[Freeswitch-users] Can't connect to 800 or toll calls

Wed Apr 17 20:50:23 UTC 2019

Its a nat issue then.

On Wed, Apr 17, 2019 at 3:42 PM Sean Devoy <sdevoy at bizfocused.com> wrote:

> I have gotten reports that it is an intermittent problem not related to
> the number being dialed.
>
> Vitelity reports:  “it looks like your PBX is not seeing our responses
> and keeps sending invites to us even though the call completes. “
>
>
>
>
>
> Possibly related, when a call goes through and finishes, the terminating
> phone gets called again after hanging up.
>
>
>
> Any help would be greatly appreciated.
>
>
>
> Thanks,
>
> Sean
>
> *From:* FreeSWITCH-users <freeswitch-users-bounces at lists.freeswitch.org> *On
> Behalf Of *Brian West
> *Sent:* Wednesday, April 17, 2019 12:00 PM
> *To:* FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
> *Subject:* Re: [Freeswitch-users] Can't connect to 800 or toll calls
>
>
>
> Look at the signaling, the FreeSWITCH logs without it won't tell you why.
>
>
>
> /b
>
>
>
>
>
> On Wed, Apr 17, 2019 at 10:39 AM Sean Devoy <sdevoy at bizfocused.com> wrote:
>
> Hi,
>
>
>
> I have recently created a new server with the latest repo (1.8)
>
>
>
> Most things are working great. Extension to Extension works, even across
> NAT on both ends.  I can call out to local numbers like my cell phone.
> However, when I try to call 800 numbers or calls outside my local area
> codes it fails.  The logs look identical to the old server. The call goes
> through the same gateway.  I never get any audio back and 15 seconds later
> the log returns “no answer” and the call fails.
>
>
>
> If it matters the gateway is through Vitelity.  I have opened a ticket
> there but no response yet.
>
>
>
> Log excerpt:
>
> [DEBUG] switch_core_state_machine.c:40 sofia/external/13522298979 Standard
> INIT
>
> [DEBUG] switch_core_state_machine.c:48 (sofia/external/13522298979) State
> Change CS_INIT -> CS_ROUTING
>
> [DEBUG] switch_core_state_machine.c:627 (sofia/external/13522298979) State
> INIT going to sleep
>
> [DEBUG] switch_core_state_machine.c:584 (sofia/external/13522298979)
> Running State Change CS_ROUTING (Cur 2 Tot 2)
>
> [DEBUG] switch_core_state_machine.c:643 (sofia/external/13522298979) State
> ROUTING
>
> [DEBUG] mod_sofia.c:154 sofia/external/13522298979 SOFIA ROUTING
>
> [DEBUG] switch_ivr_originate.c:67 (sofia/external/13522298979) State
> Change CS_ROUTING -> CS_CONSUME_MEDIA
>
> [DEBUG] switch_core_state_machine.c:643 (sofia/external/13522298979) State
> ROUTING going to sleep
>
> [DEBUG] switch_core_state_machine.c:584 (sofia/external/13522298979)
> Running State Change CS_CONSUME_MEDIA (Cur 2 Tot 2)
>
> [DEBUG] sofia.c:7291 Channel sofia/external/13522298979 entering state
> [calling][0]
>
> [DEBUG] switch_core_state_machine.c:662 (sofia/external/13522298979) State
> CONSUME_MEDIA
>
> [DEBUG] switch_core_state_machine.c:662 (sofia/external/13522298979) State
> CONSUME_MEDIA going to sleep
>
> [NOTICE] switch_ivr_originate.c:3705 Hangup sofia/external/13522298979
> [CS_CONSUME_MEDIA] [NO_ANSWER]
>
> [DEBUG] switch_core_state_machine.c:584 (sofia/external/13522298979)
> Running State Change CS_HANGUP (Cur 2 Tot 2)
>
> [DEBUG] switch_core_state_machine.c:847 (sofia/external/13522298979)
> Callstate Change DOWN -> HANGUP
>
> [DEBUG] switch_core_state_machine.c:849 (sofia/external/13522298979) State
> HANGUP
>
> [DEBUG] mod_sofia.c:449 Channel sofia/external/13522298979 hanging up,
> cause: NO_ANSWER
>
> [DEBUG] mod_sofia.c:514 Sending CANCEL to sofia/external/13522298979
>
> [DEBUG] switch_core_state_machine.c:60 sofia/external/13522298979 Standard
> HANGUP, cause: NO_ANSWER
>
> [DEBUG] switch_core_state_machine.c:849 (sofia/external/13522298979) State
> HANGUP going to sleep
>
> [DEBUG] switch_core_state_machine.c:619 (sofia/external/13522298979) State
> Change CS_HANGUP -> CS_REPORTING
>
> [DEBUG] switch_core_state_machine.c:584 (sofia/external/13522298979)
> Running State Change CS_REPORTING (Cur 2 Tot 2)
>
> [INFO] mod_dptools.c:3518 Originate Failed.  Cause: NO_ANSWER
>
>
>
> Thanks,
>
> Sean
>
> _________________________________________________________________________
>
> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
> services.
> Build your next product on our scalable cloud platform.
>
> Join our online community to chat in real time
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>
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>
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>
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>
>
>
>
> --
>
>
>
> Brian West | Co-founder and Developer
>
> Need Commercial support? email sales at freeswitch.com
>
> FreeSWITCH Solutions | 17345 Civic Drive #2531 Brookfield, WI 53045
> <https://maps.google.com/?q=17345+Civic+Drive+%232531+Brookfield,+WI+53045&entry=gmail&source=g>
>
> Email: brian at freeswitch.com
>
> Mobile: 918-424-9378
>
> Website: https://www.FreeSWITCH.com <https://www.freeswitch.com/>
>
> [image: https://www.facebook.com/signalwireinc?src=email]
> <https://www.facebook.com/freeswitch>[image:
> https://twitter.com/freeswitch] <https://twitter.com/freeswitch>
> _________________________________________________________________________
>
> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
> services.
> Build your next product on our scalable cloud platform.
>
> Join our online community to chat in real time
> https://signalwire.community
>
> Professional FreeSWITCH Services
> sales at freeswitch.com
> https://freeswitch.com
>
> Official FreeSWITCH Sites
> https://freeswitch.com/oss
> https://freeswitch.org/confluence
> https://cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> https://freeswitch.com

-- 

Brian West | Co-founder and Developer

Need Commercial support? email sales at freeswitch.com

FreeSWITCH Solutions | 17345 Civic Drive #2531 Brookfield, WI 53045
<https://maps.google.com/?q=17345+Civic+Drive+%232531+Brookfield,+WI+53045&entry=gmail&source=g>

Email: brian at freeswitch.com

Mobile: 918-424-9378

Website: https://www.FreeSWITCH.com <https://www.freeswitch.com/>

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