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    <p>Simple,</p>
    <p>all major unlimited funds crops who created the internet bubble
      since 1999</p>
    <p>offered all their services for free, making users forget that
      there is always</p>
    <p>a baker in front of the oven making the bread every morning....
      very sad and disrespectful<br>
    </p>
    <div class="moz-cite-prefix">On 1/7/2018 3:26 PM, Richard Cruz
      wrote:<br>
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cite="mid:CAMJrzFBePZ63A7bXWa2gkvJPwDfq3X5gshk-oeJYMh476nVd8Q@mail.gmail.com">
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        <div class="gmail_default" style="font-family:courier
          new,monospace">Why most of the people tend to confuse "open
          source" with "free work"</div>
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                      <div><font size="1">Richard Cruz</font></div>
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                            new',monospace;display:inline">​</div>
                          <span
style="color:rgb(102,102,102);font-family:Arial,sans-serif;font-weight:bold">(253)
                            237-4139</span></font><br>
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        <div class="gmail_quote">On Sun, Jan 7, 2018 at 12:55 PM, fs <span
            dir="ltr"><<a href="mailto:fs@szmidt.org" target="_blank"
              moz-do-not-send="true">fs@szmidt.org</a>></span> wrote:<br>
          <blockquote class="gmail_quote" style="margin:0 0 0
            .8ex;border-left:1px #ccc solid;padding-left:1ex">* I might
            very well go outside the intended purpose with this list,<br>
            * in which case I apologize! You can remove it with my
            blessing.<br>
            * The Biz list appears to not be in use.<br>
            * I just see that we all want to be successful with
            Freeswitch<br>
            * and many want to make a living with it, thus:<br>
            <br>
            How do you make a good living from Open Source Software
            with, for<br>
            example, Freeswitch? (Staying away from promoting any
            business, but<br>
            sharing valuable experiences.)<br>
            <br>
            What works for you and what does not work for you?<br>
            <br>
            I've been operating for years and give away a lot of my time
            to both<br>
            potential clients as well as paid clients. My product is not
            yet changed<br>
            to using Freeswitch but I'm working on it. Generally my rule
            is that if<br>
            I can do something verbally without using my computer I help
            them. In<br>
            other words they don't have to be afraid of talking with me.<br>
            <br>
            But there's also a technical limit on how far I go. It needs
            to be a<br>
            fairly simple thing, such as on a heavily loaded server use
            RAID 10 and<br>
            SAS drives. That security is a vital consideration and why,
            including<br>
            some pointers on how to implement that. My thought on it is
            that if my<br>
            clients cannot stay in business I won't have any clients.
            And I do care.<br>
            I'm also the happiest when I have helped someone win.<br>
            <br>
            Not that simple, rule wise, but I strike a balance. A good
            paying client<br>
            receives more free service than one that does not. I'm also
            taking into<br>
            consideration their attitude, which leads me to a huge
            point. A client<br>
            who does not assume full responsibility for his business and
            equipment<br>
            and is looking for some scapegoat to blame, I drop.<br>
            <br>
            In ten years I've only had four refund requests and they
            were all well<br>
            serviced beyond what they paid for, for example I spent two
            hours<br>
            helping a guy to get in and change the Linux root password.
            He kept<br>
            saying "Maybe I should not be in this business." After two
            hours I said<br>
            "Yes, maybe you should not, I think he was trying to use my
            willingness<br>
            to help. But the bottom line was he was not willing to be
            responsible<br>
            for his server, and could not write down and enter the same
            password<br>
            twice, and needed someone to blame when he screwed it up.
            Which he did<br>
            nonstop.<br>
            <br>
            As a generality small business eat up your time and large
            ones expect to<br>
            pay. When I depend on someone servicing the product I got
            from them I<br>
            insist on paying as I need them to remain in business.<br>
            <br>
            When you use Paypal, add a function that adds the IP address
            of the<br>
            buyer, this way when their CC company are told they did not
            authorize<br>
            the purchase you can show the IP that was used. PP have
            always gone to<br>
            bat for me when I get a refund request as they have all been
            scams and I<br>
            could show it. However, if they used a CC then the CC
            company makes the<br>
            final decision on the refund.<br>
            <br>
            ---<br>
            fs<br>
            <br>
            <br>
            ______________________________<wbr>______________________________<wbr>_____________<br>
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              moz-do-not-send="true">FreeSWITCH-users@lists.<wbr>freeswitch.org</a><br>
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      <pre wrap="">_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
<a class="moz-txt-link-abbreviated" href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a>
<a class="moz-txt-link-freetext" href="http://www.freeswitchsolutions.com">http://www.freeswitchsolutions.com</a>

Official FreeSWITCH Sites
<a class="moz-txt-link-freetext" href="http://www.freeswitch.org">http://www.freeswitch.org</a>
<a class="moz-txt-link-freetext" href="http://confluence.freeswitch.org">http://confluence.freeswitch.org</a>
<a class="moz-txt-link-freetext" href="http://www.cluecon.com">http://www.cluecon.com</a>

FreeSWITCH-users mailing list
<a class="moz-txt-link-abbreviated" href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a>
<a class="moz-txt-link-freetext" href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a>
UNSUBSCRIBE:<a class="moz-txt-link-freetext" href="http://lists.freeswitch.org/mailman/options/freeswitch-users">http://lists.freeswitch.org/mailman/options/freeswitch-users</a>
<a class="moz-txt-link-freetext" href="http://www.freeswitch.org">http://www.freeswitch.org</a></pre>
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