[Freeswitch-users] MWI not sent

Wed Dec 20 22:33:21 UTC 2017

It was a guess at what the problem might be, but isn’t based on your response.

> On Dec 20, 2017, at 5:09 PM, Peter Steinbach <lists at telefaks.de> wrote:
> 
> We have several internal SIP profiles, internal, internalnat,
> internalvpn which belong to the same default context. However in our
> case, all phones which belong to the same domain, are registered to
> internal profile.
> Does this matter?
> 
> Best regards
> Peter
> 
> On 12/20/17 17:30, Michael Jerris wrote:
>> Do you have multiple sip profiles that something at that domain is registered to?
>> 
>>> On Dec 20, 2017, at 4:20 AM, Peter Steinbach <lists at telefaks.de> wrote:
>>> 
>>> Without that settings it takes upto hours to update the MWI information
>>> on the phone (even if I set registration time to 1 min).
>>> 
>>> Best regards
>>> Peter
>>> 
>>> 
>>> 
>>> On 12/19/17 16:37, Michael Jerris wrote:
>>>> without that setting, when sending a voicemail to the user right after they register?
>>>> 
>>>>> On Dec 19, 2017, at 10:26 AM, Peter Steinbach <lists at telefaks.de> wrote:
>>>>> 
>>>>> Hello Michael,
>>>>> 
>>>>> with parameter “send-message-query-on-register“ in internal sofia profile it works during registration, without this parameter is does not.
>>>>> 
>>>>> Best regards
>>>>> Peter
>>>>> 
>>>>> 
>>>>> 
>>>>> On 12/19/17 16:09, Michael Jerris wrote:
>>>>>> if you do a voicemail to the user very soon after it registers (within seconds) does it work?
>>>>>> 
>>>>>>> On Dec 19, 2017, at 6:49 AM, Peter Steinbach <lists at telefaks.de> wrote:
>>>>>>> 
>>>>>>> I have a Yealink T46G registered at our Freeswitch machine. MWI is
>>>>>>> enabled on the Yealink Phone, I see a "message-summary" entry in
>>>>>>> sip_subscriptions. So I think, presence is setup fine
>>>>>>> 
>>>>>>> Content of the sip_subscriptions table:
>>>>>>> "proto" "sip_user" "sip_host" "sub_to_user" "sub_to_host"
>>>>>>> "presence_hosts" "event" "contact" "call_id" "full_from" "full_via"
>>>>>>> "expires" "user_agent" "accept" "profile_name" "hostname" "network_port"
>>>>>>> "network_ip" "version" "orig_proto" "full_to" "id"
>>>>>>> "sip" "200" "fs00.my.domain" "200" "fs00.my.domain" "" "message-summary"
>>>>>>> """Peter3 Buero"" <sip:200 at 192.168.1.72:5060>"
>>>>>>> "0_3056780279 at 192.168.1.72" """Peter3 Buero""
>>>>>>> <sip:200 at fs00.my.domain:5060>;tag=1082071637" "SIP/2.0/UDP
>>>>>>> 192.168.1.72:5060;branch=z9hG4bK2245575863" "1513683832" "Yealink
>>>>>>> SIP-T46G 28.80.0.130" "application/simple-message-summary " "internal"
>>>>>>> "fs01.my.domain" "5060" "192.168.1.72" "-1" ""
>>>>>>> "<sip:200 at fs00.my.domain:5060>;tag=WdayfEpssASN" "2821206"
>>>>>>> 
>>>>>>> Events are enabled on the freeswitch console
>>>>>>> /events MESSAGE_QUERY MESSAGE_WAITING
>>>>>>> 
>>>>>>> When a voicemail is recorded, I see a number of recurring events on the
>>>>>>> console (see below), but no NOTIFY message is sent to the phone.
>>>>>>> However, after a while (after 10min or even after hours) the phone
>>>>>>> receives its message.
>>>>>>> When I delete all VM messages, the MWI is never sent to the phone,
>>>>>>> although messages are prepared (MWI-Messages-Waiting: no), as I can see
>>>>>>> them on the console.
>>>>>>> 
>>>>>>> If I set the parameter “send-message-query-on-register“ in internal
>>>>>>> sofia profile, then MWI is updated with every register to the phone.
>>>>>>> Alos on every restart of the phone. But as we cannot use short intervals
>>>>>>> intervals due to some reason, this is not the solution.
>>>>>>> 
>>>>>>> Anybody has a hint, how to solve this?
>>>>>>> 
>>>>>>> 
>>>>>>> Example messages:
>>>>>>> RECV EVENT
>>>>>>> Event-Name: MESSAGE_QUERY
>>>>>>> Core-UUID: 1ec11171-65e9-49e5-a043-379951acfef1
>>>>>>> FreeSWITCH-Hostname: fs01.my.domain
>>>>>>> FreeSWITCH-Switchname: fs01.my.domain
>>>>>>> FreeSWITCH-IPv4: 192.168.1.9
>>>>>>> FreeSWITCH-IPv6: ::1
>>>>>>> Event-Date-Local: 2017-12-19 12:27:40
>>>>>>> Event-Date-GMT: Tue, 19 Dec 2017 11:27:40 GMT
>>>>>>> Event-Date-Timestamp: 1513682860739342
>>>>>>> Event-Calling-File: sofia_presence.c
>>>>>>> Event-Calling-Function: sofia_presence_sub_reg_callback
>>>>>>> Event-Calling-Line-Number: 1736
>>>>>>> Event-Sequence: 16929
>>>>>>> Message-Account: sip:200 at fs00.my.domain
>>>>>>> VM-Sofia-Profile: internal
>>>>>>> VM-sub-call-id: 0_3056780279 at 192.168.1.72
>>>>>>> 
>>>>>>> 
>>>>>>> RECV EVENT
>>>>>>> Event-Name: MESSAGE_WAITING
>>>>>>> Core-UUID: 1ec11171-65e9-49e5-a043-379951acfef1
>>>>>>> FreeSWITCH-Hostname: fs01.my.domain
>>>>>>> FreeSWITCH-Switchname: fs01.my.domain
>>>>>>> FreeSWITCH-IPv4: 192.168.1.9
>>>>>>> FreeSWITCH-IPv6: ::1
>>>>>>> Event-Date-Local: 2017-12-19 12:27:40
>>>>>>> Event-Date-GMT: Tue, 19 Dec 2017 11:27:40 GMT
>>>>>>> Event-Date-Timestamp: 1513682860899354
>>>>>>> Event-Calling-File: mod_voicemail.c
>>>>>>> Event-Calling-Function: actual_message_query_handler
>>>>>>> Event-Calling-Line-Number: 4036
>>>>>>> Event-Sequence: 16931
>>>>>>> MWI-Messages-Waiting: yes
>>>>>>> MWI-Message-Account: sip:200 at fs00.my.domain
>>>>>>> MWI-Voice-Message: 1/0 (0/0)
>>>>>>> Sofia-Profile: internal
>>>>>>> sub-call-id: 0_3056780279 at 192.168.1.72
>>>> _________________________________________________________________________
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>>>> consulting at freeswitch.org
>>>> http://www.freeswitchsolutions.com
>>>> 
>>>> Official FreeSWITCH Sites
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>>>> 
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>>> 
>>> -- 
>>> With kind regards
>>> Peter Steinbach 
>>> 
>>> Telefaks Services GmbH
>>> mailto:lists (att) telefaks.de
>>> Internet: www.telefaks.de
>>> 
>>> 
>>> _________________________________________________________________________
>>> Professional FreeSWITCH Consulting Services:
>>> consulting at freeswitch.org
>>> http://www.freeswitchsolutions.com
>>> 
>>> Official FreeSWITCH Sites
>>> http://www.freeswitch.org
>>> http://confluence.freeswitch.org
>>> http://www.cluecon.com
>>> 
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>> 
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>> 
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://confluence.freeswitch.org
>> http://www.cluecon.com
>> 
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
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>> http://www.freeswitch.org
> 
> 
> -- 
> With kind regards
> Peter Steinbach 
> 
> Telefaks Services GmbH
> mailto:lists (att) telefaks.de
> Internet: www.telefaks.de
> 
> 
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
> 
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://confluence.freeswitch.org
> http://www.cluecon.com
> 
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