[Freeswitch-users] Mutli-lingual ivr

[Faisal Hanif]

Hmm.. I ideally it shouldn't be the situation. If you are playing
"invalid_entry" from dialplan then please check console logs if it points
to correct language folder but if this from some conference PIN then may
need to use language variable in conference audio files path configuration
parameters.

On Sun, 2 Dec 2018 at 07:51, Darcy Primrose <fs at voice2net.ca> wrote:

> It seems this only partially works, I had it set up correctly but was
> trying to play the invalid_entry, that plays in english, but if you do a
> call transfer, it plays your call is being transferred, that plays in
> french, so a mix and match on what works, or is there an error in my
> setup.  We have been using freeswitch pretty well since it's inception so
> we are pretty proficient with it.
>
> Darcy
>
> On 2018-11-30 5:44 a.m., Faisal Hanif wrote:
>
> This as simple you just set channel variable
> language={the-language-shortcode} before playing IVR and install that
> language sound files.
>
> On Fri, Nov 30, 2018, 3:42 PM Darcy Primrose <fs at voice2net.ca wrote:
>
>> We are long time freeswitch users in an area of  Canada where there is a
>> strong english french mix.  We have for some time be providing a
>> multi-lingual experience for the extensions/users quite successfully but
>> have not been able to get the ivr to switch to a second language.   Has
>> anyone had experience or success with this.
>>
>> We use en as our prime language code but when specific DIDs are dialed,
>> we would like the IVR responses to be in french.  First, is this
>> possible in freeswitch and if so, does anyone have any hints on how to
>> accomplish this.
>>
>>
>> Thanks
>>
>> Darcy Primrose
>>
>> Voice2Net
>>
>>
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-- 
Regards,

Faisal Hanif
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