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I'm my setup i have analog phones (using atas) and IP phones, to be
able to have call waiting in the analog phones i put a fifo for each
account connected to the ata. So a call going to an ata extension is
always from a "self" fifo.<br>
<br>
<br>
The problem is that, in the office extensions can capture/intercept
each other, when the person on that desk is out, by pressing
**+extension, answering the call (even if is just to say that the
person is out... ), this works for ip phones, but it fails when the
ringing phone is the analog extension because of the fifo. <br>
<br>
<br>
Mike:<br>
you give me one idea, i could could uuid_bridge the uuid
(a-leg) from the caller in the fifo to the channel uuid trying to
execute the intercept. I guess once i done this the calls gets
hangup in the fifo and the b-leg (agent) channel should hangup as
well. <br>
<br>
i'm think of something like: uuid_bridge <original caller
uuid> <uuid extension that is requesting intercept ><br>
I will try to do test this tomorrow. i post here the results.<br>
<br>
<br>
<br>
Thanks,<br>
António<br>
<br>
<br>
<div class="moz-cite-prefix">On 01/13/2016 07:22 PM, Anthony
Minessale wrote:<br>
</div>
<blockquote
cite="mid:CAKbxfG9aJ8qtHe+PsDpDG+_Q43ZEHWGAz+BettTNfAkNztyQyw@mail.gmail.com"
type="cite">
<div dir="ltr">Why do you want to intercept the agent anyway,
won't that hangup on the customer?
<div><br>
</div>
</div>
<div class="gmail_extra"><br>
<div class="gmail_quote">On Wed, Jan 13, 2016 at 12:05 PM,
Michael Jerris <span dir="ltr"><<a moz-do-not-send="true"
href="mailto:mike@jerris.com" target="_blank">mike@jerris.com</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">in
mod_fifo, the agent is called by mod_fifo before it is
bridged to the a leg, therefore if you are trying to grab
that a-leg while that b-leg is ringing, you will need to do
so using the a-leg uuid, there is no connection to the b-leg
until after the b-leg answers.<br>
<div class="HOEnZb">
<div class="h5"><br>
<br>
> On Jan 13, 2016, at 1:00 PM, Antonio Silva <<a
moz-do-not-send="true"
href="mailto:asilva@wirelessmundi.com"><a class="moz-txt-link-abbreviated" href="mailto:asilva@wirelessmundi.com">asilva@wirelessmundi.com</a></a>>
wrote:<br>
><br>
> Hi all,<br>
><br>
> is it possible to intercept a channel from a fifo
with the intercept<br>
> command?<br>
><br>
> scenario:<br>
> a ----> fifo (with fifo calling ---> B)<br>
> c -- dial to trigger the command intercept -b uuid
of B<br>
> It fails with "switch_ivr_bridge.c:1915 no uuid
bridged to uuid of B"<br>
> forget to say, it work if the call (fifo -> B)
is answered..<br>
><br>
><br>
> Could it be possible now... in 2010 wasn't
possible...<br>
> <a moz-do-not-send="true"
href="http://freeswitch-users.2379917.n2.nabble.com/intercept-in-fifo-queue-td4739579.html"
rel="noreferrer" target="_blank">http://freeswitch-users.2379917.n2.nabble.com/intercept-in-fifo-queue-td4739579.html</a><br>
><br>
><br>
><br>
> --<br>
><br>
> Saludos / Regards / Cumprimentos,<br>
> António silva<br>
><br>
<br>
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-- <br>
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<div dir="ltr">Anthony Minessale II ♬
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