[Freeswitch-users] is it possible to use mod_callcenter queues without answering the line

Ítalo Rossi italo at freeswitch.org
Tue Oct 24 22:36:19 UTC 2017


Don't do that. :)
Em ter, 24 de out de 2017 às 18:16, GM phy <servtelar at gmail.com> escreveu:

> Hi
>
> That’s not a mandatory requirement at all, waiting time counts as part of
> the call.
> Doing something like that you’ll have a network disconnection due lack of
> answer, no matter if you send 180 or 183. The timeout will depend on the
> scenario on each country, but in general terms it will be between one or
> two minutes.
>
> GM
>
>
> > On Oct 24, 2017, at 4:00 PM, Khalil Khamlichi <
> khamlichi.khalil at gmail.com> wrote:
> >
> > Hi,
> >
> > is it possible to use mod_callcenter queues without answering the
> > line, that is the customer is held in the queue and hearing ringing
> > (without the call being answered).
> >
> > In fact this is a mandatory requirement when calls have a cost and we
> > don't want to charge customer for waiting time but only for talk time.
> >
> > Thanks in advance.
> >
> > Khalil
> >
> > _________________________________________________________________________
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>
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>
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>
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