[Freeswitch-users] Audio skip issue with simultaneous ringing

[Michael Jerris]

My suggestion is for you to confirm this by testing the latest release.
There have been over 1000 bug fixes since the version you are using, I
don't recall if this specific issue is included in those or not.

On Thursday, June 23, 2016, Ashwin Jain <ashwinrkjain at gmail.com> wrote:

> Hi Michael,
>
> Can you please confirm that it is the freeswitch issue and not our
> configuration issue? That would be of really great help.
>
> On Tue, Jun 21, 2016 at 1:46 AM, Ashwin Jain <ashwinrkjain at gmail.com
> <javascript:_e(%7B%7D,'cvml','ashwinrkjain at gmail.com');>> wrote:
>
>> Sure. We can update to the latest version. Can you confirm if this is the
>> issue, or is it some setup/configuration issue with our system?
>>
>> On Mon, Jun 20, 2016 at 9:04 PM, Michael Jerris <mike at jerris.com
>> <javascript:_e(%7B%7D,'cvml','mike at jerris.com');>> wrote:
>>
>>> You are using older versions, I would first check if we have fixed this
>>> by testing the latest releases.  1.4 is only receiving critical security
>>> releases now and would not receive a fix if we found a problem.
>>>
>>> On Saturday, June 18, 2016, Ashwin Jain <ashwinrkjain at gmail.com
>>> <javascript:_e(%7B%7D,'cvml','ashwinrkjain at gmail.com');>> wrote:
>>>
>>>> Hi all,
>>>>
>>>> We are running Freeswitch version 1.4.26. We are facing a major problem
>>>> related to audio skip with simultaneous ringing. In one flow we are ringing
>>>> around 5 agents at the same time. Whenever agent 1 (any one of the agent)
>>>> picks up the call, other legs (to other agents) gets a hangup event. Due to
>>>> this, hangup event to all the other agent "CALL_ANSWER" event on the other
>>>> side gets delayed by around 2-3 seconds and generally caller missed the
>>>> first word from the agent.
>>>>
>>>> Event 1: Call Answered by agent 1
>>>> Event 2: Hangup for agent 2 (due to LOSE_RACE)
>>>> Event 3: Hangup for agent 3 (due to LOSE_RACE)
>>>> Event 4: Hangup for agent 4 (due to LOSE_RACE)
>>>> Event 5: Hangup for agent 5 (due to LOSE_RACE)
>>>> Event 6: Call answered to caller
>>>>
>>>> Time different between Event 1 and Event 6 is about 2-3 seconds.
>>>> Any help would be really really helpful
>>>>
>>>> --
>>>> Thanks and Regards,
>>>> Ashwin Jain
>>>>
>>>
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>>
>>
>>
>> --
>>
>> *Ashwin Jain*
>>
>
>
> --
>
> *Ashwin Jain*
>
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