[Freeswitch-users] Voicemail Forward in MultiDomain setup
Michael Jerris
mike at jerris.com
Tue Feb 14 20:41:53 MSK 2017
That tells me for sure that what you are returning is wrong. Try to test returning what is in the static xml file. You can trace through in gdb and see what is supposed to be in there that its not finding to see what you are missing.
> On Feb 14, 2017, at 12:24 PM, Jai Rangi <jprangi at gmail.com> wrote:
>
> Michael,
> It does with work with static XML files, but not with dynamic XML. You can see in logs that XML directory is pulled just fine right after I dial [ext]# and then immediately domain not found error. Again it's only call forwarding that does not work, everything else works just fine. For example If I choose to send VM to email by pressing 4, that works.
> Behavior is same,
> Press 4,
> 1. it pulls the directory,
> 2. get the email
> 3. and forward the VM to email.
> While forwarding to another email,
> 1. it pulls the directory
> 2. Fails right after that.
>
> Thank you,
>
>
> On Tue, Feb 14, 2017 at 8:35 AM, Michael Jerris <mike at jerris.com <mailto:mike at jerris.com>> wrote:
> I’m fairly confident this works, and the issue is with how you are returning the domain lookup. you can put a small static directory in place and disable xml curl for directory and confirm this.
>
>
>> On Feb 13, 2017, at 10:37 PM, Jai Rangi <jprangi at gmail.com <mailto:jprangi at gmail.com>> wrote:
>>
>> For a moment, I was excited. But tried to add groups and group tag, but no luck. Still same issue. I see the user directory being pulled and error domain not found. There must be something in voicemail app. Should I create a bug report?
>>
>>
>> Thank you,
>>
>>
>> On Sun, Feb 12, 2017 at 4:32 PM, Abaci B <abaci64 at gmail.com <mailto:abaci64 at gmail.com>> wrote:
>> the issue may be related to https://freeswitch.org/jira/browse/FS-5276 <https://freeswitch.org/jira/browse/FS-5276>
>>
>> On Fri, Feb 10, 2017 at 9:46 AM, Jai Rangi <jprangi at gmail.com <mailto:jprangi at gmail.com>> wrote:
>> They are same, actual name is changed for privacy purpose.
>>
>>
>>
>>
>> On Thu, Feb 9, 2017 at 11:49 PM Srigo Kana <ksrigo at gmail.com <mailto:ksrigo at gmail.com>> wrote:
>> Hi Rangi,
>>
>> In your directory Xml, defined domain is:
>>
>> <domain name="domain.companyname.com <http://domain.companyname.com/>">
>>
>> In your logs, the format is: companyname.domainename.com <http://companyname.domainename.com/>
>>
>> It shld be the same one.
>>
>> Srigo
>>
>> Sent from my iPhone
>>
>> On 10 Feb 2017, at 07:49, Jai Rangi <jprangi at gmail.com <mailto:jprangi at gmail.com>> wrote:
>>
>>> Collected some more data. Printed user details in the logs, I can see the LUA is called and user directory is returned with all the information, but it still fails with error that domainname not found.
>>>
>>> Here you can see after pressing 142#, directory details and error message right after that.
>>>
>>> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.788356 [DEBUG] switch_rtp.c:7193 RTP RECV DTMF 8:1280
>>> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.788356 [INFO] switch_channel.c:515 RECV DTMF 8:1280
>>> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.808360 [DEBUG] switch_ivr_play_say.c:250 Handle play-file:[voicemail/vm-press.wav] (en:en)
>>> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.808360 [DEBUG] switch_ivr_play_say.c:1468 Codec Activated L16 at 8000hz 1 channels 20ms
>>> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.808360 [ALERT] switch_ivr_play_say.c:1399 sofia/internal/111 at companyname.domainname.com <http://companyname.domainname.com/> receive message [AUDIO_SYNC]
>>> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.808360 [DEBUG] switch_ivr_play_say.c:1911 done playing file /usr/local/freeswitch/share/freeswitch/sounds/en/us/callie/voicemail/vm-press.wav
>>> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.808360 [DEBUG] switch_ivr.c:195 Codec Activated L16 at 8000hz 1 channels 20ms
>>> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.828410 [ALERT] switch_core_io.c:1152 sofia/internal/111 at companyname.domainname.com <http://companyname.domainname.com/> receive message [TRANSCODING_NECESSARY]
>>> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.908390 [DEBUG] switch_ivr_play_say.c:70 No language specified - Using [en]
>>> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.908390 [DEBUG] switch_ivr_play_say.c:250 Handle play-file:[voicemail/vm-forward_enter_ext.wav] (en:en)
>>> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.908390 [DEBUG] switch_ivr_play_say.c:1468 Codec Activated L16 at 8000hz 1 channels 20ms
>>> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.908390 [ALERT] switch_ivr_play_say.c:1399 sofia/internal/111 at companyname.domainname.com <http://companyname.domainname.com/> receive message [AUDIO_SYNC]
>>> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:54.388411 [DEBUG] switch_rtp.c:7193 RTP RECV DTMF 1:1280
>>> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:54.388411 [INFO] switch_channel.c:515 RECV DTMF 1:1280
>>> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:54.388411 [DEBUG] switch_ivr_play_say.c:1911 done playing file /usr/local/freeswitch/share/freeswitch/sounds/en/us/callie/voicemail/vm-forward_enter_ext.wav
>>> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:54.388411 [DEBUG] switch_ivr.c:195 Codec Activated L16 at 8000hz 1 channels 20ms
>>> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:54.408431 [ALERT] switch_core_io.c:1152 sofia/internal/111 at companyname.domainname.com <http://companyname.domainname.com/> receive message [TRANSCODING_NECESSARY]
>>> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:54.488430 [DEBUG] switch_ivr.c:1325 Codec Activated L16 at 8000hz 1 channels 20ms
>>> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:54.808429 [DEBUG] switch_rtp.c:7193 RTP RECV DTMF 4:1280
>>> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:54.808429 [INFO] switch_channel.c:515 RECV DTMF 4:1280
>>> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:55.188430 [DEBUG] switch_rtp.c:7193 RTP RECV DTMF 2:1280
>>> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:55.188430 [INFO] switch_channel.c:515 RECV DTMF 2:1280
>>> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:56.148379 [DEBUG] switch_rtp.c:7193 RTP RECV DTMF #:1280
>>> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:56.148379 [INFO] switch_channel.c:515 RECV DTMF #:1280
>>> 2017-02-09 22:27:56.148379 [NOTICE] switch_cpp.cpp:1360 [xml_handler] Section: directory
>>> 2017-02-09 22:27:56.148379 [NOTICE] switch_cpp.cpp:1360 [xml_handler] Tag Name: domain
>>> 2017-02-09 22:27:56.148379 [NOTICE] switch_cpp.cpp:1360 [xml_handler] Key Name: name
>>> 2017-02-09 22:27:56.148379 [NOTICE] switch_cpp.cpp:1360 [xml_handler] Key Value: companyname.domainname.com <http://companyname.domainname.com/>
>>> 2017-02-09 22:27:56.148379 [DEBUG] freeswitch_lua.cpp:365 DBH handle 0x7f27a0075280 Connected.
>>> 2017-02-09 22:27:56.148379 [NOTICE] switch_cpp.cpp:1360 [xml_handler] XML_STRING: <?xml version="1.0" encoding="UTF-8" standalone="no"?>
>>> <document type="freeswitch/xml">
>>> <section name="directory">
>>> <domain name="companyname.domainname.com <http://companyname.domainname.com/>">
>>> <user id="142" cidr="" number-alias="">
>>> <params>
>>> <param name="password" value="changed"/>
>>> <param name="vm-enabled" value="true"/>
>>> <param name="vm-password" value="142"/>
>>> <param name="vm-email-all-messages" value="true"/>
>>> <param name="vm-attach-file" value="true"/>
>>> <param name="vm-keep-local-after-email" value="true"/>
>>> <param name="vm-mailto" value="email at gmail.com <mailto:email at gmail.com>"/>
>>> <param name="MWI-Account" value="142 at companyname.domainname.com <mailto:142 at companyname.domainname.com>"/>
>>> <param name="timezone" value="America/Los_Angeles"/>
>>> <param name="dial-string" value="{sip_invite_domain=companyname.domainname.com <http://companyname.domainname.com/>,presence_id=142 at companyname.domainname.com <mailto:142 at companyname.domainname.com>}${sofia_contact(142 at companyname.domainname.com <mailto:142 at companyname.domainname.com>)}"/>
>>> </params>
>>> <variables>
>>> <variable name="domain_uuid" value=""/>
>>> <variable name="domain_name" value="companyname.domainname.com <http://companyname.domainname.com/>"/>
>>> <variable name="caller_id_name" value=""/>
>>> <variable name="caller_id_number" value=""/>
>>> <variable name="call_group" value="sales"/>
>>> <variable name="accountcode" value="5555555"/>
>>> <variable name="user_context" value=""/>
>>> <variable name="effective_caller_id_name" value="John"/>
>>> <variable name="outbound_caller_id_name" value="Company"/>
>>> <variable name="outbound_caller_id_name" value="ABC"/>
>>> <variable name="outbound_caller_id_number" value="19494710102 <tel:19494710102>"/>
>>> <variable name="directory_full_name" value="John"/>
>>> <variable name="recording" value="off"/>
>>> <variable name="callscreening" value="off"/>
>>> <variable name="limit_max" value="2"/>
>>> <variable name="record_stereo" value="true"/>
>>> <variable name="transfer_fallback_extension" value="operator"/>
>>> <variable name="export_vars" value="domain_name"/>
>>> </variables>
>>> </user>
>>> </domain>
>>> </section>
>>> </document>
>>> 2017-02-09 22:27:56.148379 [NOTICE] switch_cpp.cpp:1360 [xml_handler] Section: directory
>>> 2017-02-09 22:27:56.148379 [NOTICE] switch_cpp.cpp:1360 [xml_handler] Tag Name: domain
>>> 2017-02-09 22:27:56.148379 [NOTICE] switch_cpp.cpp:1360 [xml_handler] Key Name: name
>>> 2017-02-09 22:27:56.148379 [NOTICE] switch_cpp.cpp:1360 [xml_handler] Key Value: companyname.domainname.com <http://companyname.domainname.com/>
>>> 2017-02-09 22:27:56.148379 [DEBUG] freeswitch_lua.cpp:382 DBH handle 0x7f27a0075280 released.
>>> 2017-02-09 22:27:56.148379 [WARNING] mod_voicemail.c:3268 Cannot locate domain companyname.domainname.com <http://companyname.domainname.com/>
>>> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:56.148379 [ERR] mod_voicemail.c:1768 Failed to forward message to 142
>>>
>>> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:56.168414 [DEBUG] switch_ivr_play_say.c:250 Handle play-file:[voicemail/vm-that_was_an_invalid_ext.wav] (en:en)
>>> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:56.168414 [DEBUG] switch_ivr_play_say.c:1468 Codec Activated L16 at 8000hz 1 channels 20ms
>>> 7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:56.168414 [ALERT] switch_ivr_play_say.c:1399 sofia/internal/111 at companyname.domainname.com.com <mailto:111 at companyname.domainname.com.com> receive message [AUDIO_SYNC]
>>>
>>>
>>>
>>> On Thu, Feb 9, 2017 at 4:15 PM, Jai Rangi <jprangi at gmail.com <mailto:jprangi at gmail.com>> wrote:
>>> Thank for you your effort to help me out,
>>>
>>> In Voicmail IVR there are options, all options works fine,
>>> Example press 4 to send Voicemail to Email.
>>> 7 to Delete the recording, 2 to save the recording
>>> Press 8 to forward the message to another user.
>>>
>>> Everything works, Press 4 and VM get forwarded to email. Only things that does not work is 8, forward to another user. Its the Voicemail Application, that forgets the domainname after pressing 8.
>>>
>>> Here is my Dial plan for Voicemail.
>>>
>>> <extension name="Voicemail_check">
>>> <condition field="caller_id_number" expression="^(${destination_number})$">
>>> <action application="set" data="voicemail_domain=${domain_name}"/>
>>> <action application="answer"/>
>>> <action application="voicemail" data="check default ${domain_name} $1"/>
>>> </condition>
>>> </extension>
>>>
>>> Here is Directory
>>>
>>> <?xml version="1.0" encoding="UTF-8" standalone="no"?>
>>> <document type="freeswitch/xml">
>>> <section name="directory">
>>> <domain name="domain.companyname.com <http://domain.companyname.com/>">
>>> <user id="142" cidr="" number-alias="">
>>> <params>
>>> <param name="password" value="notopentopublic"/>
>>> <param name="vm-enabled" value="true"/>
>>> <param name="vm-password" value="142"/>
>>> <param name="vm-email-all-messages" value="true"/>
>>> <param name="vm-attach-file" value="true"/>
>>> <param name="vm-keep-local-after-email" value="true"/>
>>> <param name="vm-mailto" value="email at gmail.com <mailto:email at gmail.com>"/>
>>> <param name="MWI-Account" value="142 at domain.companyname.com <mailto:142 at domain.companyname.com>"/>
>>> <param name="timezone" value="America/Los_Angeles"/>
>>> <param name="dial-string" value="{sip_invite_domain=domain.companyname.com <http://domain.companyname.com/>,presence_id=142 at domain.companyname.com <mailto:142 at domain.companyname.com>}${sofia_contact(142 at domain.companyname.com <mailto:142 at domain.companyname.com>)}"/>
>>> </params>
>>> <variables>
>>> <variable name="domain_uuid" value=""/>
>>> <variable name="domain_name" value="domain.companyname.com <http://domain.companyname.com/>"/>
>>> <variable name="caller_id_name" value=""/>
>>> <variable name="caller_id_number" value=""/>
>>> <variable name="call_group" value="sales"/>
>>> <variable name="accountcode" value="55555555"/>
>>> <variable name="user_context" value=""/>
>>> <variable name="effective_caller_id_name" value="Jai"/>
>>> <variable name="outbound_caller_id_name" value="somename"/>
>>> <variable name="outbound_caller_id_name" value="somename"/>
>>> <variable name="outbound_caller_id_number" value="000000000"/>
>>> <variable name="directory_full_name" value="Name"/>
>>> <variable name="recording" value="off"/>
>>> <variable name="callscreening" value="off"/>
>>> <variable name="limit_max" value="2"/>
>>> <variable name="record_stereo" value="true"/>
>>> <variable name="transfer_fallback_extension" value="operator"/>
>>> <variable name="export_vars" value="domain_name"/>
>>> </variables>
>>> </user>
>>> </domain>
>>> </section>
>>> </document>
>>>
>>> In Voicmail IVR there are options, all options works fine,
>>> Example press 4 to send Voicemail to Email.
>>> 7 to Delete the recording
>>> Press 8 to forward the message to another user.
>>>
>>> Everything works, Press 4 and VM get forwarded to email. Only things that does not work is 8, forward to another user. Its the Voicemail Application, that forgets the domainname after pressing 8.
>>>
>>> What else I can collect and share to get any help/suggestion.
>>>
>>> Best,
>>>
>>> On Thu, Feb 9, 2017 at 8:58 AM, Michael Jerris <mike at jerris.com <mailto:mike at jerris.com>> wrote:
>>> Then your lua script is not returning what it should for that domain lookup. If you add some debug to your lua script you should see the lookup request.
>>>
>>>> On Feb 8, 2017, at 5:32 PM, Jai Rangi <jprangi at gmail.com <mailto:jprangi at gmail.com>> wrote:
>>>>
>>>> Problem is that I am using lua xml-hanlder-binding for directory and all the user credentials are generated by lua script dynamically. If I add the domain manually in directory/default.xml, it still does not find the user.
>>>>
>>>>
>>>>
>>>> On Wed, Feb 8, 2017 at 12:57 PM, Michael Jerris <mike at jerris.com <mailto:mike at jerris.com>> wrote:
>>>> your directory has no domain that matches that one. More info on how to configure the directory is here:
>>>>
>>>> https://freeswitch.org/confluence/display/FREESWITCH/Directory <https://freeswitch.org/confluence/display/FREESWITCH/Directory>
>>>>
>>>>> On Feb 8, 2017, at 3:37 PM, Jai Rangi <jprangi at gmail.com <mailto:jprangi at gmail.com>> wrote:
>>>>>
>>>>> Surprising, no one else is having this issue and no fix? Not sure if this is a bug, I can open a bug report if some one can confirm.
>>>>>
>>>>>
>>>>>
>>>>> On Wed, Feb 1, 2017 at 8:46 AM, Jai Rangi <jprangi at gmail.com <mailto:jprangi at gmail.com>> wrote:
>>>>> May be there is a setting, where FS will know all the domains it should listen to. But everything else works great except VM forwarding.
>>>>>
>>>>> On Wed, Feb 1, 2017 at 8:41 AM, Jai Rangi <jprangi at didforsale.com <mailto:jprangi at didforsale.com>> wrote:
>>>>> Yes I can see that, but why it wont recognize the domain. I can leave voicemail for this this.
>>>>>
>>>>> Jai Rangi
>>>>> Cebod Technologies LLC dba DIDforSale/Cebod Telecom
>>>>> O 949-471-0102 <tel:O%20949-471-0102> | C 949-419-7634 <tel:1-949-419-7634> | F 949-269-0449 / 949-232-1410 <> | jprangi at didforsale.com <mailto:jprangi at didforsale.com> www.cebod.com <http://www.cebod.com/> | www.didforsale.com <http://www.didforsale.com/> |3200 Bristol St Suite 615, Costa Mesa, CA 92626 |
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Wed, Feb 1, 2017 at 7:39 AM, Michael Jerris <mike at jerris.com <mailto:mike at jerris.com>> wrote:
>>>>> 2017-01-31 21:23:37.116117 [WARNING] mod_voicemail.c:3268 Cannot locate domain company.phonesystemdomain.com <http://company.phonesystemdomain.com/>
>>>>>
>>>>> that's the issue
>>>>>
>>>>> On Tue, Jan 31, 2017 at 11:42 PM Jai Rangi <jprangi at gmail.com <mailto:jprangi at gmail.com>> wrote:
>>>>> We are using Freeswitch for a multidomain setup and experiencing problem in forwarding voice mail message to another extension in the same domain.
>>>>>
>>>>> This is what I see in the logs
>>>>>
>>>>> 2017-01-31 21:23:37.116117 [WARNING] mod_voicemail.c:3268 Cannot locate domain company.phonesystemdomain.com <http://company.phonesystemdomain.com/> <http://j2h.la.cebodtelecom.com/>
>>>>> 30a4bcaa-cd5a-4be8-88bf-94e888f98a16 2017-01-31 21:23:37.116117 [ERR] mod_voicemail.c:1768 Failed to forward message to 130
>>>>> 30a4bcaa-cd5a-4be8-88bf-94e888f98a16 2017-01-31 21:23:37.116117 [DEBUG] switch_ivr_play_say.c:70 No language specified - Using [en]
>>>>> 30a4bcaa-cd5a-4be8-88bf-94e888f98a16 2017-01-31 21:23:37.136121 [DEBUG] switch_ivr_play_say.c:250 Handle play-file:[voicemail/vm-that_was_an_invalid_ext.wav] (en:en)
>>>>>
>>>>> Anyone else experiencing this, any fix? Not sure if this is a bug. I have experienced this in 1.4, 1.6.6, 1.6.9 and latest stable 1.6.13.
>>>>>
>>>>> Thank you,
>>>>> Jai
>
>
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