<div dir="auto">You need to share config and SIP traces.</div><br><div class="gmail_quote"><div dir="ltr">On Wed, Dec 12, 2018, 7:39 PM George <<a href="mailto:sat@calgaryit.com">sat@calgaryit.com</a> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">when I call a local 311 number, the call goes through, I hear the first announcement, after with time the call is supposed to get transferred to a second IVR which should give the choices of departments, the call just goes silent and eventually gets hung on on.<br>
<br>
FreeSWITCH Version 1.8.2-3-a98a958ac3~64bit (-3-a98a958ac3 64bit)<br>
Debian 9.6<br>
<br>
this is what my FS sends back to the provider:<br>
<br>
v=0<br>
o=FreeSWITCH 1544570427 1544570429 IN IP4 10.185.45.238<br>
s=FreeSWITCH<br>
c=IN IP4 10.185.45.238<br>
t=0 0<br>
m=audio 16506 RTP/AVP 0 101<br>
a=rtpmap:0 PCMU/8000<br>
a=rtpmap:101 telephone-event/8000<br>
a=fmtp:101 0-16<br>
a=sendonly<br>
a=ptime:20<br>
<br>
the provider says its because the a=sendonly I am not receiving the announcements<br>
<br>
any help on this?<br>
<br>
Thank You,<br>
George<br>
<br>
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