[Freeswitch-users] voicemail files all 252 bytes, no audio

Fri Jul 26 11:13:41 UTC 2019

Logs look normal to me, but all my voicemail files are 252 bytes and do not
contain audio. It does not matter if I leave one from a user using opus or
from PSTN using g.711, they all are the same. Any ideas?

2019-07-26 11:09:41.780232 [DEBUG] sofia.c:7323 Channel sofia/internal/
nathan at stage.illumy1.com entering state [completed][200]
2019-07-26 11:09:41.800231 [DEBUG] sofia.c:7323 Channel sofia/internal/
nathan at stage.illumy1.com entering state [ready][200]
2019-07-26 11:09:41.840229 [INFO] switch_rtp.c:3251 Changing audio DTLS
state from HANDSHAKE to SETUP
2019-07-26 11:09:41.860232 [INFO] switch_rtp.c:3158 audio Fingerprint
Verified.
2019-07-26 11:09:41.860232 [INFO] switch_rtp.c:4153 Activating audio Secure
RTP SEND
2019-07-26 11:09:41.860232 [DEBUG] switch_core_sqldb.c:2617 Secure Type:
srtp:dtls:AES_CM_128_HMAC_SHA1_80
2019-07-26 11:09:41.860232 [INFO] switch_rtp.c:4131 Activating audio Secure
RTP RECV
2019-07-26 11:09:41.860232 [INFO] switch_rtp.c:3200 Changing audio DTLS
state from SETUP to READY
2019-07-26 11:09:41.860232 [DEBUG] switch_core_sqldb.c:2617 Secure Type:
srtp:dtls:AES_CM_128_HMAC_SHA1_80
2019-07-26 11:09:41.860232 [NOTICE] mod_dptools.c:1377 Channel
[sofia/internal/nathan at stage.illumy1.com] has been answered
2019-07-26 11:09:41.860232 [DEBUG] switch_channel.c:3825 (sofia/internal/
nathan at stage.illumy1.com) Callstate Change EARLY -> ACTIVE
EXECUTE [depth=0] sofia/internal/nathan at stage.illumy1.com sleep(1000)
2019-07-26 11:09:41.860232 [DEBUG] switch_ivr.c:195 Codec Activated
L16 at 48000hz 1 channels 20ms
2019-07-26 11:09:41.880232 [DEBUG] switch_rtp.c:1908 rtcp_stats_init: audio
ssrc[3778260292] base_seq[13090]
EXECUTE [depth=0] sofia/internal/nathan at stage.illumy1.com voicemail(default
beth at stage.illumy1.com)
2019-07-26 11:09:42.880231 [DEBUG] switch_ivr.c:195 Codec Activated
L16 at 48000hz 1 channels 20ms
2019-07-26 11:09:42.980231 [DEBUG] switch_ivr_play_say.c:70 No language
specified - Using [en]
2019-07-26 11:09:42.980231 [DEBUG] switch_ivr_play_say.c:250 Handle
play-file:[voicemail/vm-person.wav] (en:en)
2019-07-26 11:09:42.980231 [DEBUG] switch_ivr_play_say.c:1497 Codec
Activated L16 at 48000hz 1 channels 20ms
2019-07-26 11:09:44.340230 [DEBUG] switch_ivr_play_say.c:1941 done playing
file /usr/share/freeswitch/sounds/en/us/callie/voicemail/vm-person.wav
2019-07-26 11:09:44.340230 [DEBUG] switch_ivr.c:195 Codec Activated
L16 at 48000hz 1 channels 20ms
2019-07-26 11:09:44.440231 [DEBUG] switch_ivr_play_say.c:250 Handle
play-file:[voicemail/vm-not_available.wav] (en:en)
2019-07-26 11:09:44.440231 [DEBUG] switch_ivr_play_say.c:1497 Codec
Activated L16 at 48000hz 1 channels 20ms
2019-07-26 11:09:45.420231 [DEBUG] switch_ivr_play_say.c:1941 done playing
file
/usr/share/freeswitch/sounds/en/us/callie/voicemail/vm-not_available.wav
2019-07-26 11:09:45.420231 [DEBUG] switch_ivr.c:195 Codec Activated
L16 at 48000hz 1 channels 20ms
2019-07-26 11:09:45.520231 [DEBUG] switch_ivr_play_say.c:70 No language
specified - Using [en]
2019-07-26 11:09:45.520231 [DEBUG] switch_ivr_play_say.c:250 Handle
play-file:[voicemail/vm-record_message.wav] (en:en)
2019-07-26 11:09:45.520231 [DEBUG] switch_ivr_play_say.c:1497 Codec
Activated L16 at 48000hz 1 channels 20ms
2019-07-26 11:09:50.120230 [DEBUG] switch_ivr_play_say.c:1941 done playing
file
/usr/share/freeswitch/sounds/en/us/callie/voicemail/vm-record_message.wav
2019-07-26 11:09:50.120230 [DEBUG] switch_ivr.c:195 Codec Activated
L16 at 48000hz 1 channels 20ms
2019-07-26 11:09:52.140233 [DEBUG] switch_ivr_play_say.c:567 Raw Codec
Activated, ready to waste resources!
2019-07-26 11:09:52.140233 [DEBUG] switch_ivr_play_say.c:681 Raw Codec
Activated
2019-07-26 11:09:52.140233 [DEBUG] switch_core_codec.c:223 sofia/internal/
nathan at stage.illumy1.com Push codec L16:100
2019-07-26 11:09:55.700231 [NOTICE] sofia.c:1079 Hangup sofia/internal/
nathan at stage.illumy1.com [CS_EXECUTE] [NORMAL_CLEARING]
2019-07-26 11:09:55.760231 [DEBUG] switch_core_codec.c:248 sofia/internal/
nathan at stage.illumy1.com Restore previous codec opus:116.
2019-07-26 11:09:55.760231 [DEBUG] switch_core_session.c:2905
sofia/internal/nathan at stage.illumy1.com skip receive message
[APPLICATION_EXEC_COMPLETE] (channel is hungup already)
2019-07-26 11:09:55.760231 [DEBUG] switch_core_state_machine.c:650
(sofia/internal/nathan at stage.illumy1.com) State EXECUTE going to sleep
2019-07-26 11:09:55.760231 [DEBUG] switch_core_state_machine.c:584
(sofia/internal/nathan at stage.illumy1.com) Running State Change CS_HANGUP
(Cur 1 Tot 72)
2019-07-26 11:09:55.760231 [DEBUG] switch_core_state_machine.c:847
(sofia/internal/nathan at stage.illumy1.com) Callstate Change ACTIVE -> HANGUP
2019-07-26 11:09:55.760231 [DEBUG] switch_core_state_machine.c:849
(sofia/internal/nathan at stage.illumy1.com) State HANGUP
2019-07-26 11:09:55.760231 [DEBUG] mod_sofia.c:460 Channel sofia/internal/
nathan at stage.illumy1.com hanging up, cause: NORMAL_CLEARING
2019-07-26 11:09:55.760231 [DEBUG] switch_core_state_machine.c:60
sofia/internal/nathan at stage.illumy1.com Standard HANGUP, cause:
NORMAL_CLEARING
2019-07-26 11:09:55.760231 [DEBUG] switch_core_state_machine.c:849
(sofia/internal/nathan at stage.illumy1.com) State HANGUP going to sleep
2019-07-26 11:09:55.760231 [DEBUG] switch_core_state_machine.c:619
(sofia/internal/nathan at stage.illumy1.com) State Change CS_HANGUP ->
CS_REPORTING
2019-07-26 11:09:55.760231 [DEBUG] switch_core_state_machine.c:584
(sofia/internal/nathan at stage.illumy1.com) Running State Change CS_REPORTING
(Cur 1 Tot 72)
2019-07-26 11:09:55.760231 [DEBUG] switch_core_state_machine.c:935
(sofia/internal/nathan at stage.illumy1.com) State REPORTING
2019-07-26 11:09:55.760231 [DEBUG] mod_odbc_cdr.c:345 sql INSERT INTO
cdr_table_both (CallId, TEST_id) VALUES
('e1b09fde-a805-44ab-8fd1-b1ad8de4933a', 'nathan at stage.illumy1.com')
2019-07-26 11:09:55.800244 [DEBUG] mod_odbc_cdr.c:345 sql INSERT INTO
cdr_table_a_leg (TelNumberFull, TelNumber, CallId,
sip_endpoint_disposition, orig_id, CallerID, CODEC,
sip_current_application, directGateway, IPInternal, IP, term_id, ClientId)
VALUES ('beth', 'beth', 'e1b09fde-a805-44ab-8fd1-b1ad8de4933a', 'ANSWER',
'e1b09fde-a805-44ab-8fd1-b1ad8de4933a', 'nathan', 'opus', 'voicemail', '
stage.illumy1.com', 'a83a9a5lqgp2.invalid', '50.246.121.173',
'3kol74gh1no7rp5ll228', 'e1b09fde-a805-44ab-8fd1-b1ad8de4933a')
2019-07-26 11:09:55.800244 [DEBUG] switch_core_state_machine.c:174
sofia/internal/nathan at stage.illumy1.com Standard REPORTING, cause:
NORMAL_CLEARING
2019-07-26 11:09:55.800244 [DEBUG] switch_core_state_machine.c:935
(sofia/internal/nathan at stage.illumy1.com) State REPORTING going to sleep
2019-07-26 11:09:55.800244 [DEBUG] switch_core_state_machine.c:610
(sofia/internal/nathan at stage.illumy1.com) State Change CS_REPORTING ->
CS_DESTROY
2019-07-26 11:09:55.800244 [DEBUG] switch_core_session.c:1726 Session 72
(sofia/internal/nathan at stage.illumy1.com) Locked, Waiting on external
entities
2019-07-26 11:09:55.800244 [NOTICE] switch_core_session.c:1744 Session 72
(sofia/internal/nathan at stage.illumy1.com) Ended
2019-07-26 11:09:55.800244 [NOTICE] switch_core_session.c:1748 Close
Channel sofia/internal/nathan at stage.illumy1.com [CS_DESTROY]
2019-07-26 11:09:55.800244 [DEBUG] switch_core_state_machine.c:738
(sofia/internal/nathan at stage.illumy1.com) Running State Change CS_DESTROY
(Cur 0 Tot 72)
2019-07-26 11:09:55.800244 [DEBUG] switch_core_state_machine.c:748
(sofia/internal/nathan at stage.illumy1.com) State DESTROY
2019-07-26 11:09:55.800244 [DEBUG] mod_sofia.c:365 sofia/internal/
nathan at stage.illumy1.com SOFIA DESTROY
2019-07-26 11:09:55.800244 [DEBUG] mod_opus.c:725 Opus decoder stats:
Frames[179] PLC[0] FEC[0]
2019-07-26 11:09:55.800244 [DEBUG] mod_opus.c:740 Opus encoder stats:
Frames[0] Bytes encoded[0] Encoded length ms[0] Average encoded bitrate
bps[0]
2019-07-26 11:09:55.800244 [DEBUG] mod_opus.c:725 Opus decoder stats:
Frames[0] PLC[0] FEC[0]
2019-07-26 11:09:55.800244 [DEBUG] mod_opus.c:740 Opus encoder stats:
Frames[647] Bytes encoded[74014] Encoded length ms[12940] Average encoded
bitrate bps[49342]
2019-07-26 11:09:55.800244 [DEBUG] switch_core_state_machine.c:181
sofia/internal/nathan at stage.illumy1.com Standard DESTROY
2019-07-26 11:09:55.800244 [DEBUG] switch_core_state_machine.c:748
(sofia/internal/nathan at stage.illumy1.com) State DESTROY going to sleep

><>
nathan stratton
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