[Freeswitch-users] FS v1.6 vs 1.8

[Tihomir Culjaga]

yap,

thats why you move your contact center logic outside in a separate program,
and use FS via ESL to get and place calls :=)

mod_callcenter is a great module, but for inbound only :=)

saying that i can see few ways to go around that ...

callcenter_config agent set
[key(contact|status|state|type|max_no_answer|wrap_up_time|ready_time|reject_delay_time|busy_delay_time)]
[agent name] [value]


Not sure if its gonna work, but you can change agent state to idle until
your outgoing wrap-up goes off...

there are many ways to handle tihs :=)




On 21 August 2017 at 10:56, Do Nguyen Ha <donguyenha at gmail.com> wrote:

> I am interested in call-center module, because call-center is only inbound
> call when agent 01 make call out the freeswitch doesn't care when call
> coming call-center may be agent 01 will be ringing
>
> On Aug 21, 2017 15:03, "Tihomir Culjaga" <tculjaga at gmail.com> wrote:
>
> hi,
>
> is there a document describing whats new in FS v1.8 compared to 1.6 ?
>
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