[Freeswitch-users] Call center - leave a number for a call back

[Abaci B]

exiting the queue is easy, the difficult part is how to keep their place in
the queue and know when to call back, I don't think there is an simple way
to do that.

On Mon, Apr 15, 2019 at 5:00 PM David Villasmil <
david.villasmil.work at gmail.com> wrote:

> You can do this via ESL
>
> On Mon, 15 Apr 2019 at 18:40, S.Rosenberg <thesipguy at gmail.com> wrote:
>
>>
>> http://freeswitch-users.2379917.n2.nabble.com/How-to-enable-dtmf-prompt-while-in-callcenter-queue-td7587914.html
>>
>>
>> You should also be able to use the cc_exit_keys variable to exit the
>> queue and then you can do the logic for the call return
>>
>> On Sun, Apr 14, 2019 at 9:31 PM Moshe Rosenberg <
>> moshe.rosenberg at gmail.com> wrote:
>>
>>> Hi
>>>
>>>  I am trying to set up that there should be an announcement in a call
>>> center que if you would like a call back please enter your number now and
>>> the system should either email this info or automatically call back when
>>> the agent becomes available
>>>
>>> I can't seem to find this in freeswitch
>>> _________________________________________________________________________
>>> Professional FreeSWITCH Services
>>> sales at freeswitch.com
>>> https://freeswitch.com
>>>
>>> Official FreeSWITCH Sites
>>> https://freeswitch.com/oss
>>> https://freeswitch.org/confluence
>>> https://cluecon.com
>>>
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>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Services
>> sales at freeswitch.com
>> https://freeswitch.com
>>
>> Official FreeSWITCH Sites
>> https://freeswitch.com/oss
>> https://freeswitch.org/confluence
>> https://cluecon.com
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
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>
> --
> Regards,
>
> David Villasmil
> email: david.villasmil.work at gmail.com
> phone: +34669448337
> _________________________________________________________________________
> Professional FreeSWITCH Services
> sales at freeswitch.com
> https://freeswitch.com
>
> Official FreeSWITCH Sites
> https://freeswitch.com/oss
> https://freeswitch.org/confluence
> https://cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
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