[Freeswitch-users] MOD_CALLCENTER cannot originate call to agent

Chhorm Chhatra ch.chhatra at gmail.com
Sun Dec 16 15:48:14 UTC 2018


My case is that Freeswitch cannot originate the call to the agent
(cause: RECOVERY_ON_TIMER_EXPIRE).
Any help would be very appreciated.

On Sun, 16 Dec 2018 at 11:52, Chhorm Chhatra <ch.chhatra at gmail.com> wrote:

> Hi,
> Currently, I am experiencing a very weird behavior of mod_callcenter like
> the following:
> 1. after 4 to 5 mins of hearing the moh-sound, it started to randomly play
> media from the sound/music folder
> 2. MOD_CALLCENTER *can never bridge any call to the agent. It mostly says
> the user is not registered (although it's registered). Sometimes, it says
> no-answer but the agent never rings.*
>
> *Please kindly help me.*
>
>
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