[Freeswitch-users] One-way audio with Verto + Chrome (with video enabled)

[Michael Jerris]

Please confirm you are trying this from latest release version of crome, on either windows or mac.


> On Sep 1, 2016, at 8:48 PM, Joel Serrano <joel at gogii.net> wrote:
> 
> Hi, 
> 
> Any idea on what I can have wrong? Also, I don't know what type of logs are useful to debug these cases.
> 
> The FreeSWITCH logs of a call with debug enabled maybe? Or the logs of the Chrome browser? As I said, I'm just getting started with Verto.
> 
> Thanks, 
> Joel.
> 
> On Thu, Aug 25, 2016 at 2:52 PM, Joel Serrano <joel at gogii.net <mailto:joel at gogii.net>> wrote:
> Hi Michael, 
> 
> I just updated to 1.6.10 and the behavior is exactly the same.
> 
> Firefox: no issues with video on / off.
> Chrome: video-enabled=one-way-audio, video-disabled=no issues.
> 
> To add extra info: when I say "video disabled" what I do is uncheck the setting "Use Video" inside the verto web configuration menu, then I end the call and dial in again.
> 
> Thanks for your help!
> Joel.
> 
> 
> 
> 
> 
> On Thu, Aug 25, 2016 at 12:27 PM, Michael Jerris <mike at jerris.com <mailto:mike at jerris.com>> wrote:
> First re-test with 1.6.10.
> 
>> On Aug 25, 2016, at 3:14 PM, Joel Serrano <joel at gogii.net <mailto:joel at gogii.net>> wrote:
>> 
>> Hi, 
>> 
>> I'm getting started with WebRTC, Verto, etc. I'm facing an issue with chrome+video, I get one-way-audio. 
>> 
>> Scenario:
>> 
>> I login to Verto and I call a conference that has other users in it (those users enter the conference by SIP).
>> 
>> 1- Chrome: If video is enabled, I can send audio and other users will hear me but I can't hear them.
>> 2- Chrome: If video is disabled, all works correctly.
>> 3- Firefox: with video enabled, all works correctly.
>> 
>> This definitely looks like a config issue but I have no idea where to start looking.
>> 
>> I found this JIRA https://freeswitch.org/jira/browse/FS-7679 <https://freeswitch.org/jira/browse/FS-7679> but in my case, I think the correct candidate is being selected.
>> 
>> Should I attach the full logs from all 3 test calls? 
>> 
>> Please let me know also if I should open a new JIRA for this, I just want to make sure this isn't a config issue first.
>> 
>> Thanks!
>> Joel.
>> 
>> 

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