[Freeswitch-users] calls to local 311 line with two IVRs

[Faisal Hanif]

You need to share config and SIP traces.

On Wed, Dec 12, 2018, 7:39 PM George <sat at calgaryit.com wrote:

> when I call a local 311 number, the call goes through, I hear the first
> announcement, after with time the call is supposed to get transferred to a
> second IVR which should give the choices of departments, the call just goes
> silent and eventually gets hung on on.
>
> FreeSWITCH Version 1.8.2-3-a98a958ac3~64bit (-3-a98a958ac3 64bit)
> Debian 9.6
>
> this is what my FS sends back to the provider:
>
> v=0
> o=FreeSWITCH 1544570427 1544570429 IN IP4 10.185.45.238
> s=FreeSWITCH
> c=IN IP4 10.185.45.238
> t=0 0
> m=audio 16506 RTP/AVP 0 101
> a=rtpmap:0 PCMU/8000
> a=rtpmap:101 telephone-event/8000
> a=fmtp:101 0-16
> a=sendonly
> a=ptime:20
>
> the provider says its because the a=sendonly I am not receiving the
> announcements
>
> any help on this?
>
> Thank You,
> George
>
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