[Freeswitch-users] Audio skip issue with simultaneous ringing

Michael Jerris mike at jerris.com
Mon Jun 20 19:34:29 MSD 2016


You are using older versions, I would first check if we have fixed this by
testing the latest releases.  1.4 is only receiving critical security
releases now and would not receive a fix if we found a problem.

On Saturday, June 18, 2016, Ashwin Jain <ashwinrkjain at gmail.com> wrote:

> Hi all,
>
> We are running Freeswitch version 1.4.26. We are facing a major problem
> related to audio skip with simultaneous ringing. In one flow we are ringing
> around 5 agents at the same time. Whenever agent 1 (any one of the agent)
> picks up the call, other legs (to other agents) gets a hangup event. Due to
> this, hangup event to all the other agent "CALL_ANSWER" event on the other
> side gets delayed by around 2-3 seconds and generally caller missed the
> first word from the agent.
>
> Event 1: Call Answered by agent 1
> Event 2: Hangup for agent 2 (due to LOSE_RACE)
> Event 3: Hangup for agent 3 (due to LOSE_RACE)
> Event 4: Hangup for agent 4 (due to LOSE_RACE)
> Event 5: Hangup for agent 5 (due to LOSE_RACE)
> Event 6: Call answered to caller
>
> Time different between Event 1 and Event 6 is about 2-3 seconds.
> Any help would be really really helpful
>
> --
> Thanks and Regards,
> Ashwin Jain
>
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