[Freeswitch-users] Sharing tips on using OSS and Freeswitch in business

[Madovsky]

Simple,

all major unlimited funds crops who created the internet bubble since 1999

offered all their services for free, making users forget that there is 
always

a baker in front of the oven making the bread every morning.... very sad 
and disrespectful

On 1/7/2018 3:26 PM, Richard Cruz wrote:
> Why most of the people tend to confuse "open source" with "free work"
>
> Richard Cruz
> ​
> (253) 237-4139
>
> On Sun, Jan 7, 2018 at 12:55 PM, fs <fs at szmidt.org 
> <mailto:fs at szmidt.org>> wrote:
>
>     * I might very well go outside the intended purpose with this list,
>     * in which case I apologize! You can remove it with my blessing.
>     * The Biz list appears to not be in use.
>     * I just see that we all want to be successful with Freeswitch
>     * and many want to make a living with it, thus:
>
>     How do you make a good living from Open Source Software with, for
>     example, Freeswitch? (Staying away from promoting any business, but
>     sharing valuable experiences.)
>
>     What works for you and what does not work for you?
>
>     I've been operating for years and give away a lot of my time to both
>     potential clients as well as paid clients. My product is not yet
>     changed
>     to using Freeswitch but I'm working on it. Generally my rule is
>     that if
>     I can do something verbally without using my computer I help them. In
>     other words they don't have to be afraid of talking with me.
>
>     But there's also a technical limit on how far I go. It needs to be a
>     fairly simple thing, such as on a heavily loaded server use RAID
>     10 and
>     SAS drives. That security is a vital consideration and why, including
>     some pointers on how to implement that. My thought on it is that if my
>     clients cannot stay in business I won't have any clients. And I do
>     care.
>     I'm also the happiest when I have helped someone win.
>
>     Not that simple, rule wise, but I strike a balance. A good paying
>     client
>     receives more free service than one that does not. I'm also taking
>     into
>     consideration their attitude, which leads me to a huge point. A client
>     who does not assume full responsibility for his business and equipment
>     and is looking for some scapegoat to blame, I drop.
>
>     In ten years I've only had four refund requests and they were all well
>     serviced beyond what they paid for, for example I spent two hours
>     helping a guy to get in and change the Linux root password. He kept
>     saying "Maybe I should not be in this business." After two hours I
>     said
>     "Yes, maybe you should not, I think he was trying to use my
>     willingness
>     to help. But the bottom line was he was not willing to be responsible
>     for his server, and could not write down and enter the same password
>     twice, and needed someone to blame when he screwed it up. Which he did
>     nonstop.
>
>     As a generality small business eat up your time and large ones
>     expect to
>     pay. When I depend on someone servicing the product I got from them I
>     insist on paying as I need them to remain in business.
>
>     When you use Paypal, add a function that adds the IP address of the
>     buyer, this way when their CC company are told they did not authorize
>     the purchase you can show the IP that was used. PP have always gone to
>     bat for me when I get a refund request as they have all been scams
>     and I
>     could show it. However, if they used a CC then the CC company
>     makes the
>     final decision on the refund.
>
>     ---
>     fs
>
>
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