<div dir="ltr"><div class="gmail_default" style="font-family:verdana,sans-serif">Hmm.. I ideally it shouldn't be the situation. If you are playing "invalid_entry" from dialplan then please check console logs if it points to correct language folder but if this from some conference PIN then may need to use language variable in conference audio files path configuration parameters. <br></div></div><br><div class="gmail_quote"><div dir="ltr">On Sun, 2 Dec 2018 at 07:51, Darcy Primrose <<a href="mailto:fs@voice2net.ca">fs@voice2net.ca</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
  
    
  
  <div text="#000000" bgcolor="#FFFFFF">
    <p>It seems this only partially works, I had it set up correctly but
      was trying to play the invalid_entry, that plays in english, but
      if you do a call transfer, it plays your call is being
      transferred, that plays in french, so a mix and match on what
      works, or is there an error in my setup.  We have been using
      freeswitch pretty well since it's inception so we are pretty
      proficient with it.<br>
    </p>
    <p>Darcy<br>
    </p>
    <div class="m_-6310039357212397183moz-cite-prefix"><br>
    </div>
    <div class="m_-6310039357212397183moz-cite-prefix">On 2018-11-30 5:44 a.m., Faisal Hanif
      wrote:<br>
    </div>
    <blockquote type="cite">
      
      <div dir="auto">This as simple you just set channel variable
        language={the-language-shortcode} before playing IVR and install
        that language sound files.</div>
      <br>
      <div class="gmail_quote">
        <div dir="ltr">On Fri, Nov 30, 2018, 3:42 PM Darcy Primrose <<a href="mailto:fs@voice2net.ca" target="_blank">fs@voice2net.ca</a>
          wrote:<br>
        </div>
        <blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">We are long
          time freeswitch users in an area of  Canada where there is a <br>
          strong english french mix.  We have for some time be providing
          a <br>
          multi-lingual experience for the extensions/users quite
          successfully but <br>
          have not been able to get the ivr to switch to a second
          language.   Has <br>
          anyone had experience or success with this.<br>
          <br>
          We use en as our prime language code but when specific DIDs
          are dialed, <br>
          we would like the IVR responses to be in french.  First, is
          this <br>
          possible in freeswitch and if so, does anyone have any hints
          on how to <br>
          accomplish this.<br>
          <br>
          <br>
          Thanks<br>
          <br>
          Darcy Primrose<br>
          <br>
          Voice2Net<br>
          <br>
          <br>
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    </blockquote>
  </div>

</blockquote></div><br clear="all"><br>-- <br><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><span style="font-family:verdana,sans-serif">Regards,</span><br style="font-family:verdana,sans-serif"><br style="font-family:verdana,sans-serif"><span style="font-family:verdana,sans-serif">Faisal Hanif</span><br style="font-family:verdana,sans-serif"></div>