[Freeswitch-users] Shared Lines not working on 1.8

Mon May 20 00:05:39 UTC 2019

Use call park for hold then every one can have a different ext.

On Sun, May 19, 2019, 5:49 PM Sean Devoy <sdevoy at bizfocused.com> wrote:

> HI Mario,
>
>
>
> Thanks for the response.  VM is not an issue here.
>
> This has been working for this customer for well over 2 years on FS
> version 1.2.22.  This customer insists his employees are too stupid to
> learn to transfer a call.
>
>
>
> His requirements:
>
>    1. Both Phones must ring
>    2. Either phone can answer
>    3. They must be able to put the call on hold and yell for someone to
>    “Pick line 1” on the other phone.
>
>
>
> It seems so simple, but he is beginning to think we can’t hit our a$$
> regarding phone service.  This is a deli that does lots of deliveries, so
> it is critical to his business.
>
>
>
> Thanks,
>
> Sean
>
>
>
>
>
> *From:* FreeSWITCH-users <freeswitch-users-bounces at lists.freeswitch.org> *On
> Behalf Of *mario_fs
> *Sent:* Sunday, May 19, 2019 3:32 PM
> *To:* FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
> *Subject:* Re: [Freeswitch-users] Shared Lines not working on 1.8
>
>
>
> When I set multiple-registrations for Bria push servers last year I found
> I had to restart FreeSwitch. BTW, when I used multiple registrations for
> actual phone years ago I had a lot of issues. I wound up simply using a
> shared VM mailbox and MWI indicator and use separate extension numbers, no
> more problems.
>
> Mario G
>
>
>
> On May 15, 2019, at 9:22 AM, Sean Devoy <sdevoy at bizfocused.com> wrote:
>
>
>
> No change.  Is sofia profile internal rescan all that’s required or do I
> have to restart FS?
>
> Any other params?
>
>
>
> *From:* FreeSWITCH-users <freeswitch-users-bounces at lists.freeswitch.org>*On
> Behalf Of *Sean Devoy
> *Sent:* Wednesday, May 15, 2019 11:57 AM
> *To:* FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
> *Subject:* Re: [Freeswitch-users] Shared Lines not working on 1.8
>
>
>
> Answered the wrong question, sorry. I have now also set:
>
>     <param name="multiple-registrations" value="true"/>
>
>
>
> *From:* FreeSWITCH-users <freeswitch-users-bounces at lists.freeswitch.org>*On
> Behalf Of *Sean Devoy
> *Sent:* Wednesday, May 15, 2019 11:49 AM
> *To:* FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
> *Subject:* Re: [Freeswitch-users] Shared Lines not working on 1.8
>
>
>
> Thank you Abaci.
>
>
>
> I have added:
>
> <param name="manage-shared-appearance" value="true"/>
>
>
>
>
>
>
>
> *From:* FreeSWITCH-users <freeswitch-users-bounces at lists.freeswitch.org>*On
> Behalf Of *Abaci B
> *Sent:* Wednesday, May 15, 2019 11:34 AM
> *To:* FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
> *Subject:* Re: [Freeswitch-users] Shared Lines not working on 1.8
>
>
>
> what do you have in your sip profile for "multiple-registrations" param?
>
>
>
> On Wed, May 15, 2019 at 11:25 AM Sean Devoy <sdevoy at bizfocused.com> wrote:
>
> UPDATE:
>
>
>
> I just noticed that in “show registrations” the phone logged in to each
> extension is switching back and forth.  Perhaps there is something new
> about allowing multiple phones login to the same extension?
>
>
>
> Sean
>
>
>
> *From:* FreeSWITCH-users <freeswitch-users-bounces at lists.freeswitch.org>*On
> Behalf Of *Sean Devoy
> *Sent:* Wednesday, May 15, 2019 10:41 AM
> *To:* FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
> *Subject:* [Freeswitch-users] Shared Lines not working on 1.8
>
>
>
> Hi,
>
>
>
> I just switched a customer from our version 1.4 server to our 1.8 server.
> They have 2 phones programmed with the same 3 shared extensions.  The only
> change made was the FQDN they login to.  In show registrations, I only see
> one login for each extension.  The status on the phones all say
> registered.  When called, only one of the 2 phones rings.
>
>
>
> This customer is a restaurant whose employees can’t handle “transfer”,
> they insist on only using “hold” and pick up.
>
> The phones are cisco, nat’ed and the server is not nat’ed.  The phones are
> configured for Shared lines as well.
>
>
>
> This is sort of urgent.  Please help if you can.
>
>
>
> Many thanks,
>
> Sean
>
>
>
> Sample User Dir entry:
>
>     <user id="201">
>
>       <variables>
>
>         <variable name="outbound_caller_id_name" value="All About Lunch"/>
>
>         <variable name="outbound_caller_id_number" value="4106671100"/>
>
>         <variable name="internal_caller_id_name" value="A.A.L."/>
>
>         <variable name="internal_caller_id_number" value="201"/>
>
>         <variable name="user_context" value="from-internal-AAL"/>
>
>         <variable name="accountcode" value="AAL"/>
>
>         <variable name="callgroup" value="1"/>
>
>         <variable name="sip-force-contact" value="
> NDLB-connectile-dysfunction"/>
>
>       </variables>
>
>       <params>
>
>         <param name="manage-shared-appearance" value="true" />
>
>         <param name="multiple-registrations" value="true"/>
>
>       </params>
>
>     </user>
>
>
>
> _________________________________________________________________________
>
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>
> _________________________________________________________________________
>
> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
> services.
> Build your next product on our scalable cloud platform.
>
> Join our online community to chat in real time
> https://signalwire.community
>
> Professional FreeSWITCH Services
> sales at freeswitch.com
> https://freeswitch.com
>
> Official FreeSWITCH Sites
> https://freeswitch.com/oss
> https://freeswitch.org/confluence
> https://cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> https://freeswitch.com
>
>
> _________________________________________________________________________
>
> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
> services.
> Build your next product on our scalable cloud platform.
>
> Join our online community to chat in real time
> https://signalwire.community
>
> Professional FreeSWITCH Services
> sales at freeswitch.com
> https://freeswitch.com
>
> Official FreeSWITCH Sites
> https://freeswitch.com/oss
> https://freeswitch.org/confluence
> https://cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
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