[Freeswitch-users] mod_callcenter timeouts and on break

Kamil Nigmatullin kamil.nigmatullin at gmail.com
Mon Sep 14 22:12:32 MSD 2015


Thank you!

2015-09-14 23:46 GMT+06:00 Regis M <regis.freeswitch.org at tornad.net>:

> There's no timer. You must do it manualy, or by coding a system which do
> it for you after a timeout.
>
> Regards,
>
>
> 2015-09-14 19:41 GMT+02:00 Kamil Nigmatullin <kamil.nigmatullin at gmail.com>
> :
>
>> Hello everybody,
>>
>> Could anybody help me understand the following thing. When agent didn't
>> answer, lets say 3 times, system changes its status to "On break". Is there
>> any timer that sends agent back to status "Available" or should it be done
>> manually only?
>>
>> Thank you
>>
>> --
>> Kamil Nigmatullin
>> Tel: 77272323748
>> mob: 7 (707) 2517003
>> Skype: kamil.nigmatullin
>>
>> _________________________________________________________________________
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>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> Official FreeSWITCH Sites
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> http://confluence.freeswitch.org
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>
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-- 
Kamil Nigmatullin
Tel: 77272323748
mob: 7 (707) 2517003
Skype: kamil.nigmatullin
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