[Freeswitch-users] voicemail files all 252 bytes, no audio

Fri Jul 26 12:54:22 UTC 2019

The file is definitely growing on disk, but then when I hang up getting
truncated.

[root at as2-east (null)]# ls -l
total 2
-rw-r--r-- 1 root root 254 Jul 26 11:30
msg_19064023-9b67-4755-8ebf-455c8acf4db0.wav
-rw-r--r-- 1 root root 254 Jul 26 12:24
msg_3b19a427-12ab-492c-84a5-7409ae18791f.wav
-rw-r--r-- 1 root root 254 Jul 26 12:49
msg_96261f36-c63f-4574-b6b2-1035f96d2aa6.wav
-rw-r--r-- 1 root root  44 Jul 26 12:52
msg_b2845783-997d-48db-b38b-fe6486b85008.wav
[root at as2-east (null)]# ls -l
total 66
-rw-r--r-- 1 root root   254 Jul 26 11:30
msg_19064023-9b67-4755-8ebf-455c8acf4db0.wav
-rw-r--r-- 1 root root   254 Jul 26 12:24
msg_3b19a427-12ab-492c-84a5-7409ae18791f.wav
-rw-r--r-- 1 root root   254 Jul 26 12:49
msg_96261f36-c63f-4574-b6b2-1035f96d2aa6.wav
-rw-r--r-- 1 root root 65790 Jul 26 12:52
msg_b2845783-997d-48db-b38b-fe6486b85008.wav
[root at as2-east (null)]# ls -l
total 130
-rw-r--r-- 1 root root    254 Jul 26 11:30
msg_19064023-9b67-4755-8ebf-455c8acf4db0.wav
-rw-r--r-- 1 root root    254 Jul 26 12:24
msg_3b19a427-12ab-492c-84a5-7409ae18791f.wav
-rw-r--r-- 1 root root    254 Jul 26 12:49
msg_96261f36-c63f-4574-b6b2-1035f96d2aa6.wav
-rw-r--r-- 1 root root 131326 Jul 26 12:52
msg_b2845783-997d-48db-b38b-fe6486b85008.wav
[root at as2-east (null)]# ls -l
total 194
-rw-r--r-- 1 root root    254 Jul 26 11:30
msg_19064023-9b67-4755-8ebf-455c8acf4db0.wav
-rw-r--r-- 1 root root    254 Jul 26 12:24
msg_3b19a427-12ab-492c-84a5-7409ae18791f.wav
-rw-r--r-- 1 root root    254 Jul 26 12:49
msg_96261f36-c63f-4574-b6b2-1035f96d2aa6.wav
-rw-r--r-- 1 root root 196862 Jul 26 12:52
msg_b2845783-997d-48db-b38b-fe6486b85008.wav
[root at as2-east (null)]# ls -l
total 258
-rw-r--r-- 1 root root    254 Jul 26 11:30
msg_19064023-9b67-4755-8ebf-455c8acf4db0.wav
-rw-r--r-- 1 root root    254 Jul 26 12:24
msg_3b19a427-12ab-492c-84a5-7409ae18791f.wav
-rw-r--r-- 1 root root    254 Jul 26 12:49
msg_96261f36-c63f-4574-b6b2-1035f96d2aa6.wav
-rw-r--r-- 1 root root 262398 Jul 26 12:52
msg_b2845783-997d-48db-b38b-fe6486b85008.wav
[root at as2-east (null)]# ls -l
total 2
-rw-r--r-- 1 root root 254 Jul 26 11:30
msg_19064023-9b67-4755-8ebf-455c8acf4db0.wav
-rw-r--r-- 1 root root 254 Jul 26 12:24
msg_3b19a427-12ab-492c-84a5-7409ae18791f.wav
-rw-r--r-- 1 root root 254 Jul 26 12:49
msg_96261f36-c63f-4574-b6b2-1035f96d2aa6.wav
-rw-r--r-- 1 root root 254 Jul 26 12:52
msg_b2845783-997d-48db-b38b-fe6486b85008.wav

><>
nathan stratton

On Fri, Jul 26, 2019 at 7:13 AM Nathan Stratton <nathan at robotics.net> wrote:

> Logs look normal to me, but all my voicemail files are 252 bytes and do
> not contain audio. It does not matter if I leave one from a user using opus
> or from PSTN using g.711, they all are the same. Any ideas?
>
> 2019-07-26 11:09:41.780232 [DEBUG] sofia.c:7323 Channel sofia/internal/
> nathan at stage.illumy1.com entering state [completed][200]
> 2019-07-26 11:09:41.800231 [DEBUG] sofia.c:7323 Channel sofia/internal/
> nathan at stage.illumy1.com entering state [ready][200]
> 2019-07-26 11:09:41.840229 [INFO] switch_rtp.c:3251 Changing audio DTLS
> state from HANDSHAKE to SETUP
> 2019-07-26 11:09:41.860232 [INFO] switch_rtp.c:3158 audio Fingerprint
> Verified.
> 2019-07-26 11:09:41.860232 [INFO] switch_rtp.c:4153 Activating audio
> Secure RTP SEND
> 2019-07-26 11:09:41.860232 [DEBUG] switch_core_sqldb.c:2617 Secure Type:
> srtp:dtls:AES_CM_128_HMAC_SHA1_80
> 2019-07-26 11:09:41.860232 [INFO] switch_rtp.c:4131 Activating audio
> Secure RTP RECV
> 2019-07-26 11:09:41.860232 [INFO] switch_rtp.c:3200 Changing audio DTLS
> state from SETUP to READY
> 2019-07-26 11:09:41.860232 [DEBUG] switch_core_sqldb.c:2617 Secure Type:
> srtp:dtls:AES_CM_128_HMAC_SHA1_80
> 2019-07-26 11:09:41.860232 [NOTICE] mod_dptools.c:1377 Channel
> [sofia/internal/nathan at stage.illumy1.com] has been answered
> 2019-07-26 11:09:41.860232 [DEBUG] switch_channel.c:3825 (sofia/internal/
> nathan at stage.illumy1.com) Callstate Change EARLY -> ACTIVE
> EXECUTE [depth=0] sofia/internal/nathan at stage.illumy1.com sleep(1000)
> 2019-07-26 11:09:41.860232 [DEBUG] switch_ivr.c:195 Codec Activated
> L16 at 48000hz 1 channels 20ms
> 2019-07-26 11:09:41.880232 [DEBUG] switch_rtp.c:1908 rtcp_stats_init:
> audio ssrc[3778260292] base_seq[13090]
> EXECUTE [depth=0] sofia/internal/nathan at stage.illumy1.com
> voicemail(default beth at stage.illumy1.com)
> 2019-07-26 11:09:42.880231 [DEBUG] switch_ivr.c:195 Codec Activated
> L16 at 48000hz 1 channels 20ms
> 2019-07-26 11:09:42.980231 [DEBUG] switch_ivr_play_say.c:70 No language
> specified - Using [en]
> 2019-07-26 11:09:42.980231 [DEBUG] switch_ivr_play_say.c:250 Handle
> play-file:[voicemail/vm-person.wav] (en:en)
> 2019-07-26 11:09:42.980231 [DEBUG] switch_ivr_play_say.c:1497 Codec
> Activated L16 at 48000hz 1 channels 20ms
> 2019-07-26 11:09:44.340230 [DEBUG] switch_ivr_play_say.c:1941 done playing
> file /usr/share/freeswitch/sounds/en/us/callie/voicemail/vm-person.wav
> 2019-07-26 11:09:44.340230 [DEBUG] switch_ivr.c:195 Codec Activated
> L16 at 48000hz 1 channels 20ms
> 2019-07-26 11:09:44.440231 [DEBUG] switch_ivr_play_say.c:250 Handle
> play-file:[voicemail/vm-not_available.wav] (en:en)
> 2019-07-26 11:09:44.440231 [DEBUG] switch_ivr_play_say.c:1497 Codec
> Activated L16 at 48000hz 1 channels 20ms
> 2019-07-26 11:09:45.420231 [DEBUG] switch_ivr_play_say.c:1941 done playing
> file
> /usr/share/freeswitch/sounds/en/us/callie/voicemail/vm-not_available.wav
> 2019-07-26 11:09:45.420231 [DEBUG] switch_ivr.c:195 Codec Activated
> L16 at 48000hz 1 channels 20ms
> 2019-07-26 11:09:45.520231 [DEBUG] switch_ivr_play_say.c:70 No language
> specified - Using [en]
> 2019-07-26 11:09:45.520231 [DEBUG] switch_ivr_play_say.c:250 Handle
> play-file:[voicemail/vm-record_message.wav] (en:en)
> 2019-07-26 11:09:45.520231 [DEBUG] switch_ivr_play_say.c:1497 Codec
> Activated L16 at 48000hz 1 channels 20ms
> 2019-07-26 11:09:50.120230 [DEBUG] switch_ivr_play_say.c:1941 done playing
> file
> /usr/share/freeswitch/sounds/en/us/callie/voicemail/vm-record_message.wav
> 2019-07-26 11:09:50.120230 [DEBUG] switch_ivr.c:195 Codec Activated
> L16 at 48000hz 1 channels 20ms
> 2019-07-26 11:09:52.140233 [DEBUG] switch_ivr_play_say.c:567 Raw Codec
> Activated, ready to waste resources!
> 2019-07-26 11:09:52.140233 [DEBUG] switch_ivr_play_say.c:681 Raw Codec
> Activated
> 2019-07-26 11:09:52.140233 [DEBUG] switch_core_codec.c:223 sofia/internal/
> nathan at stage.illumy1.com Push codec L16:100
> 2019-07-26 11:09:55.700231 [NOTICE] sofia.c:1079 Hangup sofia/internal/
> nathan at stage.illumy1.com [CS_EXECUTE] [NORMAL_CLEARING]
> 2019-07-26 11:09:55.760231 [DEBUG] switch_core_codec.c:248 sofia/internal/
> nathan at stage.illumy1.com Restore previous codec opus:116.
> 2019-07-26 11:09:55.760231 [DEBUG] switch_core_session.c:2905
> sofia/internal/nathan at stage.illumy1.com skip receive message
> [APPLICATION_EXEC_COMPLETE] (channel is hungup already)
> 2019-07-26 11:09:55.760231 [DEBUG] switch_core_state_machine.c:650
> (sofia/internal/nathan at stage.illumy1.com) State EXECUTE going to sleep
> 2019-07-26 11:09:55.760231 [DEBUG] switch_core_state_machine.c:584
> (sofia/internal/nathan at stage.illumy1.com) Running State Change CS_HANGUP
> (Cur 1 Tot 72)
> 2019-07-26 11:09:55.760231 [DEBUG] switch_core_state_machine.c:847
> (sofia/internal/nathan at stage.illumy1.com) Callstate Change ACTIVE ->
> HANGUP
> 2019-07-26 11:09:55.760231 [DEBUG] switch_core_state_machine.c:849
> (sofia/internal/nathan at stage.illumy1.com) State HANGUP
> 2019-07-26 11:09:55.760231 [DEBUG] mod_sofia.c:460 Channel sofia/internal/
> nathan at stage.illumy1.com hanging up, cause: NORMAL_CLEARING
> 2019-07-26 11:09:55.760231 [DEBUG] switch_core_state_machine.c:60
> sofia/internal/nathan at stage.illumy1.com Standard HANGUP, cause:
> NORMAL_CLEARING
> 2019-07-26 11:09:55.760231 [DEBUG] switch_core_state_machine.c:849
> (sofia/internal/nathan at stage.illumy1.com) State HANGUP going to sleep
> 2019-07-26 11:09:55.760231 [DEBUG] switch_core_state_machine.c:619
> (sofia/internal/nathan at stage.illumy1.com) State Change CS_HANGUP ->
> CS_REPORTING
> 2019-07-26 11:09:55.760231 [DEBUG] switch_core_state_machine.c:584
> (sofia/internal/nathan at stage.illumy1.com) Running State Change
> CS_REPORTING (Cur 1 Tot 72)
> 2019-07-26 11:09:55.760231 [DEBUG] switch_core_state_machine.c:935
> (sofia/internal/nathan at stage.illumy1.com) State REPORTING
> 2019-07-26 11:09:55.760231 [DEBUG] mod_odbc_cdr.c:345 sql INSERT INTO
> cdr_table_both (CallId, TEST_id) VALUES
> ('e1b09fde-a805-44ab-8fd1-b1ad8de4933a', 'nathan at stage.illumy1.com')
> 2019-07-26 11:09:55.800244 [DEBUG] mod_odbc_cdr.c:345 sql INSERT INTO
> cdr_table_a_leg (TelNumberFull, TelNumber, CallId,
> sip_endpoint_disposition, orig_id, CallerID, CODEC,
> sip_current_application, directGateway, IPInternal, IP, term_id, ClientId)
> VALUES ('beth', 'beth', 'e1b09fde-a805-44ab-8fd1-b1ad8de4933a', 'ANSWER',
> 'e1b09fde-a805-44ab-8fd1-b1ad8de4933a', 'nathan', 'opus', 'voicemail', '
> stage.illumy1.com', 'a83a9a5lqgp2.invalid', '50.246.121.173',
> '3kol74gh1no7rp5ll228', 'e1b09fde-a805-44ab-8fd1-b1ad8de4933a')
> 2019-07-26 11:09:55.800244 [DEBUG] switch_core_state_machine.c:174
> sofia/internal/nathan at stage.illumy1.com Standard REPORTING, cause:
> NORMAL_CLEARING
> 2019-07-26 11:09:55.800244 [DEBUG] switch_core_state_machine.c:935
> (sofia/internal/nathan at stage.illumy1.com) State REPORTING going to sleep
> 2019-07-26 11:09:55.800244 [DEBUG] switch_core_state_machine.c:610
> (sofia/internal/nathan at stage.illumy1.com) State Change CS_REPORTING ->
> CS_DESTROY
> 2019-07-26 11:09:55.800244 [DEBUG] switch_core_session.c:1726 Session 72
> (sofia/internal/nathan at stage.illumy1.com) Locked, Waiting on external
> entities
> 2019-07-26 11:09:55.800244 [NOTICE] switch_core_session.c:1744 Session 72
> (sofia/internal/nathan at stage.illumy1.com) Ended
> 2019-07-26 11:09:55.800244 [NOTICE] switch_core_session.c:1748 Close
> Channel sofia/internal/nathan at stage.illumy1.com [CS_DESTROY]
> 2019-07-26 11:09:55.800244 [DEBUG] switch_core_state_machine.c:738
> (sofia/internal/nathan at stage.illumy1.com) Running State Change CS_DESTROY
> (Cur 0 Tot 72)
> 2019-07-26 11:09:55.800244 [DEBUG] switch_core_state_machine.c:748
> (sofia/internal/nathan at stage.illumy1.com) State DESTROY
> 2019-07-26 11:09:55.800244 [DEBUG] mod_sofia.c:365 sofia/internal/
> nathan at stage.illumy1.com SOFIA DESTROY
> 2019-07-26 11:09:55.800244 [DEBUG] mod_opus.c:725 Opus decoder stats:
> Frames[179] PLC[0] FEC[0]
> 2019-07-26 11:09:55.800244 [DEBUG] mod_opus.c:740 Opus encoder stats:
> Frames[0] Bytes encoded[0] Encoded length ms[0] Average encoded bitrate
> bps[0]
> 2019-07-26 11:09:55.800244 [DEBUG] mod_opus.c:725 Opus decoder stats:
> Frames[0] PLC[0] FEC[0]
> 2019-07-26 11:09:55.800244 [DEBUG] mod_opus.c:740 Opus encoder stats:
> Frames[647] Bytes encoded[74014] Encoded length ms[12940] Average encoded
> bitrate bps[49342]
> 2019-07-26 11:09:55.800244 [DEBUG] switch_core_state_machine.c:181
> sofia/internal/nathan at stage.illumy1.com Standard DESTROY
> 2019-07-26 11:09:55.800244 [DEBUG] switch_core_state_machine.c:748
> (sofia/internal/nathan at stage.illumy1.com) State DESTROY going to sleep
>
> ><>
> nathan stratton
>
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