[Freeswitch-users] Call to Group goes Unanswered

[Schneur Rosenberg]

The prompt probably comes from your did provider

On Oct 18, 2016 05:47, "William Colls" <william at williamcollsassoc.ca> wrote:

> No, but where else could it have come from?
>
> After we learned of the incident, I called in to our system from my cell
> phone, and got the same response. The prompt was a male voice, not the
> usual female voice that most of the system messages are recorded in. If
> it is useful, I can recreate the original configuration, see if anything
> useful shows up on the console or in the logs.
>
> On 2016-10-17 08:44 PM, Ken Rice wrote:
> > You sure that prompt came from your systeM?
> >
> > Sent from my iPhone
> >
> >> On Oct 17, 2016, at 3:21 PM, William Colls <
> william at williamcollsassoc.ca> wrote:
> >>
> >>
> >> I have a small group defined in my set up. and normally it works as
> >> expected (all phones ring at the same time).
> >>
> >> The other day we had a case where an incoming call was not answered. The
> >> caller was prompted to enter an "external access code", which of course
> >> she didn't have.
> >>
> >> What should have happened?
> >>
> >> Is there a way that the group could be defined so that, if the call goes
> >> unanswered, the call will be directed to voicemail?
> >>
> >> Thanks for your time.
> >>
> >> William.
> >>
> >>
> >> ____________________________________________________________
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> _____________
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> >
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> >
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>
> _________________________________________________________________________
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> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> Official FreeSWITCH Sites
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> http://confluence.freeswitch.org
> http://www.cluecon.com
>
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