<div dir="ltr">Its a nat issue then.</div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Apr 17, 2019 at 3:42 PM Sean Devoy <<a href="mailto:sdevoy@bizfocused.com">sdevoy@bizfocused.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">





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<p class="MsoNormal">I have gotten reports that it is an intermittent problem not related to the number being dialed.<u></u><u></u></p>
<p class="MsoNormal">Vitelity reports: <span style="font-size:10.5pt;font-family:Helvetica,sans-serif;color:rgb(67,90,104);background:rgb(236,238,240)">
 “it looks like your PBX is not seeing our responses and keeps sending invites to us even though the call completes. “<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:Helvetica,sans-serif;color:rgb(67,90,104);background:rgb(236,238,240)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:Helvetica,sans-serif;color:rgb(67,90,104);background:rgb(236,238,240)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:Helvetica,sans-serif;color:rgb(67,90,104);background:rgb(236,238,240)">Possibly related, when a call goes through and finishes, the terminating phone gets called again after hanging up.<u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Any help would be greatly appreciated.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Thanks,<u></u><u></u></p>
<p class="MsoNormal">Sean<u></u><u></u></p>
<p class="MsoNormal"><b>From:</b> FreeSWITCH-users <<a href="mailto:freeswitch-users-bounces@lists.freeswitch.org" target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a>>
<b>On Behalf Of </b>Brian West<br>
<b>Sent:</b> Wednesday, April 17, 2019 12:00 PM<br>
<b>To:</b> FreeSWITCH Users Help <<a href="mailto:freeswitch-users@lists.freeswitch.org" target="_blank">freeswitch-users@lists.freeswitch.org</a>><br>
<b>Subject:</b> Re: [Freeswitch-users] Can't connect to 800 or toll calls<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Look at the signaling, the FreeSWITCH logs without it won't tell you why.<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">/b<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">On Wed, Apr 17, 2019 at 10:39 AM Sean Devoy <<a href="mailto:sdevoy@bizfocused.com" target="_blank">sdevoy@bizfocused.com</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal">Hi,<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">I have recently created a new server with the latest repo (1.8)<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">Most things are working great. Extension to Extension works, even across NAT on both ends.  I can call out to local numbers like my cell phone.  However, when I try to call 800
 numbers or calls outside my local area codes it fails.  The logs look identical to the old server. The call goes through the same gateway.  I never get any audio back and 15 seconds later the log returns “no answer” and the call fails.<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">If it matters the gateway is through Vitelity.  I have opened a ticket there but no response yet.<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">Log excerpt:<u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:Consolas;color:black">[DEBUG] switch_core_state_machine.c:40 sofia/external/13522298979 Standard INIT</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:Consolas;color:black">[DEBUG] switch_core_state_machine.c:48 (sofia/external/13522298979) State Change CS_INIT -> CS_ROUTING</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:Consolas;color:black">[DEBUG] switch_core_state_machine.c:627 (sofia/external/13522298979) State INIT going to sleep</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:Consolas;color:black">[DEBUG] switch_core_state_machine.c:584 (sofia/external/13522298979) Running State Change CS_ROUTING (Cur 2 Tot 2)</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:Consolas;color:black">[DEBUG] switch_core_state_machine.c:643 (sofia/external/13522298979) State ROUTING</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:Consolas;color:black">[DEBUG] mod_sofia.c:154 sofia/external/13522298979 SOFIA ROUTING</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:Consolas;color:black">[DEBUG] switch_ivr_originate.c:67 (sofia/external/13522298979) State Change CS_ROUTING -> CS_CONSUME_MEDIA</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:Consolas;color:black">[DEBUG] switch_core_state_machine.c:643 (sofia/external/13522298979) State ROUTING going to sleep</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:Consolas;color:black">[DEBUG] switch_core_state_machine.c:584 (sofia/external/13522298979) Running State Change CS_CONSUME_MEDIA (Cur 2
 Tot 2)</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:Consolas;color:black">[DEBUG] sofia.c:7291 Channel sofia/external/13522298979 entering state [calling][0]</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:Consolas;color:black">[DEBUG] switch_core_state_machine.c:662 (sofia/external/13522298979) State CONSUME_MEDIA</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:Consolas;color:black">[DEBUG] switch_core_state_machine.c:662 (sofia/external/13522298979) State CONSUME_MEDIA going to sleep</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:Consolas;color:black">[NOTICE] switch_ivr_originate.c:3705 Hangup sofia/external/13522298979 [CS_CONSUME_MEDIA] [NO_ANSWER]</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:Consolas;color:black">[DEBUG] switch_core_state_machine.c:584 (sofia/external/13522298979) Running State Change CS_HANGUP (Cur 2 Tot 2)</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:Consolas;color:black">[DEBUG] switch_core_state_machine.c:847 (sofia/external/13522298979) Callstate Change DOWN -> HANGUP</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:Consolas;color:black">[DEBUG] switch_core_state_machine.c:849 (sofia/external/13522298979) State HANGUP</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:Consolas;color:black">[DEBUG] mod_sofia.c:449 Channel sofia/external/13522298979 hanging up, cause: NO_ANSWER</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:Consolas;color:black">[DEBUG] mod_sofia.c:514 Sending CANCEL to sofia/external/13522298979</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:Consolas;color:black">[DEBUG] switch_core_state_machine.c:60 sofia/external/13522298979 Standard HANGUP, cause: NO_ANSWER</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:Consolas;color:black">[DEBUG] switch_core_state_machine.c:849 (sofia/external/13522298979) State HANGUP going to sleep</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:Consolas;color:black">[DEBUG] switch_core_state_machine.c:619 (sofia/external/13522298979) State Change CS_HANGUP -> CS_REPORTING</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:Consolas;color:black">[DEBUG] switch_core_state_machine.c:584 (sofia/external/13522298979) Running State Change CS_REPORTING (Cur 2 Tot
 2)</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:Consolas;color:black">[INFO] mod_dptools.c:3518 Originate Failed.  Cause: NO_ANSWER</span><u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">Thanks,<u></u><u></u></p>
<p class="MsoNormal">Sean<u></u><u></u></p>
</div>
</div>
<p class="MsoNormal">_________________________________________________________________________<br>
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</blockquote>
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<p class="MsoNormal"><br clear="all">
<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">-- <u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:9.5pt"><u></u> <u></u></span></p>
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<p style="margin-right:0in;margin-left:4.5pt;margin-bottom:0.0001pt">
<span style="font-size:8pt;font-family:Arial,sans-serif;color:black">Brian West | Co-founder and Developer</span><span style="font-size:9.5pt"><u></u><u></u></span></p>
<p style="margin-right:0in;margin-left:4.5pt;margin-bottom:0.0001pt">
<span style="font-size:8pt;font-family:Arial,sans-serif;color:black">Need Commercial support? email
<a href="mailto:sales@freeswitch.com" target="_blank">sales@freeswitch.com</a> </span>
<span style="font-size:9.5pt"><u></u><u></u></span></p>
<p style="margin-right:0in;margin-left:4.5pt;margin-bottom:0.0001pt">
<span style="font-size:8pt;font-family:Arial,sans-serif;color:black">FreeSWITCH Solutions |
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<a href="https://freeswitch.com" rel="noreferrer" target="_blank">https://freeswitch.com</a></blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div style="font-size:12.8px"><font color="#000000"><br></font></div><div style="font-size:12.8px"><p dir="ltr" style="font-size:12.8px;line-height:1.38;margin-top:0pt;margin-bottom:0pt;margin-left:4.5pt"><span style="font-size:8pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><font color="#000000">Brian West | Co-founder and Developer</font></span></p><p style="font-size:12.8px;line-height:1.38;margin-top:0pt;margin-bottom:0pt;margin-left:4.5pt"><span style="font-size:8pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><font color="#000000">Need Commercial support? email <a href="mailto:sales@freeswitch.com" target="_blank">sales@freeswitch.com</a> </font></span></p><p dir="ltr" style="font-size:12.8px;line-height:1.38;margin-top:0pt;margin-bottom:0pt;margin-left:4.5pt"><span style="font-size:8pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><font color="#000000">FreeSWITCH Solutions | <a href="https://maps.google.com/?q=17345+Civic+Drive+%232531+Brookfield,+WI+53045&entry=gmail&source=g" style="color:rgb(17,85,204)" target="_blank">17345 Civic Drive #2531 Brookfield, WI 53045</a></font></span></p><p dir="ltr" style="font-size:12.8px;line-height:1.38;margin-top:0pt;margin-bottom:0pt;margin-left:4.5pt"><font color="#000000"><span style="font-size:8pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Email: </span><span style="color:rgb(17,85,204);font-size:8pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><a href="mailto:brian@freeswitch.com" target="_blank">brian@freeswitch.com</a></span></font></p><p dir="ltr" style="font-size:12.8px;line-height:1.38;margin-top:0pt;margin-bottom:0pt;margin-left:4.5pt"><span style="font-size:8pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><font color="#000000">Mobile: <span title="Call with Google Voice">918-424-9378</span></font></span></p><p dir="ltr" style="font-size:12.8px;line-height:1.38;margin-top:0pt;margin-bottom:0pt;margin-left:4.5pt"><font color="#000000"><span style="font-size:8pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Website: </span><a href="https://www.freeswitch.com/" style="color:rgb(17,85,204)" target="_blank"><span style="font-size:8pt;font-family:Arial;background-color:transparent;vertical-align:baseline;white-space:pre-wrap">https://www.FreeSWITCH.com</span></a></font></p><p dir="ltr" style="font-size:12.8px;line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="background-color:transparent;font-size:9pt;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap"><a href="https://www.facebook.com/freeswitch" target="_blank"><img alt="https://www.facebook.com/signalwireinc?src=email" src="https://lh6.googleusercontent.com/AYfRoSNaDNtMPRMevPn_GqcVEMd5NDRFi0GlluGUWzV6I5TAY_3T2-Tt0IuIXeUtEdYsgNsM8DOYKRKhjmrG_-n2Ga-LCnoNk46sO8VyEma1sBFYdiGJcLRUvkrD1CYHN79qimeg" width="31" height="31" style="border: none;"></a> </span><span style="background-color:transparent;font-size:9pt;font-family:Tahoma;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap"><a href="https://twitter.com/freeswitch" target="_blank"><img alt="https://twitter.com/freeswitch" src="https://lh3.googleusercontent.com/W4SqXyybH2qdAozvtoKjcz736qOjk9LHDwldvs1ahc-WVU0putVMSsUH474KDrJ32jsqi6JDjyUWxqeEkN5I1xSlC5ShYrd1b8NIMUkDzDrtbWQfa6A_90UcygqesBtRLgeFirKa" width="31" height="31" style="border: none;"></a></span><br></p></div></div></div></div></div></div></div></div></div></div></div></div></div>