[Freeswitch-users] VC no ringtone when remote ringing

Tue Aug 2 00:21:56 MSD 2016

I'm using g711u codec and the standard verto communicator portal so what 
can go wrong?
Even the conference server of fs using vc I hear no ringtone so could it be 
the vc code itself having the issue?

On August 1, 2016 7:52:32 PM Mirko Brankovic <mirkobrankovic at gmail.com> wrote:

> I guess that is it.
> Just before that event being fired up you should have Callstate changed
> from Down to Ringing, something like:
>
> 2016-08-01 17:47:20.827754 [NOTICE] mod_verto.c:2312 Ring-Ready
> verto.rtc/44831961-bab8-91d6-14c1-03318f7c4ec1!
> 2016-08-01 17:47:20.827754 [DEBUG] switch_channel.c:3343
> (verto.rtc/44831961-bab8-91d6-14c1-03318f7c4ec1) Callstate Change DOWN ->
> RINGING
>
> which means that on the client side this event is not picked up to play
> ringtone I guess. Check the browser console log.
>
>
>
> On Mon, Aug 1, 2016 at 5:35 PM, Bipin Patel <bipin at xbipin.com> wrote:
>
>> hi,
>>
>> i did the verto trace and after invite i get the below event, i didnt do
>> the sip trace because when i call directly using sip i get session progress
>> so the gateway is surely generating the session progress
>>                 "channelCallState":     "RINGING",
>>                 "originalChannelCallState":     "DOWN",
>>
>>
>> Regards,
>> Bipin
>>
>>
>> ------------------------------
>> -------- Original Message --------
>> Subject: Re: [Freeswitch-users] VC no ringtone when remote ringing
>> From: Mirko Brankovic <mirkobrankovic at gmail.com>
>> <mirkobrankovic at gmail.com>
>> To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
>> <freeswitch-users at lists.freeswitch.org>
>> Date: 8/1/2016, 7:19:24 PM
>>
>> yes increase the debug value to maybe 10 in verto.xml.conf and sofia
>> global siptrace on and see what is going on.
>>
>> On Mon, Aug 1, 2016 at 5:08 PM, Bipin Patel <bipin at xbipin.com> wrote:
>>
>>> hi,
>>>
>>> yes i have answer before the bridge but i even tried without answer and
>>> both ways no ringtone came, ill check the trace and get back
>>>
>>>
>>> Regards,
>>> Bipin
>>>
>>>
>>> ------------------------------
>>> -------- Original Message --------
>>> Subject: Re: [Freeswitch-users] VC no ringtone when remote ringing
>>> From: Mirko Brankovic <mirkobrankovic at gmail.com>
>>> <mirkobrankovic at gmail.com>
>>> To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
>>> <freeswitch-users at lists.freeswitch.org>
>>> Date: 8/1/2016, 6:39:58 PM
>>>
>>> HI,
>>> Do you do answer before the bridge?
>>>
>>> Turn on SIP and Verto trace and see if 180/183 is propagated correctly
>>> into verto event  "originalChannelCallState": "RINGING", after
>>> verto.invite.
>>>
>>> -mirko
>>>
>>>
>>> On Mon, Aug 1, 2016 at 4:34 PM, Bipin Patel <bipin at xbipin.com> wrote:
>>>
>>>> i have successfully setup VC with FS with all the certs etc and all
>>>> calls coming from verto goto sip gateway and from there to pstn line. The
>>>> calls go all fine with 2 way audio but the only problem im facing is when
>>>> the verto user calls a number, he cant hear any ringtone and in cases where
>>>> the remote party mobile is switched of that time the wireless carrier
>>>> usually gives a phone switched off or out of coverage ivr but all those are
>>>> not heard to the verto user. Is there any way to fix this or probably
>>>> bridge the ringing received from remote side to verto caller, i dont want
>>>> to generate any local ring back on FS
>>>>
>>>>
>>>> --
>>>> Regards,
>>>> Bipin
>>>>
>>>>
>>>> ------------------------------
>>>>
>>>> _________________________________________________________________________
>>>> Professional FreeSWITCH Consulting Services:
>>>> consulting at freeswitch.org
>>>> http://www.freeswitchsolutions.com
>>>>
>>>> Official FreeSWITCH Sites
>>>> http://www.freeswitch.org
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>>>>
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>>>>
>>>
>>>
>>>
>>> --
>>> Regards,
>>> Mirko
>>>
>>>
>>> _________________________________________________________________________
>>> Professional FreeSWITCH Consulting Services: 
>>> consulting at freeswitch.orghttp://www.freeswitchsolutions.com
>>>
>>> Official FreeSWITCH 
>>> Siteshttp://www.freeswitch.orghttp://confluence.freeswitch.orghttp://www.cluecon.com
>>>
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>>>
>>>
>>> _________________________________________________________________________
>>> Professional FreeSWITCH Consulting Services:
>>> consulting at freeswitch.org
>>> http://www.freeswitchsolutions.com
>>>
>>> Official FreeSWITCH Sites
>>> http://www.freeswitch.org
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>>>
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>>
>>
>>
>> --
>> Regards,
>> Mirko
>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services: 
>> consulting at freeswitch.orghttp://www.freeswitchsolutions.com
>>
>> Official FreeSWITCH 
>> Siteshttp://www.freeswitch.orghttp://confluence.freeswitch.orghttp://www.cluecon.com
>>
>> FreeSWITCH-users mailing 
>> listFreeSWITCH-users at lists.freeswitch.orghttp://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-usershttp://www.freeswitch.org
>>
>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://confluence.freeswitch.org
>> http://www.cluecon.com
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> http://www.freeswitch.org
>>
>
>
>
> --
> Regards,
> Mirko
>
>
>
> ----------
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://confluence.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
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