[Freeswitch-users] Call_Center announce-sound

Moshe Rosenberg moshe.rosenberg at gmail.com
Thu Jul 11 22:21:29 UTC 2019


 this is the XML code that i have in order to play some announce-sound that
says press 1 to leave a message

           <param name="announce-sound"
                <param name="announce-frequency" value="30"/>
    <action application="set" data="cc_exit_keys=1"/>

This works great,

the problem if an agent picks up the phone while the  announce-sound  is
palying the system will connect the call however the caller will still hear
the announce sound and will only connect to agent when the sound is done

Moshe Rosenberg
Tel. 718 633 1444
Cel. 347 678 3993
www.data <http://www.dataday.consulting/>phone.cloud
Moshe at dataphone.cloud
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.freeswitch.org/pipermail/freeswitch-users/attachments/20190711/98869d2d/attachment-0001.html>

More information about the FreeSWITCH-users mailing list