[Freeswitch-users] One-way audio with Verto + Chrome (with video enabled)

[Joel Serrano]

Hi,

Any idea on what I can have wrong? Also, I don't know what type of logs are
useful to debug these cases.

The FreeSWITCH logs of a call with debug enabled maybe? Or the logs of the
Chrome browser? As I said, I'm just getting started with Verto.

Thanks,
Joel.

On Thu, Aug 25, 2016 at 2:52 PM, Joel Serrano <joel at gogii.net> wrote:

> Hi Michael,
>
> I just updated to 1.6.10 and the behavior is exactly the same.
>
> Firefox: no issues with video on / off.
> Chrome: video-enabled=one-way-audio, video-disabled=no issues.
>
> To add extra info: when I say "video disabled" what I do is uncheck the
> setting "Use Video" inside the verto web configuration menu, then I end the
> call and dial in again.
>
> Thanks for your help!
> Joel.
>
>
>
>
>
> On Thu, Aug 25, 2016 at 12:27 PM, Michael Jerris <mike at jerris.com> wrote:
>
>> First re-test with 1.6.10.
>>
>> On Aug 25, 2016, at 3:14 PM, Joel Serrano <joel at gogii.net> wrote:
>>
>> Hi,
>>
>> I'm getting started with WebRTC, Verto, etc. I'm facing an issue with
>> chrome+video, I get one-way-audio.
>>
>> Scenario:
>>
>> I login to Verto and I call a conference that has other users in it
>> (those users enter the conference by SIP).
>>
>> 1- Chrome: If video is enabled, I can send audio and other users will
>> hear me but I can't hear them.
>> 2- Chrome: If video is disabled, all works correctly.
>> 3- Firefox: with video enabled, all works correctly.
>>
>> This definitely looks like a config issue but I have no idea where to
>> start looking.
>>
>> I found this JIRA https://freeswitch.org/jira/browse/FS-7679 but in my
>> case, I think the correct candidate is being selected.
>>
>> Should I attach the full logs from all 3 test calls?
>>
>> Please let me know also if I should open a new JIRA for this, I just want
>> to make sure this isn't a config issue first.
>>
>> Thanks!
>> Joel.
>>
>>
>>
>>
>>
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