[Freeswitch-users] mod_callcenter timeouts and on break

[Ítalo Rossi]

If you don't want this behavior you can set max-no-answer to 0.

https://freeswitch.org/confluence/display/FREESWITCH/mod_callcenter#mod_callcenter-max-no-answer

On Mon, Sep 14, 2015 at 2:46 PM, Regis M <regis.freeswitch.org at tornad.net>
wrote:

> There's no timer. You must do it manualy, or by coding a system which do
> it for you after a timeout.
>
> Regards,
>
>
> 2015-09-14 19:41 GMT+02:00 Kamil Nigmatullin <kamil.nigmatullin at gmail.com>
> :
>
>> Hello everybody,
>>
>> Could anybody help me understand the following thing. When agent didn't
>> answer, lets say 3 times, system changes its status to "On break". Is there
>> any timer that sends agent back to status "Available" or should it be done
>> manually only?
>>
>> Thank you
>>
>> --
>> Kamil Nigmatullin
>> Tel: 77272323748
>> mob: 7 (707) 2517003
>> Skype: kamil.nigmatullin
>>
>> _________________________________________________________________________
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>
>
> _________________________________________________________________________
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>
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>
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-- 
Ítalo Rossi
italo at freeswitch.org
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