[Freeswitch-users] Lose Race instead of missed call

Tue Dec 19 13:23:40 UTC 2017

Hello.

I did some further testiumng and figured out, that as soon I use
enterprise originate with :_: , I do not see any missed calls. If I use
a comma instead, missed calls are shown on the phone. But then as a
drawback only one phone rings, if I have more than physical phone
registered to one user extension.

Anybody has an idea how to overcome this?

Best rgeards
Peter

On 12/11/17 17:30, Peter Steinbach wrote:
> Hello,
>
> we have some Problems with the right signalling of missed calls when
> calling multiple phones in parallel
>
> Here's the scenario:
> Phone no 49 is calling a group with 2170 and 3275 with the following
> dialstring
>
> <action application="bridge"
> data="{default_language=de,ignore_early_media=true,global_to_originate_1=true,caller_cc=49,callee_cc=49,routing_flags=INT-ONSYSTEM-RELIA0-QUAL0-T38NOLAST-CALLG-CALLG5003-UUID,call_timeout=60,originate_timeout=60,origination_caller_id_number=49,effective_caller_id_number=49,caller_uuid=7f49c581-cf47-429d-85a0-365d00ff031c,origination_uuid=59eee5e0-c0bc-0135-7dc9-00505600a1a5,sip_invite_domain=flex.mydomain.de,customer_id=261}user/2170 at flex.mydomain.de:_:{default_language=de,ignore_early_media=true,global_to_originate_1=true,caller_cc=49,callee_cc=49,routing_flags=INT-ONSYSTEM-RELIA0-QUAL0-T38NOLAST-CALLG-CALLG5003-UUID,call_timeout=60,originate_timeout=60,origination_caller_id_number=49,effective_caller_id_number=49,caller_uuid=7f49c581-cf47-429d-85a0-365d00ff031c,origination_uuid=59f07af0-c0bc-0135-7dca-00505600a1a5,sip_invite_domain=flex.mydomain.de,customer_id=261}user/3275 at flex.mydomain.de
> <mailto:customer_id=261%7Duser/3275 at flex.mydomain.de>" />
>
> Destination dialstrings are seperated by ":_:" ("Enterprise
> Origination"). We use curly brackets instead of "<" as we sometimes
> have to insert asserted identy tags into the dialstring.
>
> We checked 3 versions of Freeswitch for this
>
>   * Version  Feb 2016 shows missed calls on both phones. Even if one
>     phone answers, the other phone one still shows a missed call
>     (reason for upgrading to newer Freeswitch)
>   * Version  Aug 2017 never shows missed call, see logs and hangup
>     message below
>   * Version  10/Dec 2017(yesterday) never shows missed call, as above
>
> So for the 2 never Freeswitch Versions, here are the logs at hangup
> 2017-12-11 17:07:46.022450 [DEBUG] sofia.c:7283 Channel
> sofia/internal/49 at flex.mydomain.de:5060 entering state [terminated][487]
> 2017-12-11 17:07:46.022450 [NOTICE] sofia.c:8474 Hangup
> sofia/internal/*49*@flex.mydomain.de:5060 [CS_EXECUTE]
> *[ORIGINATOR_CANCEL]*
> 2017-12-11 17:07:46.042331 [NOTICE] switch_ivr_originate.c:3627 Hangup
> sofia/internal/*2170*@94.xx.xxx.xx:42170 [CS_CONSUME_MEDIA] *[LOSE_RACE]*
> 2017-12-11 17:07:46.042331 [DEBUG] switch_ivr_originate.c:3852
> Originate Cancelled by originator termination Cause: 487
> [ORIGINATOR_CANCEL]
> 2017-12-11 17:07:46.042331 [NOTICE] switch_ivr_originate.c:2866 Cannot
> create outgoing channel of type [user] cause: [LOSE_RACE]
> 2017-12-11 17:07:46.042331 [DEBUG] switch_ivr_originate.c:3863
> Originate Resulted in Error Cause: 502 [LOSE_RACE]
> 2017-12-11 17:07:46.042331 [DEBUG] switch_core_state_machine.c:584
> (sofia/internal/2170 at 94.xx.xxx.xx:42170) Running State Change
> CS_HANGUP (Cur 3 Tot 22)
> 2017-12-11 17:07:46.042331 [DEBUG] switch_core_state_machine.c:850
> (sofia/internal/2170 at 94.xx.xxx.xx:42170) Callstate Change RINGING ->
> HANGUP
> 2017-12-11 17:07:46.042331 [DEBUG] switch_core_state_machine.c:852
> (sofia/internal/2170 at 94.xx.xxx.xx:42170) State HANGUP
> 2017-12-11 17:07:46.042331 [DEBUG] mod_sofia.c:449 Channel
> sofia/internal/2170 at 94.xx.xxx.xx:42170 hanging up, cause: LOSE_RACE
> 2017-12-11 17:07:46.042331 [NOTICE] switch_ivr_originate.c:3627 Hangup
> sofia/internal/*3275*@94.xx.xxx.xx:43275 [CS_CONSUME_MEDIA] [*LOSE_RACE*]
> 2017-12-11 17:07:46.042331 [DEBUG] switch_ivr_originate.c:3852
> Originate Cancelled by originator termination Cause: 487
> [ORIGINATOR_CANCEL]
> 2017-12-11 17:07:46.042331 [NOTICE] switch_ivr_originate.c:2866 Cannot
> create outgoing channel of type [user] cause: [LOSE_RACE]
> 2017-12-11 17:07:46.042331 [DEBUG] switch_ivr_originate.c:3863
> Originate Resulted in Error Cause: 502 [LOSE_RACE]
>
> Here is the Cancel message for one of the called phones:
> U 2017/12/11 17:07:46.045120 144.xx.xxx.xx:5060 -> 94.xx.xxx.xx:42170
> *CANCEL sip:2170*@94.xx.xxx.xx:42170 SIP/2.0.
> Via: SIP/2.0/UDP 144.xx.xxx.xx;rport;branch=z9hG4bK07r3ce94cvjpp.
> Max-Forwards: 70.
> From: "Test" <sip:49 at flex.mydomain.de>;tag=mQS1eFDpp1peS.
> To: <sip:2170 at 94.xx.xxx.xx:42170>.
> Call-ID: 4238b5a7-5930-1236-b2ab-00505600a1a5.
> CSeq: 116168167 CANCEL.
> *Reason: SIP;cause=200;text="Call completed elsewhere"*.
> Content-Length: 0.
>
> Any hints why this happens, or anyone has this scenario working?
>
> -- 
> With kind regards
> Peter Steinbach 
>
> Telefaks Services GmbH
> mailto:lists (att) telefaks.de
> Internet: www.telefaks.de
>
>
>
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-- 
With kind regards
Peter Steinbach 

Telefaks Services GmbH
mailto:lists (att) telefaks.de
Internet: www.telefaks.de

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