[Freeswitch-users] mod_callcenter agents stuck in "in queue call" state with status = 'Available"

Ashwin Rath ashwinrath at gmail.com
Thu Nov 12 11:34:09 MSK 2015


Hi All

I have been using mod_callcenter for a project where i often encounter one
odd agent not receiving calls even though his status is available. On
checking further i find that the state of the agent is "In queue call".

Is there any CLI call that can be used to force the agent back to Waiting
state so he may be offered calls ?

-- 
Ashwin Kumar Rath
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