[Freeswitch-users] Intercept a call from a fifo

[Antonio Silva]

I'm my setup i have analog phones (using atas) and IP phones, to be able 
to have call waiting in the analog phones i put a fifo for each account 
connected to the ata. So a call going to an ata extension is always from 
a "self" fifo.


The problem is that, in the office extensions can capture/intercept each 
other, when the person on that desk is out, by pressing **+extension, 
answering the call (even if is just to say that the person is out... ), 
this works for ip phones, but it fails when the ringing phone is the 
analog extension because of the fifo.


Mike:
      you give me one idea, i could could uuid_bridge the uuid (a-leg) 
from the caller in the fifo to the channel uuid trying to execute the 
intercept. I guess once i done this the calls gets hangup in the fifo 
and the b-leg (agent) channel should hangup as well.

     i'm think of something like: uuid_bridge <original caller uuid> 
<uuid extension that is requesting intercept >
     I will try to do test this tomorrow. i post here the results.



Thanks,
António


On 01/13/2016 07:22 PM, Anthony Minessale wrote:
> Why do you want to intercept the agent anyway, won't that hangup on 
> the customer?
>
>
> On Wed, Jan 13, 2016 at 12:05 PM, Michael Jerris <mike at jerris.com 
> <mailto:mike at jerris.com>> wrote:
>
>     in mod_fifo, the agent is called by mod_fifo before it is bridged
>     to the a leg, therefore if you are trying to grab that a-leg while
>     that b-leg is ringing, you will need to do so using the a-leg
>     uuid, there is no connection to the b-leg until after the b-leg
>     answers.
>
>
>     > On Jan 13, 2016, at 1:00 PM, Antonio Silva
>     <asilva at wirelessmundi.com <mailto:asilva at wirelessmundi.com>> wrote:
>     >
>     > Hi all,
>     >
>     > is it possible to intercept a channel from a fifo with the intercept
>     > command?
>     >
>     > scenario:
>     > a ----> fifo (with fifo  calling ---> B)
>     > c -- dial to trigger the command intercept -b uuid of B
>     > It fails with "switch_ivr_bridge.c:1915 no uuid bridged to uuid
>     of B"
>     > forget to say, it work if the call (fifo -> B) is answered..
>     >
>     >
>     > Could it be possible now... in 2010 wasn't possible...
>     >
>     http://freeswitch-users.2379917.n2.nabble.com/intercept-in-fifo-queue-td4739579.html
>     >
>     >
>     >
>     > --
>     >
>     > Saludos / Regards / Cumprimentos,
>     > António silva
>     >
>
>
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