[Freeswitch-users] Voicemail Forward in MultiDomain setup

Jai Rangi jprangi at gmail.com
Fri Feb 10 03:15:54 MSK 2017


Thank for you your effort to help me out,

In Voicmail IVR there are options, all options works fine,
Example press 4 to send Voicemail to Email.
7 to Delete the recording, 2 to save the recording
Press 8 to forward the message to another user.

Everything works, Press 4 and VM get forwarded to email. Only things that
does not work is 8, forward to another user. Its the Voicemail Application,
that forgets the domainname after pressing 8.

Here is my Dial plan for Voicemail.

    <extension name="Voicemail_check">
          <condition field="caller_id_number"
expression="^(${destination_number})$">
            <action application="set"
data="voicemail_domain=${domain_name}"/>
            <action application="answer"/>
            <action application="voicemail" data="check  default
${domain_name} $1"/>
          </condition>
    </extension>

Here is Directory

<?xml version="1.0" encoding="UTF-8" standalone="no"?>
<document type="freeswitch/xml">
    <section name="directory">
            <domain name="domain.companyname.com">
                    <user id="142" cidr="" number-alias="">
                    <params>
                            <param name="password" value="notopentopublic"/>
                            <param name="vm-enabled" value="true"/>
                            <param name="vm-password" value="142"/>
                            <param name="vm-email-all-messages"
value="true"/>
                            <param name="vm-attach-file" value="true"/>
                            <param name="vm-keep-local-after-email"
value="true"/>
                            <param name="vm-mailto" value="email at gmail.com
"/>
                            <param name="MWI-Account" value="
142 at domain.companyname.com"/>
                            <param name="timezone"
value="America/Los_Angeles"/>
                            <param name="dial-string"
value="{sip_invite_domain=domain.companyname.com,presence_id=
142 at domain.companyname.com}${sofia_contact(142 at domain.companyname.com)}"/>
                    </params>
                    <variables>
                            <variable name="domain_uuid" value=""/>
                            <variable name="domain_name" value="
domain.companyname.com"/>
                            <variable name="caller_id_name" value=""/>
                            <variable name="caller_id_number" value=""/>
                            <variable name="call_group" value="sales"/>
                            <variable name="accountcode" value="55555555"/>
                            <variable name="user_context" value=""/>
                            <variable name="effective_caller_id_name"
value="Jai"/>
                            <variable name="outbound_caller_id_name"
value="somename"/>
                            <variable name="outbound_caller_id_name"
value="somename"/>
                            <variable name="outbound_caller_id_number"
value="000000000"/>
                            <variable name="directory_full_name"
value="Name"/>
                            <variable name="recording" value="off"/>
                            <variable name="callscreening" value="off"/>
                            <variable name="limit_max" value="2"/>
                            <variable name="record_stereo" value="true"/>
                            <variable name="transfer_fallback_extension"
value="operator"/>
                            <variable name="export_vars"
value="domain_name"/>
                    </variables>
                    </user>
            </domain>
    </section>
</document>

In Voicmail IVR there are options, all options works fine,
Example press 4 to send Voicemail to Email.
7 to Delete the recording
Press 8 to forward the message to another user.

Everything works, Press 4 and VM get forwarded to email. Only things that
does not work is 8, forward to another user. Its the Voicemail Application,
that forgets the domainname after pressing 8.

What else I can collect and share to get any help/suggestion.

Best,

On Thu, Feb 9, 2017 at 8:58 AM, Michael Jerris <mike at jerris.com> wrote:

> Then your lua script is not returning what it should for that domain
> lookup.  If you add some debug to your lua script you should see the lookup
> request.
>
> On Feb 8, 2017, at 5:32 PM, Jai Rangi <jprangi at gmail.com> wrote:
>
> Problem is that I am using lua xml-hanlder-binding for directory and all
> the user credentials are generated by lua script dynamically. If I add the
> domain manually in directory/default.xml, it still does not find the user.
>
>
>
> On Wed, Feb 8, 2017 at 12:57 PM, Michael Jerris <mike at jerris.com> wrote:
>
>> your directory has no domain that matches that one.  More info on how to
>> configure the directory is here:
>>
>> https://freeswitch.org/confluence/display/FREESWITCH/Directory
>>
>> On Feb 8, 2017, at 3:37 PM, Jai Rangi <jprangi at gmail.com> wrote:
>>
>> Surprising, no one else is having this issue and no fix?  Not sure if
>> this is a bug, I can open a bug report if some one can confirm.
>>
>>
>>
>> On Wed, Feb 1, 2017 at 8:46 AM, Jai Rangi <jprangi at gmail.com> wrote:
>>
>>> May be there is a setting, where FS will know all the domains it should
>>> listen to. But everything else works great except VM forwarding.
>>>
>>> On Wed, Feb 1, 2017 at 8:41 AM, Jai Rangi <jprangi at didforsale.com>
>>> wrote:
>>>
>>>> Yes I can see that, but why it wont recognize the domain. I can leave
>>>> voicemail for this this.
>>>>
>>>> *Jai Rangi*
>>>> Cebod Technologies LLC dba DIDforSale/Cebod Telecom
>>>> O 949-471-0102 | C 949-419-7634 <1-949-419-7634> | F 949-269-0449 /
>>>> 949-232-1410 | jprangi at didforsale.com  www.cebod.com |
>>>> www.didforsale.com |3200 Bristol St Suite 615, Costa Mesa, CA 92626  |
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Wed, Feb 1, 2017 at 7:39 AM, Michael Jerris <mike at jerris.com> wrote:
>>>>
>>>>> 2017-01-31 21:23:37.116117 [WARNING] mod_voicemail.c:3268 Cannot
>>>>> locate domain company.phonesystemdomain.com
>>>>>
>>>>> that's the issue
>>>>>
>>>>> On Tue, Jan 31, 2017 at 11:42 PM Jai Rangi <jprangi at gmail.com> wrote:
>>>>>
>>>>>> We are using Freeswitch for a multidomain setup and experiencing
>>>>>> problem in forwarding voice mail message to another extension in the same
>>>>>> domain.
>>>>>>
>>>>>> This is what I see in the logs
>>>>>>
>>>>>> 2017-01-31 21:23:37.116117 [WARNING] mod_voicemail.c:3268 Cannot
>>>>>> locate domain company.phonesystemdomain.com
>>>>>> <http://j2h.la.cebodtelecom.com/>
>>>>>> 30a4bcaa-cd5a-4be8-88bf-94e888f98a16 2017-01-31 21:23:37.116117
>>>>>> [ERR] mod_voicemail.c:1768 Failed to forward message to 130
>>>>>> 30a4bcaa-cd5a-4be8-88bf-94e888f98a16 2017-01-31 21:23:37.116117
>>>>>> [DEBUG] switch_ivr_play_say.c:70 No language specified - Using [en]
>>>>>> 30a4bcaa-cd5a-4be8-88bf-94e888f98a16 2017-01-31 21:23:37.136121
>>>>>> [DEBUG] switch_ivr_play_say.c:250 Handle play-file:[voicemail/vm-that_was_an_invalid_ext.wav]
>>>>>> (en:en)
>>>>>>
>>>>>> Anyone else experiencing this, any fix? Not sure if this is a bug. I
>>>>>> have experienced this in 1.4, 1.6.6, 1.6.9 and latest stable 1.6.13.
>>>>>>
>>>>>> Thank you,
>>>>>> Jai
>>>>>>
>>>>>> ____________________________________________________________
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>>>>>
>>>>>
>>>>> ____________________________________________________________
>>>>> _____________
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>>>>> http://www.freeswitchsolutions.com
>>>>>
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>>>>
>>>
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>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
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>> Professional FreeSWITCH Consulting Services:
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>> http://www.freeswitchsolutions.com
>>
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>
> _________________________________________________________________________
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> http://www.freeswitchsolutions.com
>
> Official FreeSWITCH Sites
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> http://confluence.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
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> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
>
>
>
> _________________________________________________________________________
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> http://www.freeswitchsolutions.com
>
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> http://confluence.freeswitch.org
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