[Freeswitch-users] Voicemail Forward in MultiDomain setup
Jai Rangi
jprangi at gmail.com
Fri Feb 10 09:49:36 MSK 2017
Collected some more data. Printed user details in the logs, I can see the
LUA is called and user directory is returned with all the information, but
it still fails with error that domainname not found.
Here you can see after pressing 142#, directory details and error message
right after that.
7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.788356 [DEBUG]
switch_rtp.c:7193 RTP RECV DTMF 8:1280
7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.788356 [INFO]
switch_channel.c:515 RECV DTMF 8:1280
7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.808360 [DEBUG]
switch_ivr_play_say.c:250 Handle play-file:[voicemail/vm-press.wav] (en:en)
7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.808360 [DEBUG]
switch_ivr_play_say.c:1468 Codec Activated L16 at 8000hz 1 channels 20ms
7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.808360 [ALERT]
switch_ivr_play_say.c:1399 sofia/internal/111 at companyname.domainname.com
receive message [AUDIO_SYNC]
7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.808360 [DEBUG]
switch_ivr_play_say.c:1911 done playing file /usr/local/freeswitch/share/
freeswitch/sounds/en/us/callie/voicemail/vm-press.wav
7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.808360 [DEBUG]
switch_ivr.c:195 Codec Activated L16 at 8000hz 1 channels 20ms
7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.828410 [ALERT]
switch_core_io.c:1152 sofia/internal/111 at companyname.domainname.com receive
message [TRANSCODING_NECESSARY]
7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.908390 [DEBUG]
switch_ivr_play_say.c:70 No language specified - Using [en]
7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.908390 [DEBUG]
switch_ivr_play_say.c:250 Handle play-file:[voicemail/vm-forward_enter_ext.wav]
(en:en)
7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.908390 [DEBUG]
switch_ivr_play_say.c:1468 Codec Activated L16 at 8000hz 1 channels 20ms
7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:52.908390 [ALERT]
switch_ivr_play_say.c:1399 sofia/internal/111 at companyname.domainname.com
receive message [AUDIO_SYNC]
7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:54.388411 [DEBUG]
switch_rtp.c:7193 RTP RECV DTMF 1:1280
7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:54.388411 [INFO]
switch_channel.c:515 RECV DTMF 1:1280
7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:54.388411 [DEBUG]
switch_ivr_play_say.c:1911 done playing file /usr/local/freeswitch/share/
freeswitch/sounds/en/us/callie/voicemail/vm-forward_enter_ext.wav
7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:54.388411 [DEBUG]
switch_ivr.c:195 Codec Activated L16 at 8000hz 1 channels 20ms
7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:54.408431 [ALERT]
switch_core_io.c:1152 sofia/internal/111 at companyname.domainname.com receive
message [TRANSCODING_NECESSARY]
7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:54.488430 [DEBUG]
switch_ivr.c:1325 Codec Activated L16 at 8000hz 1 channels 20ms
7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:54.808429 [DEBUG]
switch_rtp.c:7193 RTP RECV DTMF 4:1280
7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:54.808429 [INFO]
switch_channel.c:515 RECV DTMF 4:1280
7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:55.188430 [DEBUG]
switch_rtp.c:7193 RTP RECV DTMF 2:1280
7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:55.188430 [INFO]
switch_channel.c:515 RECV DTMF 2:1280
7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:56.148379 [DEBUG]
switch_rtp.c:7193 RTP RECV DTMF #:1280
7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:56.148379 [INFO]
switch_channel.c:515 RECV DTMF #:1280
2017-02-09 22:27:56.148379 [NOTICE] switch_cpp.cpp:1360 [xml_handler]
Section: directory
2017-02-09 22:27:56.148379 [NOTICE] switch_cpp.cpp:1360 [xml_handler] Tag
Name: domain
2017-02-09 22:27:56.148379 [NOTICE] switch_cpp.cpp:1360 [xml_handler] Key
Name: name
2017-02-09 22:27:56.148379 [NOTICE] switch_cpp.cpp:1360 [xml_handler] Key
Value: companyname.domainname.com
2017-02-09 22:27:56.148379 [DEBUG] freeswitch_lua.cpp:365 DBH handle
0x7f27a0075280 Connected.
2017-02-09 22:27:56.148379 [NOTICE] switch_cpp.cpp:1360 [xml_handler]
XML_STRING: <?xml version="1.0" encoding="UTF-8" standalone="no"?>
<document type="freeswitch/xml">
<section name="directory">
<domain name="companyname.domainname.com">
<user id="142" cidr="" number-alias="">
<params>
<param name="password" value="changed"/>
<param name="vm-enabled" value="true"/>
<param name="vm-password" value="142"/>
<param name="vm-email-all-messages"
value="true"/>
<param name="vm-attach-file" value="true"/>
<param name="vm-keep-local-after-email"
value="true"/>
<param name="vm-mailto" value="email at gmail.com
"/>
<param name="MWI-Account" value="
142 at companyname.domainname.com"/>
<param name="timezone"
value="America/Los_Angeles"/>
<param name="dial-string"
value="{sip_invite_domain=companyname.domainname.com,presence_id=
142 at companyname.domainname.com}${sofia_contact(142 at companyname.
domainname.com)}"/>
</params>
<variables>
<variable name="domain_uuid" value=""/>
<variable name="domain_name" value="
companyname.domainname.com"/>
<variable name="caller_id_name" value=""/>
<variable name="caller_id_number" value=""/>
<variable name="call_group" value="sales"/>
<variable name="accountcode" value="5555555"/>
<variable name="user_context" value=""/>
<variable name="effective_caller_id_name"
value="John"/>
<variable name="outbound_caller_id_name"
value="Company"/>
<variable name="outbound_caller_id_name"
value="ABC"/>
<variable name="outbound_caller_id_number"
value="19494710102"/>
<variable name="directory_full_name"
value="John"/>
<variable name="recording" value="off"/>
<variable name="callscreening" value="off"/>
<variable name="limit_max" value="2"/>
<variable name="record_stereo" value="true"/>
<variable name="transfer_fallback_extension"
value="operator"/>
<variable name="export_vars"
value="domain_name"/>
</variables>
</user>
</domain>
</section>
</document>
2017-02-09 22:27:56.148379 [NOTICE] switch_cpp.cpp:1360 [xml_handler]
Section: directory
2017-02-09 22:27:56.148379 [NOTICE] switch_cpp.cpp:1360 [xml_handler] Tag
Name: domain
2017-02-09 22:27:56.148379 [NOTICE] switch_cpp.cpp:1360 [xml_handler] Key
Name: name
2017-02-09 22:27:56.148379 [NOTICE] switch_cpp.cpp:1360 [xml_handler] Key
Value: companyname.domainname.com
2017-02-09 22:27:56.148379 [DEBUG] freeswitch_lua.cpp:382 DBH handle
0x7f27a0075280 released.
2017-02-09 22:27:56.148379 [WARNING] mod_voicemail.c:3268 Cannot locate
domain companyname.domainname.com
7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:56.148379 [ERR]
mod_voicemail.c:1768 Failed to forward message to 142
7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:56.168414 [DEBUG]
switch_ivr_play_say.c:250 Handle
play-file:[voicemail/vm-that_was_an_invalid_ext.wav]
(en:en)
7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:56.168414 [DEBUG]
switch_ivr_play_say.c:1468 Codec Activated L16 at 8000hz 1 channels 20ms
7a0ea415-8e00-472f-b0f0-a667608ffa0d 2017-02-09 22:27:56.168414 [ALERT]
switch_ivr_play_say.c:1399 sofia/internal/111 at companyname.domainname.com.com
receive message [AUDIO_SYNC]
On Thu, Feb 9, 2017 at 4:15 PM, Jai Rangi <jprangi at gmail.com> wrote:
> Thank for you your effort to help me out,
>
> In Voicmail IVR there are options, all options works fine,
> Example press 4 to send Voicemail to Email.
> 7 to Delete the recording, 2 to save the recording
> Press 8 to forward the message to another user.
>
> Everything works, Press 4 and VM get forwarded to email. Only things that
> does not work is 8, forward to another user. Its the Voicemail Application,
> that forgets the domainname after pressing 8.
>
> Here is my Dial plan for Voicemail.
>
> <extension name="Voicemail_check">
> <condition field="caller_id_number" expression="^(${destination_
> number})$">
> <action application="set" data="voicemail_domain=${
> domain_name}"/>
> <action application="answer"/>
> <action application="voicemail" data="check default
> ${domain_name} $1"/>
> </condition>
> </extension>
>
> Here is Directory
>
> <?xml version="1.0" encoding="UTF-8" standalone="no"?>
> <document type="freeswitch/xml">
> <section name="directory">
> <domain name="domain.companyname.com">
> <user id="142" cidr="" number-alias="">
> <params>
> <param name="password"
> value="notopentopublic"/>
> <param name="vm-enabled" value="true"/>
> <param name="vm-password" value="142"/>
> <param name="vm-email-all-messages"
> value="true"/>
> <param name="vm-attach-file" value="true"/>
> <param name="vm-keep-local-after-email"
> value="true"/>
> <param name="vm-mailto" value="email at gmail.com
> "/>
> <param name="MWI-Account" value="
> 142 at domain.companyname.com"/>
> <param name="timezone"
> value="America/Los_Angeles"/>
> <param name="dial-string"
> value="{sip_invite_domain=domain.companyname.com,presence_id=
> 142 at domain.companyname.com}${sofia_contact(142 at domain.companyname.com)}"/>
> </params>
> <variables>
> <variable name="domain_uuid" value=""/>
> <variable name="domain_name" value="
> domain.companyname.com"/>
> <variable name="caller_id_name" value=""/>
> <variable name="caller_id_number" value=""/>
> <variable name="call_group" value="sales"/>
> <variable name="accountcode" value="55555555"/>
> <variable name="user_context" value=""/>
> <variable name="effective_caller_id_name"
> value="Jai"/>
> <variable name="outbound_caller_id_name"
> value="somename"/>
> <variable name="outbound_caller_id_name"
> value="somename"/>
> <variable name="outbound_caller_id_number"
> value="000000000"/>
> <variable name="directory_full_name"
> value="Name"/>
> <variable name="recording" value="off"/>
> <variable name="callscreening" value="off"/>
> <variable name="limit_max" value="2"/>
> <variable name="record_stereo" value="true"/>
> <variable name="transfer_fallback_extension"
> value="operator"/>
> <variable name="export_vars"
> value="domain_name"/>
> </variables>
> </user>
> </domain>
> </section>
> </document>
>
> In Voicmail IVR there are options, all options works fine,
> Example press 4 to send Voicemail to Email.
> 7 to Delete the recording
> Press 8 to forward the message to another user.
>
> Everything works, Press 4 and VM get forwarded to email. Only things that
> does not work is 8, forward to another user. Its the Voicemail Application,
> that forgets the domainname after pressing 8.
>
> What else I can collect and share to get any help/suggestion.
>
> Best,
>
> On Thu, Feb 9, 2017 at 8:58 AM, Michael Jerris <mike at jerris.com> wrote:
>
>> Then your lua script is not returning what it should for that domain
>> lookup. If you add some debug to your lua script you should see the lookup
>> request.
>>
>> On Feb 8, 2017, at 5:32 PM, Jai Rangi <jprangi at gmail.com> wrote:
>>
>> Problem is that I am using lua xml-hanlder-binding for directory and all
>> the user credentials are generated by lua script dynamically. If I add the
>> domain manually in directory/default.xml, it still does not find the user.
>>
>>
>>
>> On Wed, Feb 8, 2017 at 12:57 PM, Michael Jerris <mike at jerris.com> wrote:
>>
>>> your directory has no domain that matches that one. More info on how to
>>> configure the directory is here:
>>>
>>> https://freeswitch.org/confluence/display/FREESWITCH/Directory
>>>
>>> On Feb 8, 2017, at 3:37 PM, Jai Rangi <jprangi at gmail.com> wrote:
>>>
>>> Surprising, no one else is having this issue and no fix? Not sure if
>>> this is a bug, I can open a bug report if some one can confirm.
>>>
>>>
>>>
>>> On Wed, Feb 1, 2017 at 8:46 AM, Jai Rangi <jprangi at gmail.com> wrote:
>>>
>>>> May be there is a setting, where FS will know all the domains it should
>>>> listen to. But everything else works great except VM forwarding.
>>>>
>>>> On Wed, Feb 1, 2017 at 8:41 AM, Jai Rangi <jprangi at didforsale.com>
>>>> wrote:
>>>>
>>>>> Yes I can see that, but why it wont recognize the domain. I can leave
>>>>> voicemail for this this.
>>>>>
>>>>> *Jai Rangi*
>>>>> Cebod Technologies LLC dba DIDforSale/Cebod Telecom
>>>>> O 949-471-0102 | C 949-419-7634 <1-949-419-7634> | F 949-269-0449 /
>>>>> 949-232-1410 | jprangi at didforsale.com www.cebod.com |
>>>>> www.didforsale.com |3200 Bristol St Suite 615, Costa Mesa, CA 92626
>>>>> |
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Wed, Feb 1, 2017 at 7:39 AM, Michael Jerris <mike at jerris.com>
>>>>> wrote:
>>>>>
>>>>>> 2017-01-31 21:23:37.116117 [WARNING] mod_voicemail.c:3268 Cannot
>>>>>> locate domain company.phonesystemdomain.com
>>>>>>
>>>>>> that's the issue
>>>>>>
>>>>>> On Tue, Jan 31, 2017 at 11:42 PM Jai Rangi <jprangi at gmail.com> wrote:
>>>>>>
>>>>>>> We are using Freeswitch for a multidomain setup and experiencing
>>>>>>> problem in forwarding voice mail message to another extension in the same
>>>>>>> domain.
>>>>>>>
>>>>>>> This is what I see in the logs
>>>>>>>
>>>>>>> 2017-01-31 21:23:37.116117 [WARNING] mod_voicemail.c:3268 Cannot
>>>>>>> locate domain company.phonesystemdomain.com
>>>>>>> <http://j2h.la.cebodtelecom.com/>
>>>>>>> 30a4bcaa-cd5a-4be8-88bf-94e888f98a16 2017-01-31 21:23:37.116117
>>>>>>> [ERR] mod_voicemail.c:1768 Failed to forward message to 130
>>>>>>> 30a4bcaa-cd5a-4be8-88bf-94e888f98a16 2017-01-31 21:23:37.116117
>>>>>>> [DEBUG] switch_ivr_play_say.c:70 No language specified - Using [en]
>>>>>>> 30a4bcaa-cd5a-4be8-88bf-94e888f98a16 2017-01-31 21:23:37.136121
>>>>>>> [DEBUG] switch_ivr_play_say.c:250 Handle play-file:[voicemail/vm-that_was_an_invalid_ext.wav]
>>>>>>> (en:en)
>>>>>>>
>>>>>>> Anyone else experiencing this, any fix? Not sure if this is a bug. I
>>>>>>> have experienced this in 1.4, 1.6.6, 1.6.9 and latest stable 1.6.13.
>>>>>>>
>>>>>>> Thank you,
>>>>>>> Jai
>>>>>>>
>>>>>>> ____________________________________________________________
>>>>>>> _____________
>>>>>>> Professional FreeSWITCH Consulting Services:
>>>>>>> consulting at freeswitch.org
>>>>>>> http://www.freeswitchsolutions.com
>>>>>>>
>>>>>>> Official FreeSWITCH Sites
>>>>>>> http://www.freeswitch.org
>>>>>>> http://confluence.freeswitch.org
>>>>>>> http://www.cluecon.com
>>>>>>>
>>>>>>> FreeSWITCH-users mailing list
>>>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/free
>>>>>>> switch-users
>>>>>>> http://www.freeswitch.org
>>>>>>
>>>>>>
>>>>>> ____________________________________________________________
>>>>>> _____________
>>>>>> Professional FreeSWITCH Consulting Services:
>>>>>> consulting at freeswitch.org
>>>>>> http://www.freeswitchsolutions.com
>>>>>>
>>>>>> Official FreeSWITCH Sites
>>>>>> http://www.freeswitch.org
>>>>>> http://confluence.freeswitch.org
>>>>>> http://www.cluecon.com
>>>>>>
>>>>>> FreeSWITCH-users mailing list
>>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/free
>>>>>> switch-users
>>>>>> http://www.freeswitch.org
>>>>>>
>>>>>
>>>>>
>>>>
>>> ____________________________________________________________
>>> _____________
>>> Professional FreeSWITCH Consulting Services:
>>> consulting at freeswitch.org
>>> http://www.freeswitchsolutions.com
>>>
>>> Official FreeSWITCH Sites
>>> http://www.freeswitch.org
>>> http://confluence.freeswitch.org
>>> http://www.cluecon.com
>>>
>>> FreeSWITCH-users mailing list
>>> FreeSWITCH-users at lists.freeswitch.org
>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>> http://www.freeswitch.org
>>>
>>>
>>>
>>> ____________________________________________________________
>>> _____________
>>> Professional FreeSWITCH Consulting Services:
>>> consulting at freeswitch.org
>>> http://www.freeswitchsolutions.com
>>>
>>> Official FreeSWITCH Sites
>>> http://www.freeswitch.org
>>> http://confluence.freeswitch.org
>>> http://www.cluecon.com
>>>
>>> FreeSWITCH-users mailing list
>>> FreeSWITCH-users at lists.freeswitch.org
>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>> http://www.freeswitch.org
>>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://confluence.freeswitch.org
>> http://www.cluecon.com
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> http://www.freeswitch.org
>>
>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://confluence.freeswitch.org
>> http://www.cluecon.com
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> http://www.freeswitch.org
>>
>
>
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