[Freeswitch-users] Trouble Shooting Hung Sofia Profile

Wed Apr 25 04:27:59 UTC 2018

Tony, Geoff,

registrations are served by one sofia thread, by default, and if the
backend keep the registration from succeeding, that can badly affect things.

You may want to look into this:
inbound-reg-in-new-thread

For each inbound register, launch a new thread to process it, e.g. for when
using heavier backends

<param name="inbound-reg-in-new-thread" value="true"/>

https://freeswitch.org/confluence/display/FREESWITCH/
Sofia+Configuration+Files

-giovanni

On 25 April 2018 at 05:48, Tony Bourdeaux <tony at intelecenter.com> wrote:

> Geoff-
>
> in Directory for a user can set cacheable=true like this:
>
> <user id='1000' cacheable='true'>
>      <params>
>          <param name='password' value='password123'/>
>      </params>
>      <variables>
>       <variable name='toll_allow' value='domestic,international,local'/>
>       <variable name='accountcode' value='1000'/>
>       <variable name='user_context' value='defaukt'/>
>       <variable name='effective_caller_id_name' value='Extension 1000'/>
>       <variable name='effective_caller_id_number' value='1000'/>
>       <variable name='outbound_caller_id_name'
> value='$${outbound_caller_name}'/>
>       <variable name='outbound_caller_id_number'
> value='$${outbound_caller_id}'/>
>      </variables>
>     </user>
>
> See this link:  https://freeswitch.org/confluence/display/FREESWITCH/mod_
> xml_curl#Caching_objects
>
> And then the user is stored in memory so re-register authentication comes
> from memory rather than another lookup.
>
> If the user is deleted/disabled or changes password then the cache should
> be cleared for that user. Like this:  xml_flush_cache id 1000 domainname
>
> See below for reference:
>
> If you then make a change to the directory you should run the
> xml_flush_cache command to clear, some examples:
>
> # This clears items for user 1001
> xml_flush_cache id 1002 domain-name
>
> # This clears all items
> xml_flush_cache
>
> You may also wish to enable an expiry on the cache entries by setting the
> cacheable attribute to a numeric value which would be the number of
> milliseconds, see http://jira.freeswitch.org/browse/FS-4871
>
>       <user id="1002" cacheable="60000">
>
> will cache the result for 60 seconds (60000 milliseconds)
>
>
> *ALSO-*
>
> Preloading in the config files also reduces requests:
>
> In freeswitch.xml replace the section for dialplan with a pre-process wget
> statement to load the dialplan:
>
>
> *Something like this:*
>
> <section name="dialplan" description="Regex/XML Dialplan">
>
>  <X-PRE-PROCESS cmd="exec" data="wget --post-data
> 'SomePOSTVariable=SomePOSTValue' -q --output-document=-
> https://someURLtheReturnsDialplan/api/ICSwitch/ICDialplan" />
>
>
>  <!-- (Important: Note the ' - '.  This instructs wget to output the
> retrieved document to stdout.) -->
>  <!-- (to test: "wget -post-data 'SomePOSTVariable=SomePOSTValue'
> https://someURLtheReturnsDialplan/api/ICSwitch/ICDialplan") -->
>
>      <!--  <##X-PRE-PROCESS cmd="include" data="dialplan/*.xml"/>  -->
>
>   </section>
>
>
> Hope this helps.
>
> Thanks,
>
> Tony
>
> On Tue, Apr 24, 2018 at 8:05 PM, Geoff Mina <gmina at connectfirst.com>
> wrote:
>
>> First, thanks a lot for the response we use mod_xml_curl very heavily.
>> While I don’t think our local host Apache server is lagging, it’s possible
>> this related.  Any tips on caching directory requests?
>>
>> I don’t see anything directly related to mod_xml_curl that enables cache.
>>
>> Thanks,
>> Geoff
>>
>>
>>
>>
>> On Apr 24, 2018, at 8:40 PM, Tony Bourdeaux <tony at intelecenter.com>
>> wrote:
>>
>> Geoff-
>>
>> saw this behavior when using  mod_xml_curl for Directory and had many
>> authentication requests to Directory service that was very slow to
>> respond.  Sofia stopped responding to any new requests. Fixed with caching
>> the Directory requests.
>>
>> might help.
>>
>> Thanks.
>>
>> On Tue, Apr 24, 2018 at 5:30 PM, Geoff Mina <gmina at connectfirst.com>
>> wrote:
>>
>>> Anyone have any pointers on the best way to troubleshoot hung Sofia
>>> profiles?
>>>
>>> We are on 1.6.19 installed via Yum on CentOS 7 and have had consistent
>>> system hangs every few days. You can see the SIP message come in on the
>>> siptrace logs and then there is never a response.
>>>
>>> Process restart required to correct. CLI is functional. Nothing
>>> interesting in logs.
>>>
>>> Any pointers greatly appreciated.
>>>
>>> Thanks.
>>> --
>>> GEOFF MINA
>>> Chief Executive Officer
>>> Connect First / Contact Center Solutions, Built Better.
>>>
>>> 2545 Central Ave #200, Boulder, CO 80301
>>> 720.335.5924
>>> Connect First / Contact Center Solutions, Built Better
>>> www.connectfirst.com
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>>
>>
>>
>> --
>>
>>
>>   *T**ony Bourdeaux*
>>
>>
>>
>> *   Intelecenter, LLC*
>>
>>    ph: 805-703-8277
>>
>>    Skype: tony.bourdeaux
>>
>>
>>
>> "This message and any attachments are solely for the intended recipient
>> and may contain confidential or privileged information. If you are not the
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>> you have received this communication in error, please notify me by reply
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>>
>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://confluence.freeswitch.org
>> http://www.cluecon.com
>>
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>>
>> _________________________________________________________________________
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>> http://www.freeswitchsolutions.com
>>
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>>
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>
>
>
> --
>
>
>   *T**ony Bourdeaux*
>
>
>
> *   Intelecenter, LLC*
>
>    ph: 805-703-8277
>
>    Skype: tony.bourdeaux
>
>
>
> "This message and any attachments are solely for the intended recipient
> and may contain confidential or privileged information. If you are not the
> intended recipient, any disclosure, copying, use, or distribution of the
> information included in this message and any attachments is prohibited. If
> you have received this communication in error, please notify me by reply
> e-mail and immediately and permanently delete this message and any
> attachments."
>
>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://confluence.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
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-- 

Sincerely,

Giovanni Maruzzelli
OpenTelecom.IT
cell: +39 347 266 56 18
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