[Freeswitch-users] MWI not sent

Wed Dec 20 22:09:51 UTC 2017

We have several internal SIP profiles, internal, internalnat,
internalvpn which belong to the same default context. However in our
case, all phones which belong to the same domain, are registered to
internal profile.
Does this matter?

Best regards
Peter

On 12/20/17 17:30, Michael Jerris wrote:
> Do you have multiple sip profiles that something at that domain is registered to?
>
>> On Dec 20, 2017, at 4:20 AM, Peter Steinbach <lists at telefaks.de> wrote:
>>
>> Without that settings it takes upto hours to update the MWI information
>> on the phone (even if I set registration time to 1 min).
>>
>> Best regards
>> Peter
>>
>>
>>
>> On 12/19/17 16:37, Michael Jerris wrote:
>>> without that setting, when sending a voicemail to the user right after they register?
>>>
>>>> On Dec 19, 2017, at 10:26 AM, Peter Steinbach <lists at telefaks.de> wrote:
>>>>
>>>> Hello Michael,
>>>>
>>>> with parameter “send-message-query-on-register“ in internal sofia profile it works during registration, without this parameter is does not.
>>>>
>>>> Best regards
>>>> Peter
>>>>
>>>>
>>>>
>>>> On 12/19/17 16:09, Michael Jerris wrote:
>>>>> if you do a voicemail to the user very soon after it registers (within seconds) does it work?
>>>>>
>>>>>> On Dec 19, 2017, at 6:49 AM, Peter Steinbach <lists at telefaks.de> wrote:
>>>>>>
>>>>>> I have a Yealink T46G registered at our Freeswitch machine. MWI is
>>>>>> enabled on the Yealink Phone, I see a "message-summary" entry in
>>>>>> sip_subscriptions. So I think, presence is setup fine
>>>>>>
>>>>>> Content of the sip_subscriptions table:
>>>>>> "proto" "sip_user" "sip_host" "sub_to_user" "sub_to_host"
>>>>>> "presence_hosts" "event" "contact" "call_id" "full_from" "full_via"
>>>>>> "expires" "user_agent" "accept" "profile_name" "hostname" "network_port"
>>>>>> "network_ip" "version" "orig_proto" "full_to" "id"
>>>>>> "sip" "200" "fs00.my.domain" "200" "fs00.my.domain" "" "message-summary"
>>>>>> """Peter3 Buero"" <sip:200 at 192.168.1.72:5060>"
>>>>>> "0_3056780279 at 192.168.1.72" """Peter3 Buero""
>>>>>> <sip:200 at fs00.my.domain:5060>;tag=1082071637" "SIP/2.0/UDP
>>>>>> 192.168.1.72:5060;branch=z9hG4bK2245575863" "1513683832" "Yealink
>>>>>> SIP-T46G 28.80.0.130" "application/simple-message-summary " "internal"
>>>>>> "fs01.my.domain" "5060" "192.168.1.72" "-1" ""
>>>>>> "<sip:200 at fs00.my.domain:5060>;tag=WdayfEpssASN" "2821206"
>>>>>>
>>>>>> Events are enabled on the freeswitch console
>>>>>> /events MESSAGE_QUERY MESSAGE_WAITING
>>>>>>
>>>>>> When a voicemail is recorded, I see a number of recurring events on the
>>>>>> console (see below), but no NOTIFY message is sent to the phone.
>>>>>> However, after a while (after 10min or even after hours) the phone
>>>>>> receives its message.
>>>>>> When I delete all VM messages, the MWI is never sent to the phone,
>>>>>> although messages are prepared (MWI-Messages-Waiting: no), as I can see
>>>>>> them on the console.
>>>>>>
>>>>>> If I set the parameter “send-message-query-on-register“ in internal
>>>>>> sofia profile, then MWI is updated with every register to the phone.
>>>>>> Alos on every restart of the phone. But as we cannot use short intervals
>>>>>> intervals due to some reason, this is not the solution.
>>>>>>
>>>>>> Anybody has a hint, how to solve this?
>>>>>>
>>>>>>
>>>>>> Example messages:
>>>>>> RECV EVENT
>>>>>> Event-Name: MESSAGE_QUERY
>>>>>> Core-UUID: 1ec11171-65e9-49e5-a043-379951acfef1
>>>>>> FreeSWITCH-Hostname: fs01.my.domain
>>>>>> FreeSWITCH-Switchname: fs01.my.domain
>>>>>> FreeSWITCH-IPv4: 192.168.1.9
>>>>>> FreeSWITCH-IPv6: ::1
>>>>>> Event-Date-Local: 2017-12-19 12:27:40
>>>>>> Event-Date-GMT: Tue, 19 Dec 2017 11:27:40 GMT
>>>>>> Event-Date-Timestamp: 1513682860739342
>>>>>> Event-Calling-File: sofia_presence.c
>>>>>> Event-Calling-Function: sofia_presence_sub_reg_callback
>>>>>> Event-Calling-Line-Number: 1736
>>>>>> Event-Sequence: 16929
>>>>>> Message-Account: sip:200 at fs00.my.domain
>>>>>> VM-Sofia-Profile: internal
>>>>>> VM-sub-call-id: 0_3056780279 at 192.168.1.72
>>>>>>
>>>>>>
>>>>>> RECV EVENT
>>>>>> Event-Name: MESSAGE_WAITING
>>>>>> Core-UUID: 1ec11171-65e9-49e5-a043-379951acfef1
>>>>>> FreeSWITCH-Hostname: fs01.my.domain
>>>>>> FreeSWITCH-Switchname: fs01.my.domain
>>>>>> FreeSWITCH-IPv4: 192.168.1.9
>>>>>> FreeSWITCH-IPv6: ::1
>>>>>> Event-Date-Local: 2017-12-19 12:27:40
>>>>>> Event-Date-GMT: Tue, 19 Dec 2017 11:27:40 GMT
>>>>>> Event-Date-Timestamp: 1513682860899354
>>>>>> Event-Calling-File: mod_voicemail.c
>>>>>> Event-Calling-Function: actual_message_query_handler
>>>>>> Event-Calling-Line-Number: 4036
>>>>>> Event-Sequence: 16931
>>>>>> MWI-Messages-Waiting: yes
>>>>>> MWI-Message-Account: sip:200 at fs00.my.domain
>>>>>> MWI-Voice-Message: 1/0 (0/0)
>>>>>> Sofia-Profile: internal
>>>>>> sub-call-id: 0_3056780279 at 192.168.1.72
>>> _________________________________________________________________________
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>>>
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>>
>> -- 
>> With kind regards
>> Peter Steinbach 
>>
>> Telefaks Services GmbH
>> mailto:lists (att) telefaks.de
>> Internet: www.telefaks.de
>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://confluence.freeswitch.org
>> http://www.cluecon.com
>>
>> FreeSWITCH-users mailing list
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>> http://www.freeswitch.org
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://confluence.freeswitch.org
> http://www.cluecon.com
>
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-- 
With kind regards
Peter Steinbach 

Telefaks Services GmbH
mailto:lists (att) telefaks.de
Internet: www.telefaks.de