[Freeswitch-users] Audio skip issue with simultaneous ringing

[Ashwin Jain]

Sure. Thanks. I will do that and get back to you.

On Thu, Jun 23, 2016 at 8:56 PM, Michael Jerris <mike at jerris.com> wrote:

> My suggestion is for you to confirm this by testing the latest release.
> There have been over 1000 bug fixes since the version you are using, I
> don't recall if this specific issue is included in those or not.
>
>
> On Thursday, June 23, 2016, Ashwin Jain <ashwinrkjain at gmail.com> wrote:
>
>> Hi Michael,
>>
>> Can you please confirm that it is the freeswitch issue and not our
>> configuration issue? That would be of really great help.
>>
>> On Tue, Jun 21, 2016 at 1:46 AM, Ashwin Jain <ashwinrkjain at gmail.com>
>> wrote:
>>
>>> Sure. We can update to the latest version. Can you confirm if this is
>>> the issue, or is it some setup/configuration issue with our system?
>>>
>>> On Mon, Jun 20, 2016 at 9:04 PM, Michael Jerris <mike at jerris.com> wrote:
>>>
>>>> You are using older versions, I would first check if we have fixed this
>>>> by testing the latest releases.  1.4 is only receiving critical security
>>>> releases now and would not receive a fix if we found a problem.
>>>>
>>>> On Saturday, June 18, 2016, Ashwin Jain <ashwinrkjain at gmail.com> wrote:
>>>>
>>>>> Hi all,
>>>>>
>>>>> We are running Freeswitch version 1.4.26. We are facing a major
>>>>> problem related to audio skip with simultaneous ringing. In one flow we are
>>>>> ringing around 5 agents at the same time. Whenever agent 1 (any one of the
>>>>> agent) picks up the call, other legs (to other agents) gets a hangup event.
>>>>> Due to this, hangup event to all the other agent "CALL_ANSWER" event on the
>>>>> other side gets delayed by around 2-3 seconds and generally caller missed
>>>>> the first word from the agent.
>>>>>
>>>>> Event 1: Call Answered by agent 1
>>>>> Event 2: Hangup for agent 2 (due to LOSE_RACE)
>>>>> Event 3: Hangup for agent 3 (due to LOSE_RACE)
>>>>> Event 4: Hangup for agent 4 (due to LOSE_RACE)
>>>>> Event 5: Hangup for agent 5 (due to LOSE_RACE)
>>>>> Event 6: Call answered to caller
>>>>>
>>>>> Time different between Event 1 and Event 6 is about 2-3 seconds.
>>>>> Any help would be really really helpful
>>>>>
>>>>> --
>>>>> Thanks and Regards,
>>>>> Ashwin Jain
>>>>>
>>>>
>>>>
>>>> _________________________________________________________________________
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>>>> consulting at freeswitch.org
>>>> http://www.freeswitchsolutions.com
>>>>
>>>> Official FreeSWITCH Sites
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>>>> http://confluence.freeswitch.org
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>>>>
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>>>>
>>>
>>>
>>>
>>> --
>>>
>>> *Ashwin Jain*
>>>
>>
>>
>> --
>>
>> *Ashwin Jain*
>>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://confluence.freeswitch.org
> http://www.cluecon.com
>
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>



-- 

*Ashwin Jain* / Director of Engineering

*Email** :* ashwin at metroguild.com <chiqeetaj at metroguild.com>

*Phone :* (415) 800-0834 / +91-97424-94330
*Website* : www.metroguild.com
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