[Freeswitch-users] VC no ringtone when remote ringing

Tue Aug 2 00:50:47 MSD 2016

Verto lib takes care of playing the ringFile specified when you create the
verto handle, you just need the sounds/bell_ring2.wav file available.

Try calling a local sip endpoint,  if the ringing works then you're
probably not getting an 180 from your remote end.

On Mon, Aug 1, 2016 at 5:21 PM, Bipin Patel <bipin at xbipin.com> wrote:

> I'm using g711u codec and the standard verto communicator portal so what
> can go wrong?
> Even the conference server of fs using vc I hear no ringtone so could it
> be the vc code itself having the issue?
>
> On August 1, 2016 7:52:32 PM Mirko Brankovic <mirkobrankovic at gmail.com>
> wrote:
>
>> I guess that is it.
>> Just before that event being fired up you should have Callstate changed
>> from Down to Ringing, something like:
>>
>> 2016-08-01 17:47:20.827754 [NOTICE] mod_verto.c:2312 Ring-Ready
>> verto.rtc/44831961-bab8-91d6-14c1-03318f7c4ec1!
>> 2016-08-01 17:47:20.827754 [DEBUG] switch_channel.c:3343
>> (verto.rtc/44831961-bab8-91d6-14c1-03318f7c4ec1) Callstate Change DOWN ->
>> RINGING
>>
>> which means that on the client side this event is not picked up to play
>> ringtone I guess. Check the browser console log.
>>
>>
>>
>> On Mon, Aug 1, 2016 at 5:35 PM, Bipin Patel <bipin at xbipin.com> wrote:
>>
>>> hi,
>>>
>>> i did the verto trace and after invite i get the below event, i didnt do
>>> the sip trace because when i call directly using sip i get session progress
>>> so the gateway is surely generating the session progress
>>>                 "channelCallState":     "RINGING",
>>>                 "originalChannelCallState":     "DOWN",
>>>
>>>
>>> Regards,
>>> Bipin
>>>
>>>
>>> ------------------------------
>>> -------- Original Message --------
>>> Subject: Re: [Freeswitch-users] VC no ringtone when remote ringing
>>> From: Mirko Brankovic <mirkobrankovic at gmail.com>
>>> <mirkobrankovic at gmail.com>
>>> To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
>>> <freeswitch-users at lists.freeswitch.org>
>>> Date: 8/1/2016, 7:19:24 PM
>>>
>>> yes increase the debug value to maybe 10 in verto.xml.conf and sofia
>>> global siptrace on and see what is going on.
>>>
>>> On Mon, Aug 1, 2016 at 5:08 PM, Bipin Patel <bipin at xbipin.com> wrote:
>>>
>>>> hi,
>>>>
>>>> yes i have answer before the bridge but i even tried without answer and
>>>> both ways no ringtone came, ill check the trace and get back
>>>>
>>>>
>>>> Regards,
>>>> Bipin
>>>>
>>>>
>>>> ------------------------------
>>>> -------- Original Message --------
>>>> Subject: Re: [Freeswitch-users] VC no ringtone when remote ringing
>>>> From: Mirko Brankovic <mirkobrankovic at gmail.com>
>>>> <mirkobrankovic at gmail.com>
>>>> To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
>>>> <freeswitch-users at lists.freeswitch.org>
>>>> Date: 8/1/2016, 6:39:58 PM
>>>>
>>>> HI,
>>>> Do you do answer before the bridge?
>>>>
>>>> Turn on SIP and Verto trace and see if 180/183 is propagated correctly
>>>> into verto event  "originalChannelCallState": "RINGING", after
>>>> verto.invite.
>>>>
>>>> -mirko
>>>>
>>>>
>>>> On Mon, Aug 1, 2016 at 4:34 PM, Bipin Patel <bipin at xbipin.com> wrote:
>>>>
>>>>> i have successfully setup VC with FS with all the certs etc and all
>>>>> calls coming from verto goto sip gateway and from there to pstn line. The
>>>>> calls go all fine with 2 way audio but the only problem im facing is when
>>>>> the verto user calls a number, he cant hear any ringtone and in cases where
>>>>> the remote party mobile is switched of that time the wireless carrier
>>>>> usually gives a phone switched off or out of coverage ivr but all those are
>>>>> not heard to the verto user. Is there any way to fix this or probably
>>>>> bridge the ringing received from remote side to verto caller, i dont want
>>>>> to generate any local ring back on FS
>>>>>
>>>>>
>>>>> --
>>>>> Regards,
>>>>> Bipin
>>>>>
>>>>>
>>>>> ------------------------------
>>>>>
>>>>>
>>>>> _________________________________________________________________________
>>>>> Professional FreeSWITCH Consulting Services:
>>>>> consulting at freeswitch.org
>>>>> http://www.freeswitchsolutions.com
>>>>>
>>>>> Official FreeSWITCH Sites
>>>>> http://www.freeswitch.org
>>>>> http://confluence.freeswitch.org
>>>>> http://www.cluecon.com
>>>>>
>>>>> FreeSWITCH-users mailing list
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>>>>> http://www.freeswitch.org
>>>>>
>>>>
>>>>
>>>>
>>>> --
>>>> Regards,
>>>> Mirko
>>>>
>>>>
>>>> _________________________________________________________________________
>>>> Professional FreeSWITCH Consulting Services: consulting at freeswitch.orghttp://www.freeswitchsolutions.com
>>>>
>>>> Official FreeSWITCH Siteshttp://www.freeswitch.orghttp://confluence.freeswitch.orghttp://www.cluecon.com
>>>>
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>>>>
>>>>
>>>>
>>>>
>>>> _________________________________________________________________________
>>>> Professional FreeSWITCH Consulting Services:
>>>> consulting at freeswitch.org
>>>> http://www.freeswitchsolutions.com
>>>>
>>>> Official FreeSWITCH Sites
>>>> http://www.freeswitch.org
>>>> http://confluence.freeswitch.org
>>>> http://www.cluecon.com
>>>>
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>>>> http://www.freeswitch.org
>>>>
>>>
>>>
>>>
>>> --
>>> Regards,
>>> Mirko
>>>
>>>
>>> _________________________________________________________________________
>>> Professional FreeSWITCH Consulting Services: consulting at freeswitch.orghttp://www.freeswitchsolutions.com
>>>
>>> Official FreeSWITCH Siteshttp://www.freeswitch.orghttp://confluence.freeswitch.orghttp://www.cluecon.com
>>>
>>> FreeSWITCH-users mailing listFreeSWITCH-users at lists.freeswitch.orghttp://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-usershttp://www.freeswitch.org
>>>
>>>
>>>
>>> _________________________________________________________________________
>>> Professional FreeSWITCH Consulting Services:
>>> consulting at freeswitch.org
>>> http://www.freeswitchsolutions.com
>>>
>>> Official FreeSWITCH Sites
>>> http://www.freeswitch.org
>>> http://confluence.freeswitch.org
>>> http://www.cluecon.com
>>>
>>> FreeSWITCH-users mailing list
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>>> http://www.freeswitch.org
>>>
>>
>>
>>
>> --
>> Regards,
>> Mirko
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://confluence.freeswitch.org
>> http://www.cluecon.com
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> http://www.freeswitch.org
>>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://confluence.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
>

-- 
Ítalo Rossi
italo at freeswitch.org
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