Freeswitch-users] Retrieval of Caller-ID in Valet parking

[Chandramouli P]

Hello Team,

Any help would be appreciated.

Thank you.

Best Regards,
Chandramouli.

On Wed, Aug 5, 2020 at 12:36 PM Chandramouli P <mouli999 at gmail.com> wrote:

> Hello,
>
> Please find my below environment:
>
> Operating System: Debian (v. 9.13)
> FreeSWITCH Version: 1.10.3 (64bit)
> Softphones that I am using: MicroSIP, 3CX, Grandstream
>
> I hosted our server in AWS and was able to make and receive calls
> successfully. Along with "valet_park_in" and "valet_park_out", also enabled
> the "CID Lookup" module. I am facing two issues in Valet parking and below
> is the scenario:
>
> User A calls User B.
> User B transfers User A call to *5900.
> Now User B is free, and User A is in valet parking at 5901 extension.
> Here, It is announcing the parked extension i.e. 5901 to User A, instead
> of User B. It should announce to User B. Right? *How to solve this issue?*
> Now, User C calls *5901 and is able to speak to User A. In this scenario,
> User C should be able to see the actual caller ID of User A. But, he is
> seeing only *5901. *How to get the original caller ID of User A and
> display to User C?*
>
> Any help would be appreciated.
>
> Thank you.
>
> Best Regards,
> Chandramouli.
>
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