[Freeswitch-users] Web Live Chat with Freeswitch

[Giovanni Maruzzelli]

In FS you can use mod_callcenter, mod_verto, mod_fifo, mod_sofia, and
sangoma cards (if you cannot use SIP for pstn).

Google around for it, go to https://freeswitch.org/confluence or read the
books about FS.

sent from mobile
cell: +39 347 266 56 18
Giovanni Maruzzelli
OpenTelecom.IT

On Oct 17, 2016 5:55 PM, "Renju raj" <renjuraj.t at live.com> wrote:

> I am new to freeswitch world.
> I have use case where Customer wants a web chat(Live Chat Support) in
> their web site.
> The recipients of the chat will be the Callcenter agents, they will be
> connected to Freeswitch and also supporting PSTN calls also.
> When user start the conversation, it should be connected to available
> agents. And they should have the provision to transfer the conversation to
> another Agent also.
> How do i achieve this in Freeswitch ?
>
> _________________________________________________________________________
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>
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> http://confluence.freeswitch.org
> http://www.cluecon.com
>
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